Canadian Appliance Source - London レビュー 

The enitial conversation on the phone was helpful. The sales person was polite, but lacking informative transparency.
We were planning on picking up the appliance, but found out, at the store that there are only displays and did not have the product for us to examine. We were ( in my opinion) lead to believe the item was in the store, to be purchased.

Highest possible rating. From product knowledge, competitive pricing to prompt delivery, it was perfect.

Presley was very helpful in finding a fridge that would suit most of our needs. The delivery company was quite quick, very efficient and friendly, removing the old and installing the new in a very timely manner.

Anna listened to what we wanted, presented the options and put together a package that we could afford. I appreciate the low pressure sales and the speed with which we were able to make our purchases. Thank you! We will recommend you to our friends and family. And we will shop with you again when the need arises.

Delivery guy was so rude andad after waiting for him a whole day, i stepped of the house for 10 minutes and i asked him if he can wait for 10 minutes for me and he said sorry I can’t wait for a minute for you. You need to reschedule the appointment.

Product knowledge superior, prices better than the competition, delivery superb.

I Contacted Canadian Appliance Source for a specific Washing Machine.An upgrade was offered.The organization and professionalism was much appreciated.I would recommend this company to anyone! VERY PLEASED WITH MY PURCHASE!

They delivered a brand new Whirlpool Washer with mechanical Issues. My first load was banging around so hard. I informed them immediately and I got back and I quote" Sorry this isn't a service that we offer.". Now instead of sending me a new machine, I have to contact whirlpool and go through the nuisance of dealing with more people. Never again will I use this company.

Everything went smoothly from buying the fridge to them delivering it

Delivery people did not know of door switch.
One door container was broken upon delivery

Great price, fast delivery.

Adam was very helpful, spending a good amount of time showing me all the appliances I had been thinking about. I returned a week later to purchase some items and he made the transaction easy and worry-free. My items were delivered the following week by a super team of guys that treated my home like their home. My appliances are gorgeous and I’m thrilled with my experience at CAS. This is the third time I’ve used them and I’ll be back again for more items.

All appliances were in stock. Just arrived so we will see how they hold up for the future.

Salesperson friendly and knowledgeable. Great service.

Prefer not to say

Sales rep sold me the wrong stacking kit resulting in a delay in the delivery and install of both the washer and dryer I purchased. Delivery and install was supposed to be completed on July 27th, I was promised that the delivery team will be back on July 29th with the correct stacking it and dryer. I get notified on July 29th to book the delivery and install myself and the earliest date was July 31st, further delaying the completion of my purchase. I had called the sales rep and customer service multiple times to get this resolved. No one takes any ownership or accountability. I have requested for a call back 4 times now from the sales rep and also from a supervisor and I have yet to hear back from anyone or get any compensation for the time and the negative operational impacts this has had on the business that these were purchased for. The dryer and stacking kit were supposed to then be delivered on Monday July 31st and I was told that the stacking kit is on back order and there is not ETA for when they can get one in (my sales rep even emailed me suggesting that I buy one somewhere else) so my delivery had to get canceled again and now I am being told that I will have to pay another delivery fee. No ETA on resolution, no support from anyone I speak with and still without the products I had purchased and paid for. I would give negative 10 stars if that were an option.

The sales representative was very helpful and was able to secure the particular fridge model we were looking for. We were also pleased to have it secured and delivered within two days time.

It was great thanks

The staff was very helpful to help me find the best choice in purchasing.

Very friendly customer service at CAS. Was able to order our washer and dryer over the phone after finding what we wanted online. Delivery was fast, and the delivery team was super friendly and efficient. This is our second purchase and both times very happy.