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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is a great scheme where you can borrow great Lego sets. We’ve had a real range of sets to suit everyone in the family and it’s been great fun building together. Always responsive from customer... もっと見る

5つ星のうち5の評価

Brick borrow is revolutionary, I love building the sets and having the flexibility of the sets we can borrow. Also it has saved me a fortune and space as I have no where to store full sets and this... もっと見る

5つ星のうち5の評価

Brick borrow is the absolute best way to get a Lego building fix and not worry about having to display them afterwards. In addition to that we get to build sets that I wouldn’t normally even think ab... もっと見る

5つ星のうち1の評価

They have great advertising and let you browse all the cool sets before you join, but once you do, you have to wait for months before you manage to get an alert for one of the cool ones and by the... もっと見る

企業が回答しました

企業情報

  1. おもちゃ図書館

当該企業による記述

Welcome to Brick Borrow - a sustainable monthly subscription service to borrow LEGO® at affordable prices.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

559件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

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5つ星のうち5の評価

Build all the Lego you like

My son and I both love building Lego, but don't really have the space in the house for all the Lego we would like.

That's where a come company like brickborrow comes in handy, for a reasonably priced membership you can build the Lego you like, send it back and choose another as many times as you like, everything is made really easy.

Just build your Lego, dismantle it, put it in bag and box provided put on return label and send it back.

2026年2月18日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for your review Stephen! It’s great to hear you and your son are making the most of the builds without worrying about space. That’s exactly what Brick Borrow is designed for — enjoy the build, send it back and choose the next one with ease. Thanks so much for sharing your experience.

5つ星のうち5の評価

Best thing ever, highly recommended

I have the subscription for a year now, and I’m totally obsessed!! I enjoy the moment of building the sets and always very eager to get my next set. I’ve suggest it to loads of my friends and I love the concept behind brick borrow. HUGE shoutout to the whole team! You guys are great!!

2026年2月17日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

A whole year with us - that’s amazing, thank you! We love that you’re enjoying every build and spreading the word to your friends. Your support means a lot to the whole team - we’ll keep the sets coming.

5つ星のうち5の評価

Brick Borrow is the best for any LEGO lovers

Brick Borrow is the best for my Lego obsessed 10 year old. The most amazing concept for anyone who wants to build Lego.
Great service and amazing sets ❤️
We can’t wait for our next set.

2026年2月17日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

So glad it’s been such a hit with your LEGO®-obsessed 10-year-old. It’s wonderful to hear you’re loving the concept and the range of sets. We can’t wait for you to enjoy the next one just as much.

5つ星のうち5の評価

Fabulous

This is such a brilliant idea! As soon as I saw it I knew my little boy would love it. He's able to navigate the website himself to select his next borrows, they arrive quickly - very handy for impatient 6 year olds! The borrows we've had have been brilliant, they stock all the sought after builds, Minecraft etc and it's so quicky and easy to return. A great range of prices to suit budgets and needs, I can see us being members for life.

2026年2月17日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Love this Carla! Thank you so much. It’s brilliant to hear your little boy is choosing his own builds and that everything’s arriving quickly (very important for excited six-year-olds!). We’re so pleased the range and returns process are working well for you - we’d be delighted to have you as members for life.

5つ星のうち5の評価

What a fantastic idea! Borrow Lego!

I saw Brick Borrow through social media, having recently got in to building Lego as an adult and enjoying it I think it’s a great concept to enjoy the build without the financial burden of some of the prices of the sets and without trying to find space in the home to display them all. Customer service has been fantastic, very professional, very responsive. Great variety of sets to choose from- hundreds! - and new sets seem to be added all the time. A very happy member and I recommend.

2026年2月17日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

We’re so pleased you found us and are enjoying building as an adult Alyssa - that’s exactly who Brick Borrow is perfect for. It’s great to hear the variety, new additions and customer service have all hit the mark. Thanks so much for the recommendation and for being such a happy member.

5つ星のうち5の評価

Absolutely love this!

Absolutely love this!!
The concept is great and so easy to use.
Being able to borrow so many varied sets is great.
For us a family financially buying lots of Lego and finding somewhere to put it is just not possible.
This is the perfect solution.
It’s also greats great family time without any electronics which is a huge plus!
Highly recommend 👍

2026年2月13日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

We’re so glad it’s been the perfect solution for your family. Being able to enjoy a wide range of LEGO® sets without the cost or storage worries is exactly what we’re here for - and we love that it’s bringing some screen-free family time too. Thank you so much for the recommendation.

5つ星のうち5の評価

Couldn’t recommend more!

Account is easy to set up. Website is simple to use. Communication regarding tracking etc is amazing! Instructions on how to return as well as the kit to do it is amazing! I got a new set which was even more incredible. Can’t wait to get another one once I’ve unbuilt my current one.

2026年2月17日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

It’s brilliant to hear everything has been smooth from sign-up to returns. We’re so pleased you’re enjoying the process – and even better that the new set impressed!

5つ星のうち3の評価

It takes forever

It takes forever. It takes more than a week for your return to arrive there, them counting it, and you ordering..

They seem to intentionally slow it down...

2026年2月16日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

We’re sorry to hear this has been your experience, but we’d like to clarify a few points.

We aim to turn around every set as quickly as possible. All outgoing orders are dispatched within 1–2 working days (often next day) using Royal Mail Tracked 48. Returns are also sent via Royal Mail Tracked 48, and once a set arrives with us, we aim to process it and allow members to borrow again within 48 working hours - very often within 24 hours. Please note our offices are closed at weekends, which can affect timelines slightly.

Our service was created for LEGO® fans by LEGO® fans, so the very last thing we would ever do is intentionally slow things down. We want our members building and enjoying their next set as quickly as possible.

5つ星のうち5の評価

Excellent company and service

Excellent company and service - been using for around a year, the concept is great as can do new Lego sets every month at a much cheaper price than buying them and without need to store once built. Has been a great hobby for a family member who at home more now and really straightforward for them to post back too. The customer service is also excellent, really quick responses, very helpful and friendly/personal. Would highly recommend!

2026年2月14日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

It’s fantastic to hear Brick Borrow has been such a great fit over the past year. Being able to enjoy new LEGO® sets each month without the cost or storage is exactly what we aim to offer, and we’re especially pleased it’s become such a positive hobby at home. We really appreciate the recommendation and your continued support.

5つ星のうち5の評価

Building without having to store

Very cool for people who want to build but don't have the space to display.

2026年2月13日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

So glad it’s working perfectly for you Ollie. Being able to enjoy the build without worrying about display space is exactly what Brick Borrow is all about - happy building!

5つ星のうち5の評価

Brilliant annual subscription

Brilliant idea, great company. We have had many hours of fun this past year. And the customer service is first rate. Thank you!

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for your kind words Liz! We’re delighted to hear you’ve had so many hours of fun with us this past year, and that our customer service has made a difference too. We really appreciate your support.

5つ星のうち5の評価

Absolutely love Brick Borrow

Absolutely love Brick Borrow. We have neither the funds or space to keep our own sets so Brick Borrow is perfect for us. My husband and I decided to try it out so we can stop doom scrolling of an evening after work! (The kids don't get a look in...sorry kids!😂)
Such an easy process, just select which kit you want and it gets sent via royal mail, each kit comes with a returns label and now we have a royal mail locker nearby it's even easier to return the kits.
Customer service is brilliant, we had some missing pieces but with an email and the piece numbers the issue was rectified pretty quickly.
I also love that packaging, boxes etc are reused where they can be so even less waste!

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for such a brilliant review Kate! We love that Brick Borrow has become your evening alternative to doom scrolling - even if the kids don’t get a look in! It’s great to hear the process, returns and customer service have all worked smoothly for you, and we’re especially glad you appreciate the reuse of packaging too. Happy building to you both.

5つ星のうち5の評価

Amazing

Amazing great to borrow then return especially if like me not much space to display lots of lego so brick borrow is fantastic

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much - we’re really glad Brick Borrow is the perfect solution for building without needing the display space. Happy building, and we hope you enjoy your next set just as much.

5つ星のうち5の評価

Lovely company

The lego kit arrived quickly and all the pieces were there. It was a fun build to do.

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you for your review Laura. We’re really pleased the LEGO® set arrived quickly and that everything was complete - and most importantly, that you enjoyed the build.

5つ星のうち5の評価

So grateful to come across brick…

So grateful to come across brick borrow. What an amazing company you are.
I’ve spent an absolute fortune on Lego for my son and to come across you and for my son to get so many opportunities to borrow build and send back is just amazing.

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for your lovely words Sarah! It truly means a lot to us! We’re so pleased Brick Borrow is giving your son the chance to enjoy building again and again without the huge cost. That’s exactly why we do what we do.

5つ星のうち5の評価

Brickborrow makes Lego fun and easy

I love building Lego but don’t have the space or money to be able to keep getting new sets, Brickborrow allows me all the fun of the building without breaking the bank. There’s a great selection of sets to choose from and the process to return is quick and easy so I get to pick a new set in no time!

2026年2月11日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for the lovely review. We’re really pleased Brick Borrow is giving you all the fun of building without the cost or storage worries. Enjoy choosing your next set!

5つ星のうち2の評価

Great idea, poorly executed

I was really looking forward to borrowing some Lego sets and reliving a bit of childhood nostalgia. The website initially gives the impression that there’s a huge range of sets available to borrow. However, you can only see what’s currently in stock after registering and committing to a paid subscription. In my opinion, that feels misleading — if availability were visible upfront, I suspect many people might think twice before signing up.

Although the library is extensive, the vast majority of sets appear to be out on loan most of the time. For example, out of 66 Star Wars sets, only six were available — and most of those weren’t particularly appealing. The same situation applied to the Harry Potter range. I checked multiple times over several days.

I considered borrowing a set I wasn’t especially interested in just to make use of the subscription. However, if a set I really wanted became available, I’d need to return the one I was building. By the time that return was processed, the set I wanted would likely already be gone.

Realistically, the only option would be to constantly monitor the website and hope to catch a set at the right moment. Other reviewers have mentioned that even when alerts come through, the sets are often snapped up immediately. Meanwhile, the subscription fee continues to be charged, and you’re left waiting with nothing to build.

Another frustration is the £5 fee per set borrowed, which isn’t clearly highlighted during sign-up. While it is mentioned in the FAQs, it feels somewhat buried rather than transparently presented upfront.

I will say my email was responded to quickly.

Overall, I’m extremely disappointed. I’ve seen responses from Brick Borrow suggesting that borrowing patterns “stabilise over time,” so perhaps I’ll reconsider in the future. For now, however, it doesn’t feel worthwhile paying £15 a month to repeatedly check a website that rarely has the sets I want available.

2026年2月6日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you for taking the time to share your feedback Niall. We’re sorry to hear you were disappointed, but we do feel it’s important to clarify a few points.

Our library is extremely active, with over 650 sets processed and returned every single day, and more than 950 different sets available across the full range. We currently stock well over 100 LEGO® Star Wars™ sets, alongside a large LEGO® Harry Potter™ collection, with availability changing daily as sets are returned, checked and reissued. It has not been the case that only six sets from these ranges have been available - stock levels move quickly, but they remain consistently strong across both themes.

Like any rental model, sets must be returned and processed before the next member can borrow them. Many of our members borrow hundreds of pounds’ worth of LEGO® each month and thousands of pounds’ worth each year, which naturally means popular sets move quickly. To help with this, members can set back-in-stock alerts - we can see no alerts were set during your short membership of a couple of days, which would have shown how frequently sets reappear.

Regarding shipping, the £4.95 fee (which covers both outbound and return postage regardless of parcel size) is outlined in our FAQs and Terms. This charge contributes towards handling and courier costs, which often exceed this amount.

We appreciate your comments on our response times and are always working to improve transparency and member experience. While Brick Borrow may not be the right fit for everyone, many members find the value and flexibility far outweigh the monthly cost.

We do hope you may reconsider in the future.

5つ星のうち5の評価

Absolutely brilliant!

Me and my son have had a blast using BrickBorrow. It has become a Saturday tradition for us to build a BrickBorrow set! I can’t fault the customer service either, extremely fast response times and always happy to resolve any issues! Definitely recommend 😊

2026年2月7日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for sharing this, we love the idea of a Saturday Brick Borrow tradition! It’s wonderful to hear you and your son are having such a great time building together. We’re also really pleased our customer service has been helpful. Thank you for the recommendation. Your review was lovely!

5つ星のうち5の評価

Amazing Customer Service!!

I emailed the Customer Service team to upgrade from the Builder to the Master plan as my daughter had seen how much her brother was enjoying his borrowing, I received replies so quickly from Mandy, she was so helpful and polite, it was sorted within half an hour and now have 2 brick borrow on the way to my two children :-) thanks Mandy!!

2026年2月10日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for the lovely words Charlotte! We’re so pleased the upgrade was sorted quickly and that both of your children now have a Brick Borrow on the way! Mandy will be thrilled to read your kind words - we really appreciate your support.

5つ星のうち5の評価

Brick Borrow is amazing

Brick Borrow is amazing. So many Lego sets to choose from. Arrives in excellent condition and super quick delivery. 5* definitely recommend. If you’re a fan of Lego but have no space to display them all. This is for you.

2026年2月10日
自発的なレビュー
Brick Borrow ロゴ

Brick Borrow からの回答

Thank you so much for the fantastic review. We’re delighted you’re enjoying the range of LEGO® sets and the quick delivery. It’s brilliant to hear Brick Borrow is the perfect solution for building without the display space. We really appreciate the recommendation.

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