Great customer interaction and very prompt service . I’ve bought from this company before and know that the wood they supply is the best quality you can buy . Well packaged product and even the delive... もっと見る
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レビュアーのコメントを見てみましょう
Easy to use website and very prompt delivery. Quality Kiln Dried Logs on a well stacked pallet. Recommend this company 👌
When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... もっと見る
企業が回答しました
My go to. Quick delivery, well packaged logs. Helpful delivery driver tried his best to get the pack close to the store. Much appreciated.
企業情報
当該企業による記述
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
連絡先
3 Crompton street, BL9 0AD, Bury, 英国
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4.8
優良
1023件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What a service
What a service ! Ordered couple of days before Christmas not expecting delivery until 29th onwards. But low and behold order confirmed and delivered the next day - amazing ! This time round we ordered an XL mixed pallet. The pallet load was very high and had moved a bit in transportation making it very unstable getting off the vehicle but the delivery guy dealt with it with the help of my other half . Can't recommend this company enough -
2025年12月22日
BUY FIREWOOD DIRECT からの回答
Dear Victoria, thank you so much for this amazing review — it really means a lot to our whole team. We’re so glad we could help keep things warm over Christmas! Thanks so much for recommending us.
Weather proof wrapped log delivery
The delivery was made in good time and the weather proof wrapping on the pallet meant that there was no immediate hurry to unload the logs into the storage shed.
The logs are burning really nicely on the fire, so all in all really pleased with the purchase.
2025年12月18日
BUY FIREWOOD DIRECT からの回答
Dear Roger, we truly appreciate your feedback. It’s great to know the delivery and packaging gave you peace of mind, and that you’re enjoying how well the logs burn. Enjoy your fires!
A journey travelled
We live down a fairly inaccessible pot hole ridden lane and so our driver had to off load at the top and drag our flexicrate a good 60 metres over rough ground to get it to our place so, well done him. Above amd beyond i would say.
2025年12月7日
BUY FIREWOOD DIRECT からの回答
Dear Niall, what a lovely review — thank you! We’re so pleased the driver was able to help despite the challenging access. We’ll make sure he receives your thanks!
Fab quality oak
Great service, fantastic oak, good price, smooth imformed delivery, what's not like. Brilliant.
2025年12月7日
BUY FIREWOOD DIRECT からの回答
Dear James, thank you for your wonderful feedback! We're proud to provide top-quality firewood and reliable delivery every time.
Great logs and service.
2025年12月5日
BUY FIREWOOD DIRECT からの回答
Dear Mark, thank you for your kind words! Let our firewood bring warmth to your home this cold season!
Excellent service.
2025年12月6日
BUY FIREWOOD DIRECT からの回答
Dear Margaret, thanks for your review! May our firewood keep you warm through the cold days!
Delivery on time,helpful members of…
Delivery on time,helpful members of staff that explained and made me feel at ease at time of placing the order.
2025年12月6日
BUY FIREWOOD DIRECT からの回答
Dear Josef, thank you for your warm words! It’s wonderful to know our staff could explain everything clearly and make ordering comfortable for you. Thank you for choosing us!
Delivered on time without any fuss and…
Delivered on time without any fuss and well protected from the weather.
Excellent service and good range of products.
2025年12月6日
BUY FIREWOOD DIRECT からの回答
Dear Jeff, such a nice review — thank you! We’re delighted the delivery was easy and the logs arrived safely despite the weather. Hope our firewood keeps your home warm and welcoming!
Cannot fault this excellent service and…
Cannot fault this excellent service and quality of product .
2025年12月6日
BUY FIREWOOD DIRECT からの回答
Dear Customer, thank you! It’s wonderful to know you had a great experience with us. Wishing you many warm and cosy fires this winter!
2nd time I’ve used these guys
2nd time I’ve used these guys and everything runs like clockwork
Highly recommended
Great logs
Top delivery
2025年12月5日
BUY FIREWOOD DIRECT からの回答
Dear Phil, thank you so much for your kind words! We’re delighted to hear you were happy with the whole process — from ordering to delivery. Your recommendation means a lot to us - thank you for your trust and support!
The best, most reliable delivery of logs.
Wouldn’t use anyone else! Such good service and the logs burn beautifully
2025年12月6日
BUY FIREWOOD DIRECT からの回答
Dear Customer, thank you for your positive feedback! We're always happy to deliver warmth and quality to your home.
Delivery not as asked
Wood was fine but asked not to have a very large lorry as we live up a farm track and very large lorry can which was unable to turn and had to back almost 1/2 mile down the farm track
2025年12月3日
BUY FIREWOOD DIRECT からの回答
Dear Ian, thanks for your comments! We understand your concern and will do our best to ensure a smaller vehicle (the smallest 7.5t) is used next time if delivery comments will be added. We’re delighted you’re happy with your logs!
Delivered as promised
I know the drill now, just order off the website and you deliver what I order within the time window stated. Cheerful delivery drivers who placed the pallet as required. All trouble free.
2025年12月2日
BUY FIREWOOD DIRECT からの回答
Dear Gareth, appreciate your kind feedback! Great to know everything was just right — enjoy your fires!
Very smooth transaction
Very smooth transaction, delivery was excellent and the driver friendly and helpful. The wood burns great, will definitely be buying from them again.
2025年11月22日
BUY FIREWOOD DIRECT からの回答
Thank you for your kind words! We’re happy we could accommodate your needs and make sure everything was arranged just the way you preferred. Hope to see you again soon!
Excellent service
Excellent service, logs arrived promptly and sriver put them where I wanted. Logs delivered in window although could have done being told when window was before it started as had to get home, as it was fine as delivered at end of window so I got back OK.
2025年11月28日
BUY FIREWOOD DIRECT からの回答
Dear Thomas, thank you for your kind review! We’re glad to hear the logs arrived promptly and the driver was able to place them exactly where you wanted. We appreciate your feedback regarding the delivery window — we’ll certainly look into improving communication so customers are informed earlier. Great to hear it worked out well in the end, and thank you again for choosing us!
BUY FIREWOOD DIRECT からの回答
Dear Andy, thank you for your positive feedback- enjoy your fires!
I'm not sure which wood I bought last…
I'm not sure which wood I bought last time but this purchase is not burning as good or long as the last
2025年11月24日
BUY FIREWOOD DIRECT からの回答
Dear Customer, thank you for your feedback. This time you ordered our Mixed hardwood. Your previous order was oak, which naturally burns longer and hotter. Mixed hardwood still provides good heat output, but it does burn faster — and this is also reflected in the lower price compared to oak. We hope this helps clarify the difference, and we’re always here if you need advice on choosing the best option.
BUY FIREWOOD DIRECT からの回答
Thank you, we really appreciate your review!
BUY FIREWOOD DIRECT からの回答
Dear Wendy, we really appreciate your review — great to hear the quality and delivery worked perfectly for you!
A quick no hassel delivery logs burn well
A quick no hassel delivery and the logs burn really well
2025年11月9日
BUY FIREWOOD DIRECT からの回答
Dear Andrew, thanks so much for your kind words! It’s great to know the logs and delivery experience were spot on.
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