We ordered the Nuna MIXX Next BMW travel system , within 12 days ( 9 working days ) we had it delivered which was before the expected time frame of delivery. Absolutely over the moon with the bundle.... もっと見る
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Delivery stated upto 45 days for the travel system that I purchased - I got a little impatient around 40 days and popped a quick email over to customer services to ask for an update. Aoife replied ver... もっと見る
Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... もっと見る
企業が回答しました
Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... もっと見る
企業情報
当該企業による記述
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
連絡先
9 Dundrum Road, BT33 0BG, Newcastle, 英国
- Info@bundlebaby.com
- www.bundlebabyonline.com
4.1
ほぼ満足
184件のレビュー
ネガティブなレビューの 42％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wont refund
Website clearly states that a refund will be processed 10 days after sending the item back 18 days and still havent got my refund they claim they never received my item however delivered was refused by me and tracking number confirms the item was sent back to the seller ! Wouldn't recommend !
When I contacted them about my refund they say their return policy is 28 days but in no where on their website states this so fake advertisement I will be reporting this company
2021年3月29日
自発的なレビュー
Bundle Baby からの回答
Hi Ana, as discussed over several emails from both your initial order which we had to cancel and refund as it wasn’t suitable for you and your subsequent order which you refused delivery of, we never received the item back instead due to some mix up we received a footstool back and not the Cybex Base Z you ordered and refused delivery of. We are doing our best to sort this matter as quickly as possible but according to parcel force tracking the issue is only 7 (working) days old. You can clearly see we do not have the item and I trust we have responded to every single email regarding the issue. We do require some time to sort the issue and feel your review is somewhat premature when we haven’t been given any reasonable amount of time to find out what exactly happened to the Cybex Base Z you refused delivery of. We will of course refund you in due course and will continue to respond and keep you updated regarding the issue. As discussed at the very latest we will refund within 28 days.
Niamh
Happy customer
Really happy i chose to shop at bundle baby, quick, easy and great service, thanks guys!
2021年3月26日
Bundle Baby からの回答
Thank you Monet for taking the time to write the kind review!
Niamh
The bundle is excellent value for…
The bundle is excellent value for money. Fantastic customer service.
2021年3月22日
Bundle Baby からの回答
Thank you Rachel for the review, we are pleased you are happy with your order and the arrive provided!
Niamh
Lovely high chair great fast delivery
2021年3月20日
Bundle Baby からの回答
Thanks Laura! We are glad you are happy with your purchase!
Niamh
Fast to bring suft will be tell ppl…
Fast to bring suft will be tell ppl about this shop couldn’t be happier
2021年3月19日
Bundle Baby からの回答
Thank you Philomena for the review! We really appreciate it!
Absolutely amazing service
Absolutely amazing service, answered all my questions and assisted with my queries. Bundle Baby is exceptional, I will be purchasing all of my baby bits from there
2021年3月10日
Bundle Baby からの回答
Thank you so much for the review. I am so pleased you are happy with the level of customer service received!
Niamh
Fantastic range of products and great…
Fantastic range of products and great customer service..
2021年3月8日
Bundle Baby からの回答
Thank you for the review Sinead!
Niamh
1st order
Bit of a mix up with an order due to advertising mistake. Company contacted me, advised of mistake and basically honoured my order which means I am getting higher spec item than I had paid for. Excellent customer service, easy to deal with. Would definitely recommend.
2021年3月8日
Bundle Baby からの回答
Hi Mark, thank you so much for the review. I am glad you were happy with the level of service we provided. Many thanks for your purchase!
Excellent service good quality and fast…
Excellent service good quality and fast delivery xx
2021年2月17日
Bundle Baby からの回答
Hi Amber, thank you for your purchase and the review!
Much appreciated!
Fast delivery great product
2021年2月4日
Bundle Baby からの回答
Hi Samantha, thank you for the review! Much appreciated!
Excellent Service
Absolutely brilliant service - our son arrived earlier than expected and our bundle was delivered the next day after we let them know. Extremely competitively priced and excellent products, would order again and recommend to anyone!
2021年1月27日
Bundle Baby からの回答
Hi Andrew, thank you for taking the time to leave this review. We really try our best to make sure everything arrives as planned and more importantly when needed.
Thanks again for your bundle purchase.
Niamh
Bundle Baby からの回答
Thank you for the review Orla! We really appreciate it!
Niamh
Excellent
I can’t say enough about the shop/website excellent service, lots of variety and it’s so simple to order and pay of your purchases.
2021年1月20日
Bundle Baby からの回答
Hi Laura, thank you for this review. We really appreciate you taking the time to leave it for us.
Niamh
Happy Uppababy customer
I ordered our Uppababy Vista V2 travel system from Bundlebaby in October. Niamh was beyond helpful, getting back to every little query I had so promptly. I can't leave a review without mentioning what value for money the website offers, no where near me could come close to it.
2021年1月15日
自発的なレビュー
Bundle Baby からの回答
Hi Joanna, thank you for taking the time to write this review. I am so pleased you are happy with the product and the value for money we try to offer.
Niamh
Fantastic service and great prices
We bought pretty much everything you need for a baby at Baby Bundle Online and were absolutely amazed by their service. Niamh was super helpful and knowledgeable and offered the best price around. Quick delivery and excellent service.
2021年1月15日
自発的なレビュー
Bundle Baby からの回答
Hi Eva, thank you so much for taking the time to write this review. We are so pleased that you are happy with all the items you received in your bundle,
Niamh
Love this shop
Love this shop! Great staff and very well priced quality products. Highly recommend x
2021年1月15日
自発的なレビュー
Bundle Baby からの回答
Hi Barbara, thank you so much for the review! We really appreciate it.
Niamh
Very happy with this service
Very happy with this service, couldn’t recommend it enough, great service 👌👌👌
2021年1月13日
Bundle Baby からの回答
Hi Caroline, many thanks for the review. We really appreciate it and I am glad you were happy with the service you received.
Niamh
Really happy with my purchases & the…
Really happy with my purchases & the customer service was excellent. The option of paying in for items is great especially if you don't want baby items in house before baby arrives but want to know its ordered/sorted.
2021年1月13日
Bundle Baby からの回答
Hi Emma,
Thank you so much for taking the time to write this great review!
It really means a lot to us.
Delighted you are happy with your purchase and delivery.
Niamh
This is an excellent website & service
This is an excellent website & service. The range of bundles is very good and if they don’t have everything you want in the bundles they make you up your own. The best value for money around that I could find. They kept me updated regarding my order & the delivery was very quick.
2020年12月31日
Bundle Baby からの回答
Hi Maeve, thank you so much for taking the time to leave us our first review!
We really appreciate it and of course from ordering from us.
Delighted you were happy with your order and delivery.
Niamh
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