My experience withCAS was excellent Syed-Jazib Ali was extremely helpful He was patient and answered all my questions. I felt I was in store with him. A week after the purchase I realized the sizing... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased a wall oven from your company and I have no idea if I am going to have it installed. I get phone calls in regard to my purchase and am told they will call me back but I do not get a call b... もっと見る
企業が回答しました
Great and hassle free customer service from the moment of in-store purchase to the point of delivery. I highly recommend Canadian Appliance for your household appliances! It's my first time buying fro... もっと見る
企業が回答しました
Our fridge quit working on dec 30 , I called CAS that day and again on New Year’s Eve and Syed took the time to make my experience great , when I got the refrigerator home . Which is 2.5 -3 hours awa... もっと見る
企業情報
Canadian Appliance Source - Saskatoon について
当該企業による記述
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
連絡先
603A 51st Street East, S7K7J7, Saskatoon, SK, カナダ
- 3062057590
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Logistics for payment and pickup were a pain in the *ss.
Appliances were as advertised and price was okay. But delivery costs were biazarre. We live an hour out of the city and hired another carrier at less than 1/3 the price. It was not explained to us that while the deposit could be paid by credit card, we had to actually make a special trip to make the final payment before pickup allowed. No loading dock. No loading assistance. Very inconvenient place to do business.

Canadian Appliance Source - Saskatoon からの回答
Purchasing the fridge from Zee was…
Purchasing the fridge from Zee was great. He made the process of having to buy a new fridge easy. Additionally, I found that after the fridge had been delivered it was not level and the doors were not level as well. Canadian Appliance Source made sure that the repair people came out and fixed everything. A delight to work with.

Canadian Appliance Source - Saskatoon からの回答
Great experience
The location has everything and the staff friendly and work together well like family

Canadian Appliance Source - Saskatoon からの回答
After 48 years, new washer and dryer set
My husband and I had done our research and knew which washer/dryer model set we wanted. Went to a local store and were delighted with the service of the salesman and his advice on washers and dryers. After ordering, it was the service of the install couple that made the experience complete.

Canadian Appliance Source - Saskatoon からの回答
Excellent chat service to make a…
Excellent chat service to make a simplified decision process for purchasing a stove top

Canadian Appliance Source - Saskatoon からの回答

Canadian Appliance Source - Saskatoon からの回答
appliance
Buying the appliance was straight forward and good
I did not like the fact that my delivery date was changed

Canadian Appliance Source - Saskatoon からの回答
Tyler Tiffin was friendly courteous and…
Tyler Tiffin was friendly courteous and he knew his stuff. We told him what we were looking for and he showed us a few appliances on line that met our needs. We settled on one and agreed on a fair price. The range was delivered four days after purchase by Kyles delivery. They were right on time as promised. The delivery team was top notch and impressed me with their professionalism.

Canadian Appliance Source - Saskatoon からの回答
Great service but said item was in stock when it had to be shipped from warehouse to the store, which took a week
Great service but saying something is in stock, but then saying it will take a week to come from the warehouse, is frustrating. Obviously, it isn’t in stock at the store, so don’t say it is. Also, your website is too cluttered and too busy with constant pop ups that obscure what you are looking at.
A new range and double oven before Easter
We were greeted immediately as we walked in by Tyler. He readily answered our questions and showed us our options. As we were in need of a range ASAP, he helped us find a suitable model meeting our criteria that would be delivered the following week.

Canadian Appliance Source - Saskatoon からの回答
Very product helpful and situational…
Very product helpful and situational understanding
Recieved great help from the team
Recieved great help from Minousha Bappoo and Jason Wray.
New GE Fridge
We needed a fridge to replace our 8 year old Samsung, which had been no end of trouble. We settled on a GE as we wanted water and ice dispensed through the door, and it was recommended by our new family member, our appliance repair person. We needed a 33" fridge, which was not in stock, so had to order it. Nitin in the Saskatoon store was very helpful, and was able to get a price match, and although it did not arrive as quickly as we hoped, he kept in touch and was helpful in getting an appropriate delivery time. The delivery persons were slightly later than expected, but were very professional, and managed to get it in through our narrow doors. Very positive experience and we would buy through CAS again.
Excellent After Sales Care!
I had such a great experience with Treshna and the After Sales Department! I had made a mistake and ordered a microwave that was too tall for my space but didn’t find out until it was too late and after the return time. They created a workaround, allowed me to pay a restocking fee and exchange it for a properly fitting microwave. I am very very relieved and grateful. They will forever have my appliance business in the future!
Service and delivery
Not sure why could only get this survey in French. My salesman was awesome. He did amazing job told me about my options and recommended my washer and dryer and I love it. Did they deliver guys are awesome we did everything great there a friendly and they were fast and efficient.
Excellent Customer Service!
Received my quote within 1 hr, and was very happy with the pricing. Will definitely be using again on my next house. Thank you Amar!
Great price and great customer service.
Sales rep was very helpful
Sales rep was very helpful. Washer and dryer delivered on time and the installer was most helpful.
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