I was kept informed of the timing of the delivery which is appreciated. The two guys that delivered and installed the washer was friendly and very efficient. Provided all the information we need and... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I was kept informed of the timing of the delivery which is appreciated. The two guys that delivered and installed the washer was friendly and very efficient. Provided all the information we need and... もっと見る
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Hello, The sales person was very helpful online, the two gentlemen that delivered our new LG washer and removed our old Whirlpool washer were very good & careful with our new hardwood flooring. Th... もっと見る
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Their sales person, Nick Ching was great on follow up and handling all my questions and call backs. He & CAS worked hard to give me the best pricing for my kitch reno, I felt the service & follow u... もっと見る
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After shopping online, researching [Consumer Reports], physically shopping with their main competitor in Richmond, we decided to travel all the way to your location on Main st. in Vancouver. Best dec... もっと見る
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当該企業による記述
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
1905 Main St, V5T3C1, Vancouver, BC, カナダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great pricing but such variability between on-line and in store. My recommendation is to check out both before pulling the trigger on a new appliance.
I was able to receive a good deal on appliances and with friendly, fast and efficient service...
My fridge “died”. I shopped the big box retailers, both on-line and in person. None were able to provide me with a fridge on short notice. Someone suggested I contact Canadian Appliance Source. I went to their downtown location and saw Mr. Nader Haghdan. Nader was very helpful and found a fridge that met all my criteria to a tee and he arranged it for it to be delivered within a week. I was thrilled/relieved.
Easy to talk to customer representative whom was very helpful.
Very good experience. Walked in knowing basically what we wanted and got immediate help with making the right decisions.
Great customer service! I have to buy 5 appliances at once for my new place. Nadir has also helped me which appliance is best for the space I have and which one has the best value for my money. I am happy with my purchases and Nadir has gone above and beyond in supporting me with my purchases and arranging the deliveries. The deliveries were also on time.
I went to the store to buy a dryer, the salesman told me that I could pick up the item within a week, that’s why I buy that unit. I went to the warehouse twice, and the second time I went , the warehouse staff told my item is going out somewhere, and they don’t know when it will be the next delivery. Then they made me to call the sales manager. I called the sales manager trying to solve the problem; all he can do was either refund or pick up something in the warehouse stocked. I was in a hurry and pick the 2nd option. He said that he would give me a good deal, then I take the dryer and go home. After I got home and go online search the item that I pick up, then I know that the sales manager didn’t even give me the in store price. I am not happy at all. The online deal was 999$, the warehouse staff showed me on the warehouse computer, I went online on my phone and the price was 899$, I had a screenshot on my phone.

Canadian Appliance Source - Vancouver からの回答
The purchase part was great. Nader was very helpful in my appliance selection.
The delivery part was great and seamless as well.
But the installation part and dealing with Quick Contractors was confusing and painful.... many emails and phone calls with no response.
The installers themselves were very professional.
Would be nice if CAS could coordinate this service for clients in the future.
Definitely the easiest appliance purchase I have ever made! Online chat, phone call and 3 days later my new fridge is in my kitchen and the old one is gone! Excellent selection, good pricing and great customer service.
I was thrilled with the service I received, after ordering and having issues with a big box store. I could not have been happier with my purchase and experience!
Nader went above and beyond to help us find the right dishwasher. You always know the salesperson is working for you when he tells you the cheaper model is the better option for your needs.
Sales person said the products were in stock so we said great - go ahead. Turned out he lied to us and then quoted 3-4 week delivery. Had to have our money refunded. Don’t ever lie to me.

Canadian Appliance Source - Vancouver からの回答
Personal attention from salesperson with strong listening skills! Timely and easy fulfillment.
The store manager was amazing . He knew the products. I said I want self clean oven and he pexlained products without checking internet. Transaction and delivery was really smooth.
Nader was fantastic to work with!
He walked us through all the options and details in a clear and easy to understand manner, and was very helpful when we made some adjustments to our order. He even followed up, which I greatly appreciate!
My experience was great because Canadian Appliance Source was reliable and delivered my order in a speedy manner.
It would be much better if Canadian Appliance Source also provide installment
The service in the store was good and the delivery was excellent. Very organised, polite and efficient. They rang and confirmed which entrance to come via, were there within the specified window, clean and tidy.
Staff were polite and well informed about the product and the availability. Prices were competitive. even the delivery staff were very polite and efficient.
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