Canadian Appliance Source - Vaughan レビュー 

2,457
TrustScore 5段階評価の4.5

4.6

27 Director Crt., Unit 1, L4L4S5 Vaughan, ON, CA


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First time buying an appliance from Canadian appliance and it won’t be my last. The delivery was within a few days which was great! The delivery was excellent!! They were very careful, fast, fr... もっと見る

企業が回答しました

5つ星のうち2の評価

Purchase made with Mr Khan at the Vaughan store. Upon delivery of item he has not been available. Wrong item sent? We needed a stand alone. On the phone several times with customer service. Just refer... もっと見る

5つ星のうち5の評価

Having done my research as to what product I wanted, my call at 930 a.m. was answered by Mr. Adib Narang who promptly identified the fridge I wanted, applied the rebate available, processed payment an... もっと見る

企業が回答しました

5つ星のうち5の評価

This was my first purchase from CAS, and they truly exceeded my expectations. Sales support was fast, clear, and helpful, giving me great confidence right from the start. The delivery was incredible—t... もっと見る

企業が回答しました


企業情報

  1. 電化製品店

Canadian Appliance Source - Vaughan について

当該企業による記述

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.


We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.

Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.

The Core Return Terms for Unused Items

- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.

- $0 Restocking Fees: We do not charge any restocking fees on eligible returns.

- Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.

How to Process a Return

- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.

- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.

What If Your Product is Damaged or Defective?

We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.

If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns


連絡先

  • 27 Director Crt., Unit 1, L4L4S5, Vaughan, ON, カナダ

  • 2898435022

4.6

優良

TrustScore 5段階評価の4.5

2457件のレビュー

5つ星
4つ星
3つ星
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1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(2,457)

過去12か月のレビュー数: 7,932

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5つ星のうち5の評価

Our fridge died and needed a new one as…

Our fridge died and needed a new one as quickly as possible. We went to a few stores but they won't look to finding us one in their company inventory. We looked on line and found one at Canadian Appliance in Woodbridge. We called and the salesperson was very helpful so we ordered it and the next day we had a new fridge as he had promised.

2023年7月25日
5つ星のうち5の評価

Awesome experience

It’s start with extremely knowledgeable staff. They help me to choose right washer and dryer set. The price is another great story.
Delivery and set up was a top notch. It’s couldn’t be any better. Thank you guys for your hard work and customer dedication. I will definitely come back and recommend everyone this awesome company.

2023年7月23日
5つ星のうち5の評価

Great customer service.

Great customer service.
Easy to deal with. We knew exactly what we wanted. Walked in and purchased it
Pick up was good, although more pick up bays should have been opened. Only 1 was open. All in all, it was great customer service.

2023年7月14日
5つ星のうち2の評価

Terrible communication

Sales rep (Abid) was very difficult to understand and spoke very quickly - only wanted to make the sale.

Fortunately I knew what I needed. He did give me a nice discount ($100 on $1300 item) but not an enjoyable experience.

Also messed up delivery and pickup location - said it was available immediately for pick up (knowing my location) but was actually an 90min away. Needed it immediately but now waiting 5 days since purchase already occurred. NOT IMPRESSED, especially
since I went to the warehouse to pick up :(

2023年7月21日
Canadian Appliance Source - Vaughan ロゴ

Canadian Appliance Source - Vaughan からの回答

Dear S Bowden,

Thank you for sharing your concerns with us

Our sincere apologies for the poor communication from your sales representative. Please note that your feedback has been provided to the sales management team to be addressed with the sales representative accordingly.

My apologies again for the inconvenience.

Thank You,
W.L
CAS

5つ星のうち5の評価

I was looking for an over the range…

I was looking for an over the range microwave and was able to find one I wanted in stock at Canadian Appliance Source. I received some help on the phone with my order. I was able to go pick it up at their warehouse location the same day. A good experience all around.

2023年7月15日

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