Cadogan Tate レビュー 

I’m honestly not sure where to begin. They say moving is one of the most stressful things you can go through, and this move absolutely lived up to that reputation—largely due to the complexities of the building we were moving out of.

Cadogan Tate were absolutely amazing throughout. Stuart and Lacey were there every step of the way, calm, supportive, and completely on top of everything.

Lacey in particular was an absolute star. I know this was not an easy move, but she handled it with professionalism, patience, and good humour throughout.

And as a bonus—she also writes a cracking email.

Very professional and quick removals. No complaints. Would recommend.

Superb from start to finish. Great moving team on the day, very polite, helpful and efficient. Well done to a great team 👏

The dedication, extreme care and professionalism to get it right, the friendliness and flexibility of the whole team was impressive throughout the five days the Cadogan Tate team were packing for us.

I must say I was genuinely excited when I started the process of working with Cadogan Tate. I have moved internationally several times and the results have always been quite variable. I had used CT for one off deliveries of art in the US and they had always been excellent. So I felt very confident that they would do a good job when it came to a move from Portugal to the UK. The quote was close to 90k gbp so I was expecting great things.

The pack up in Portugal was solid at the house. Things started to go awry when they told me that they had completely forgotten a storage pick up in Lisbon. I would still have to pay the storage fees in lisbon and they said they would subtract the costs from their London storage invoices in the future. They would pick up the rest on the second half of the job. Annoying but felt reasonable.

The move into our rental went relatively well, except they damaged my landlords running machine. When they moved the machine they placed it over the plug floor plate. When my wife used the machine the floor plate caught the tread and damaged it. We have videos and conversations that create a precise timeline of the events. At first they were very apologetic and said they would contact technogym. When they did, TG said the belt couldn’t be replaced as it’s too dangerous to use. They would have to replace the whole machine. Which they said they would.

It took them three months to come back to me to tell me that they can’t replace it under their insurance, as I didn’t take out their moving insurance which was an extra 2% of the 90k. Which is beyond expensive and my items were covered under my Chubb insurance. So I am now left with a 25k bill for a new machine and now they don’t even respond. Not only was the customer experience awful, they show no sense of care or attention to detail. This is obviously a major concern when they are handling expensive personal belongings.

I have now had to hire another mover and pay double the money for the second move. They took over 55k for the first move and I can’t trust them not to damage my belongings. Or look after us if they do damage them. I think everyone understands that innocent mistakes happen, but in order to maintain a premium brand you should make every effort to make things right.

I have since found out that they have been bought by a PE firm and have been buying up lots of smaller companies under the CT umbrella. So quality and brand experience has suffered and they are no longer a high end boutique brand you can trust. Consolidation is really hard and it’s clear the customer is suffering. This happened to my friend in London too and another contact I know in Spain. So it’s not a one off incident unfortunately.

Please stay away at all costs, in case something goes wrong.

The removal team, led by Simon with Pawel, Przemek, and Radu, were absolutely excellent – all lovely guys: friendly, bubbly, and extremely accommodating. They made what could have been a stressful day run effortlessly, enjoyable and with great care.

From start to finish, the service was fantastic – from the initial quotation with Daniel and Ryan through to the removal itself, everything was handled professionally and efficiently.

I couldn’t be happier with the experience and would highly recommend this team to anyone looking for a smooth, stress-free move.

I moved twice with Cadogan Tate and have been very happy. The crew is attentive, deals with upmost care and is super helpful. Customer service is responsive and personal. Highly recommended.

Highly recommend! Exceptional service. From start to finish, everyone involved is professional, respectful, careful and patient. Navideh did the initial appraisal. Super professional, very helpful with follow on questions, very pleasant and competent. On the day, Lee and his team were fantastic. Professional, reassuring and giving us the confidence and trust to leave them to the packing and go and have breakfast. They had to work very hard to pack all our things and move them to the next place. Super committed and hard working team. The most important for me was that they totally took the stress out the very stressful situation. They all listened and worked to accommodate our expectations. Team is likely chosen for their interpersonal skills. Thank you!

Outstandingly good service. Cadogan Tate are completely reliable and do an excellent job. Enormous care was taken by the office staff, the actual removal men and the Move in Style girls to facilitate a move which was not straight forward and required patience and kindness- all of which was demonstrated in abundance. Thank you!

Cadogan Tate moved us over 5 days from our house . The team was professional, competent , helpful , very pleasant to work with and they make the entire process seamless.
The team leader, Jimmy, was particularly good, his team obviously enjoy working together with him and each other and nothing was too much bother for them.
All in all , superb service.

The transition to my new home was made less stressful than expected thanks to the removal team.
They were a fantastic team who went above and beyond for me and did not say no to anything I asked of them.
The team had a great camaraderie which certainly helped on a very stressful day for myself.
Tracey was my liaison and my go to person in the lead up to the move. She gave me all the support I needed and more. Thank you Tracey.
Thank you Cadogan Tate

Recommended to us by word of mouth is always a good start and Cadogan Tate did not disappoint. My mother was moving after 43 years in the same property and the team professionally and respectfully moved everything without any damage or drama. Every person on the team was polite and worked tirelessly. I am not planning on moving anytime soon but if I was, I would definitely use Cadogan Tate and I would not hesitate in recommending them to anyone for their move.

I have used Cadogan Tate many times over the last 25 years for full house moves and also for smaller jobs. Everyone at Cadogan Tate is always extremely careful, respectful, accommodating and courteous. At every stage, communication is clear and helpful - this greatly reduces anxiety during potentially anxious times. Cadogan Tate will never be the cheapest option, but, in my repeated experience, they’re worth it. The whole Cadogan Tate team, from start to finish, are exceptional - they’re all clearly chosen for their interpersonal skills and their genuine respect for all that matters.

I was very impressed with the whole removal team from Cadogan Tate. Moving is a daunting experience but the whole they were incredibly professional. Made it an easy and smooth experience from beginning to end. Lyndsey and Tracy were incredibly helpful from the start and the removal team on the day was fantastic. Very happy with them and would use again. Jake

I recently entrusted Cadogan Tate with moving me out of my home in Kensington Palace Gardens and into long-term storage. The team handled every step with outstanding professionalism, from the initial planning to the final packing.

Particularly impressive was the care they took with my art and antiques. Each piece was packed and documented meticulously, giving me complete confidence that everything would be safe in storage. The crew was punctual, discreet, and highly skilled—exactly what you hope for when moving valuable and irreplaceable items.

Cadogan Tate made what could have been a stressful process seamless and reassuring. I would not hesitate to recommend them to anyone requiring secure, careful handling of high-value belongings.

I am very impressed with the Private Client services provided by the team at Cadogan Tate London. All aspects were professionally delivered, starting with Lyndsey in Sales, who provided a competitive quotation. Thank you for your patience !.
Navideh, the move manager, then took over to coordinate all aspects of the move.
The move team, led by Ashley Sell, was exceptional and worked extremely hard to carefully pack and move my belongings down 2 flights of stairs !. This was not an easy task. A special mention to the driver who had to overcome access challenges to the property caused by tree felling activities and equipment that took place on the same day.
Great job, well done.

A brilliant, highly professional and very hard working, friendly team that made a traumatic time for me, much, much easier.
My thanks goes out to everyone concerned, from the surveyor, the packers and the office staff.
Highly recommended and worthy of ten stars!

Great experience with the team I had at Cadogan. Professional from the start and such friendly and accommodating guys who packed and moved us (even when we tested their patience when our car keys got packed in the middle of the van!!). Would highly recommend.

This is the 4th time that I have used Cadogan Tate (formerly Rogers Removals for me).
Overall the experience has been 5 star.
The move did not go entirely smoothly, but the amazingly supportive customer service and aftercare was faultless, which redeemed Cadogan’s 5 star status!
Moving is stressful, particularly when it’s after 20yrs of living somewhere! The movers were, on the whole, brilliant, packing up and moving A LOT of stuff with great zest and efficiency! It’s hard work and my move was a downsize, so once the movers started to get the stuff in, it was very tricky with the HUGE amount of boxes to fit into a smaller house.
However, they failed to do some key things in time, such as re-attach/plumb in my washer and dryer and un-pack the fragiles, which had all been agreed and pre-paid for. They also managed to break a couple of key items, such as my bed.
But, the volume of the job had been under-estimated and to the credit of the after-care team, they were amazing at handling the fall-out.
Re. the un-packing help, Lacey helped authorise two movers to come and assist me for a few hours, which really furthered my progress in emptying boxes of books, dvds and even helped with moving some furniture into place. And when I discovered that my bed and a couple of items had been broken in the moving process, Ian in the claims department had the bed assessed for the possibility of it being fixed, but once it was determined as properly broken, he secured the finances for a replacement within a week! Plus, every time I was visited, the Cadogan team would take away all of the unpacked boxes, which has been a great relief and aid to feeling uncluttered and at home.
I found all of the Cadogan Tate employees to be: professional, efficient, kind and considerate throughout.
In short, I thoroughly recommend Cadogan Tate as Moving is a very stressful process and though they are not the cheapest, they are well worth the money you spend and I felt very valued and looked after from start to finish!

This is the 4th time I have used Cadogan Tate (formerly Scotts), and they have never disappointed. Each time, we have had a lovely team, who worked very hard to get everything done and dusted in a good time frame. I will be using them again in a few weeks time, so fingers crossed it is a fifth good experience!