Britannia Car Leasing レビュー 

860
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from start to finish. When I saw their very competitive pricing I was a little sceptical but no need to be. Jack in sales and Sarah in admin were great to deal with. I have no hesita... もっと見る

5つ星のうち5の評価

Very happy with the whole process from start to finish, Dan sorted everything to the spec I wanted and at a great price, Sarah in Admin Team was brilliant when a small issue appeared and was resolved... もっと見る

5つ星のうち5の評価

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... もっと見る

5つ星のうち5の評価

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... もっと見る

企業情報

  1. リース業

当該企業による記述

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

860件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(860)

過去12か月のレビュー数: 60件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Excellent, after the initial lack of response.

After the initial lack of response to our calls and emails, once contact was made, the service was excellent. The reason we pursued was because of the excellent service in the past as we have used Britannia Car Leasing several times over the last 15 years or so. Not sure what happened at the start and can only assume it was a blip!

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Helen,

Thank you for being a loyal customer over the years. I am glad to hear that our team were able to help you out in the end, and we will be sure to tighten up some of our processes to help avoid this in the future!

Enjoy your new car!

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Our Cleo

It was the first time we have leased a car and Stuart was amazing very helpful and kind

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Sally,

Thank you very much for your positive review! I will be sure to pass on your kind words to Stuart, who will be very happy.

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Honest & helpful staff

Honest & helpful staff. I had never leased before & would recommend highly, due to the staff at Britannia Leasing.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Stevem

Thank you very much for your positive review. I am glad to hear that our team were able to help you out with your first leased vehicle!

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Very courteous

Very courteous
Very patient with all our queries
Good customer service and relations

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Merlyn,

Thank you very much for your positive review. We will pass your kind words on to the team who will be very happy to hear.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

The whole process was extremely easy…

The whole process was extremely easy for the customer, from enquiry to delivery.
I can’t recommend them enough.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Dany,

Thank you very much for your positive review. It's great to hear that you received excellent service from our team. I will pass on your comments.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

5つ星のうち4の評価

Thought I was getting a 25 new car not…

Thought I was getting a 25 new car not a 24 one. And you replied thanks for my positive feedback. Lol really

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi there,

Thank you very much for your positive review.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Ben was very efficient and quick to…

Ben was very efficient and quick to respond to any questions I had.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Craig,

Thank you very much for taking the time to write your positive review. I will pass your comments on to Ben who will be very happy to hear from you.

Thanks,

Phil.

5つ星のうち4の評価

Friendly and efficient service

Friendly and efficient service. I have now leased three cars through Britannia. Plenty of information about vehicles, including reviews, available via their website.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi there,

Thank you for your positive review. I will pass your comments on to the team who will be happy to hear from you.

Thanks,

Britannia Car Leasing.

5つ星のうち2の評価

Lack of communication

Lack of contact from account contact. It took 6 weeks to deliver a car that I was told it would take 2 weeks to deliver to me

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Stephanie,

Thank you for your review. We want all of our customers to receive the best possible service. We will take your review on board to improve our service in the future.

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Fast response

Fast response, easy to deal with and kept me informed all the way.
Would highly recommend them.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Andrew,

Thank you for your positive review. I will be sure to pass on your kind words to our team who will be very happy to hear.

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Good communication and great service

Good communication and great service, car delivered quickly and as described

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Ian,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Our team are on hand to assist you in the future should you require our services.

Enjoy your new vehicle!

Thanks,

Britannia Car Leasing.

5つ星のうち5の評価

Excellent Service

Excellent Service

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Lynn,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Enjoy your new lease!

Thanks,

Britannia Car Leasing.

5つ星のうち3の評価

Additional fee's charged upfront

I dislike the fact as well as a commission payment from the finance company they also demanded over £400 prior to accepting the order from the customer.

2025年2月26日
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi Steve,

Thank you for your feedback, we take all feedback onboard to improve our service in future.

We do not demand any money from any of our customers, however, what we do ask is that our customers pay us a vehicle processing fee for our excellent sales team to help source you a vehicle, and arrange all the finance.

Please enjoy your new car, we look forward to speaking in the future.

Thanks,

Britannia Car Leasing.

5つ星のうち1の評価

Spamming a work's email address

My business email address started receiving spam from this company a few months ago. I have never even heard of them beforehand. Unsubscribe requests are ignored.

2025年2月13日
自発的なレビュー
Britannia Car Leasing ロゴ

Britannia Car Leasing からの回答

Hi there,

We have the option to unsubscribe from our emails using the link at the footer of the email. If you would like us to unsubscribe you, please contact us at sales@britanniacarleasing.co.uk.

Thanks,

Britannia Car Leasing.

5つ星のうち1の評価

So called dormant company constantly mass-spamming!

You know a business is on the skids (no pun intended) when they have to buy non-opted in mail lists and then relentlessly spam, even when they are aware that they are doing so. I wonder if their 53 year old director who doesn’t like his privacy compromised (ironic really) would like it if he has to open up piles of this unsolicited crap every day?

Oh, and rather oddly, why is your company showing dormant accounts when you are clearly trading?

2025年3月4日
自発的なレビュー
5つ星のうち1の評価

Endless Spam and Fake Reviews

Despite never signing up, I'm constantly spammed by this company. They bypass my junk filters by changing their email addresses, making unsubscribing useless. It's disappointing that a supposedly reputable company would resort to using unauthorized email lists and ignore ICO regulations. Looking at the reviews here, it's obvious many are fake. Disappointing, Trustpilot!

2024年11月1日
自発的なレビュー
5つ星のうち5の評価

Excellent Company

I have just acquired a new Suzuki Swift through Britannia. There were no problems with the order process and the car was delivered on my date choice. The car itself has exceeded expectations. I cannot speak highly enough about my whole experience.
Their communication, service and support has been exemplary.

2024年9月26日
5つ星のうち5の評価

Lease car

I purchased my 2nd car with these guys excellent service from start to finish, Admin person was superb as well. Will be using again

2024年9月26日

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