First time buying an appliance from Canadian appliance and it won’t be my last. The delivery was within a few days which was great! The delivery was excellent!! They were very careful, fast, fr... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
First time buying an appliance from Canadian appliance and it won’t be my last. The delivery was within a few days which was great! The delivery was excellent!! They were very careful, fast, fr... もっと見る
企業が回答しました
Purchase made with Mr Khan at the Vaughan store. Upon delivery of item he has not been available. Wrong item sent? We needed a stand alone. On the phone several times with customer service. Just refer... もっと見る
Having done my research as to what product I wanted, my call at 930 a.m. was answered by Mr. Adib Narang who promptly identified the fridge I wanted, applied the rebate available, processed payment an... もっと見る
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This was my first purchase from CAS, and they truly exceeded my expectations. Sales support was fast, clear, and helpful, giving me great confidence right from the start. The delivery was incredible—t... もっと見る
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当該企業による記述
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
27 Director Crt., Unit 1, L4L4S5, Vaughan, ON, カナダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman was great and the delivery was exceptional. Thank you.
Your company had the product which was the most important thing but pricing was $200 more than a competitor- I would have waited if I could have been sure delivery would have been on time. The sales rep was nice enough but so difficult to understand and was pushing for me to pick it up in days which wasn’t my plan. I had given a significant deposit so why would product not be held for me within a reasonable time?

Canadian Appliance Source - Vaughan からの回答
Jordon, Sales Rep, was phenomenal and extremely knowledgeable. The Manager, Gurmehar was extremely helpful as well. Very competitive pricing for the same appliances elsewhere.
From the purchase of the appliance to the complete delivery
5 stars highly recommend
J’ai acheté une cuisinière et une hotte et il y a eu une erreur sur la couleur de la hotte.
Le système de retour est compliqué mais Treshna a été très gentille et très aidante pour m’aider dans les démarches …
Une fille très professionnelle !
George was extremely knowledgeable and helpful. He was patient as we worked through options to get the right appliances. A real pleasure to work with.
Salesman George was very knowledgeable and didn’t push anything. Went over all the pros and cons. Great experience
Very professional.
The salesperson was respectful, pleasant and ready to answer my questions. He wasn't pushy but helpful. The delivery was on day promised and came on time. The delivery people were mindful of their surroundings and placed appliances where wanted and took old appliances out. They were very efficient.
Inder Saini helped me with my purchase. He was courteous and swift with all the answers and processing.
It was a smooth experience from sales to warehouse pickup overall. Thanks.
Companies sales rep George was very unprofessional and immature. He does not listen and cannot admit when he is wrong. Keeps asking me if i want to cancel my order knowing that the deposit is non refundable. Will never buy from again!!

Canadian Appliance Source - Vaughan からの回答
Adib Narang is an excellent salesperson at CAS. He’s efficient, very speedy to reply (even working on his time off) and always gives me a great price. Very happy with the service I get here.
Great customer service and gave us a good deal. Would definitely shop there again
the sales rep is was very knowledgeable and offered the options
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