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BUY FIREWOOD DIRECT  レビュヌ 

1,023
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TrustScore 5段階評䟡の5

4.8

薪提䟛業者
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5぀星のうち5の評䟡

Great customer interaction and very prompt service . I’ve bought from this company before and know that the wood they supply is the best quality you can buy . Well packaged product and even the delive... もっず芋る

5぀星のうち5の評䟡

Easy to use website and very prompt delivery. Quality Kiln Dried Logs on a well stacked pallet. Recommend this company 👌

5぀星のうち5の評䟡

When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My go to. Quick delivery, well packaged logs. Helpful delivery driver tried his best to get the pack close to the store. Much appreciated.

䌁業情報

  1. 薪提䟛業者

圓該䌁業による蚘述

Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

1023件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(1,023)

過去12か月のレビュヌ数: 154件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

your lrry was too long aND TALL

your lrry was too long aND TALL
WAS OVERKILL FOR OUR SINGLE PALLET

2025幎9月26日
BUY FIREWOOD DIRECT ロゎ

BUY FIREWOOD DIRECT からの回答

Dear Andrew, thanks for your comments! We understand your concern and will do our best to ensure a smaller vehicle is used next time if possible. Please add delivery notes in your next order comment box. We are sorry for inconvenience!

5぀星のうち5の評䟡

Timely delivery and great product

Firewood ordered. Delivered as promised.
Burns well with little residue.
My dogs love lying by the fire.

2025幎9月27日
BUY FIREWOOD DIRECT ロゎ

BUY FIREWOOD DIRECT からの回答

Dear Felim, thank you for your lovely review! We’re so happy to hear the firewood burns well — and even happier that your dogs are enjoying the warmth! 🐟🔥

5぀星のうち2の評䟡

The delivery of the wood turned out to


The delivery of the wood turned out to be quite a challenge. While I was kept informed about the delivery date, which was helpful, the truck couldn't reach my house due to overhanging trees and the road's gradient. After discussing with the driver for about 30 minutes, he decided he couldn't deliver and had to reschedule.

On the second attempt, the delivery driver arrived but faced a van fault, requiring rescue support. He waited approximately three hours on our drive because he couldn't unlock the back of his van to access the wood, needing maintenance support to assist.

I understand the second attempt was an unfortunate event, but the overall experience was frustrating. It resulted in me taking significant time out of work to deal with the drivers, which hasn't been the case with other companies that deliver wood without issues.

2025幎9月24日
BUY FIREWOOD DIRECT ロゎ

BUY FIREWOOD DIRECT からの回答

Dear Customer, we sincerely apologize for the inconvenience caused! All Palletways drivers are instructed to ensure safe deliveries, but unfortunately, it is not always possible to predict technical issues that may occur during delivery. We are continuously working to improve our own and Palletways service. Thank you for your trust and being our Customer!

5぀星のうち3の評䟡

Good wood and well wrapped

Good wood and well wrapped and stacked. Not delivered to requested place on driveway despite clear instructions and a space being made.

2025幎9月21日
BUY FIREWOOD DIRECT ロゎ

BUY FIREWOOD DIRECT からの回答

Dear Richard, thank you for your review! Please note all deliveries are kerbside, in accordance with our agreement with logistics companies. Assistance with moving the logs is entirely at the delivery driver’s discretion and cannot be guaranteed, but in many cases they can provide it. We are sorry for inconvenience.

5぀星のうち5の評䟡

As it says on the tin

As it says on the tin. Ordering was simple and easy. Delivery was quick and driver went out of his way to accommodate as we are in a farm at the end of a lane

2025幎9月4日
BUY FIREWOOD DIRECT ロゎ

BUY FIREWOOD DIRECT からの回答

Dear Tom, thank you so much for your kind words! We’re delighted to hear you’re happy with our firewood and service.

5぀星のうち5の評䟡

Absolutely fantastic service

Absolutely fantastic service! The firewood was an amazing price and delivered within just 3 days — super quick and hassle-free. The quality is excellent, and the whole process was smooth from start to finish. I’ll definitely be ordering from Buy Firewood Direct again. Highly recommend!

2025幎9月5日

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