Your prices are competitive. Ordering was easy. Delivery was on time. Nice delivery men. Only thing, why couldn’t they take the garbage , box, away! Overall a good experience!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Your prices are competitive. Ordering was easy. Delivery was on time. Nice delivery men. Only thing, why couldn’t they take the garbage , box, away! Overall a good experience!
企業が回答しました
Excellent service. Which other store offers free delivery, free installation, free removal of old machines, and free replacement hoses?! The displays in CAS were easy to get round and we weren’t pres... もっと見る
企業が回答しました
It was a very great experience. Client service was just “wow!” and having Arwyn at the phone was very useful! Thank you for the great service! Canadian great standard!
企業が回答しました
Sara was amazing. I purchased a new washer and gas dryer set from CAS. Nobody hounded me or followed me around the store. I knew what I wanted and Sara helped me get it. She was patient and answer... もっと見る
企業が回答しました
当該企業による記述
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
9250 Macleod Trail SE, Unit 4, T2J0P5, Calgary, AB, カナダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast friendly transaction and delivery was so quick and professional. Will purchase here again for sure.

Canadian Appliance Source - Calgary South からの回答
Excellent service. Which other store offers free delivery, free installation, free removal of old machines, and free replacement hoses?!
The displays in CAS were easy to get round and we weren’t pressured in any way while we looked. We were very pleased with the person in the store who explained the benefits of different models of dryers. The delivery arrived within three days, on time, and the two guys were polite and efficient. They checked the installation work of the washing machine carefully before leaving. We cannot speak highly enough of the team.

Canadian Appliance Source - Calgary South からの回答
J'ai eu une bonne expérience avec le service à la clientèle. l'agent Erwyn a été très efficace et aimable.

Canadian Appliance Source - Calgary South からの回答
Received item in day promised. They had what I wanted. Salesperson looked up item to ensure it had the features I was looking for. Delivery was done with care.

Canadian Appliance Source - Calgary South からの回答

Canadian Appliance Source - Calgary South からの回答
I was assisted by Sara Podhorodeski while purchasing a new refrigerator, and she provided one of the best customer service experiences I have ever had.
Sara was engaging, knowledgeable, customer-focused, and highly professional throughout the entire process. She is a phenomenal brand ambassador for your organization, and I will absolutely be recommending her to my friends and family.
The refrigerator arrived on time as scheduled, and the two delivery staff were efficient, professional, and courteous. They completed the delivery quickly while taking great care throughout the process.
Overall, this was the best experience I've ever had purchasing an appliance. Thank you to Sara and the delivery team for providing such outstanding service.

Canadian Appliance Source - Calgary South からの回答
Our second appliance from CAS, the product selection was excellent, knowledgeable staff and the delivery/install process was simple

Canadian Appliance Source - Calgary South からの回答

Canadian Appliance Source - Calgary South からの回答
The buying process online was very easy and the delivery people were really great.

Canadian Appliance Source - Calgary South からの回答
Sara was helpful throughout our search for a new refrigerator. She offered alternatives and remembered our needs from previous meetings.

Canadian Appliance Source - Calgary South からの回答
Dev Patel was a great help! He saw we had stove picked out, and rather than upsell us, he made the purchase quick and easy, provide us with the name of someone who can handle the gas connection, and within 5 days we had our brand new oven.

Canadian Appliance Source - Calgary South からの回答
Very helpful salesman when we went in to purchase at the south Calgary location. Quick delivery and arrangement for installation.
We had a damaged piece in the box, it was very quickly resolved by Treshna at customer service
The product I wanted to view was available on the showroom. The salesman was knowledgeable and professional.

Canadian Appliance Source - Calgary South からの回答
The person I dealt with, imanbir, was great in his knowledge and ability to help me through the process, and I eventually got what needed. The only hiccup was a otr microwave in stock that was damaged that forced me in a different direction. Otherwise very happy and would recommend
The purchase and installation went smoothly but a few days after I purchased my Bosch 500
dishwasher CAS advertised the same model for $200 less. I contacted the salesperson for an explanation and possible adjustment. I left messages but never received a reply.

Canadian Appliance Source - Calgary South からの回答
The zero charge for delivery of the new appliances and take away of the old appliances and zero charge for any new hoses is a surprise compared to other stores selling appliances. The prices are comparable to other stores but the zero delivery charge actually makes Canadian Appliances cheaper than the other stores. The salesman was very pleasant to work with.
My husband and I missed the fact that the model I received was not the same as the floor model. That is the only reason I did not give 5 stars
Arwyn nous a donné un service exceptionnel.
Excellent! Merci!

Canadian Appliance Source - Calgary South からの回答
Sara was very helpful in my purchase of a dishwasher and microwave.

Canadian Appliance Source - Calgary South からの回答
Our fridge broke down and we were in desperate need of a new fridge. Our range also had a burner that stopped working so we were in the market for that too. We went in and were served by Gary Gill. He introduced himself and then let us wander around a bit to see the options available. We already kind of knew what we were looking for based on consumer reports. Gary walked us through the pros and cons, showed us various models of the type of appliances we were looking for and helped us make a quick, but informed decision. The process was no pressure and very comfortable. The appliances were delivered 2 days after which was awesome! The delivery team was also very good and took care not to scratch our hardwood floors and brand new kitchen cabinets. It was a tight squeeze but they got the appliances in with no issues at all. I also appreciated the care taken attaching the fridge waterline! Overall...a 5 star experience.

Canadian Appliance Source - Calgary South からの回答
Very kind and knowledgeable staff.
The appliance that I wanted was available for delivery within a couple of days.
I will definitely buy from them again and I have told my family and friends as well.

Canadian Appliance Source - Calgary South からの回答
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