Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... もっと見る
Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... もっと見る
Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... もっと見る
企業が回答しました
企業情報
当該企業による記述
Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.
連絡先
G.A.P Convience Distribution Ltd, PR2 5PB, Preston, 英国
- customer.service@gapcd.co.uk
- www.carandcaravan.com
4.2
ほぼ満足
98件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to deal with and fast delivery and…
Easy to deal with and fast delivery and very fair price
2023年11月30日
Fast and efficient service
2023年11月27日
All the experience was very nice
All the experience was very nice. I received my purchase just two days after I made the payment and everything was correct.
Definitely, I recommend buying from CarandCaravan. 😊 👍
2023年11月20日
Don’t bother to pick up from the supplier.
Bought an item and decided to collect from the supplier to save time. On arrival no clear signage for the company premises. Eventually found the office and went to the enquiry window. I was informed that the shop next door was the collection point. This shop was titled Marine Supplies and was locked on arrival. I eventually found a contact number on the website and was told someone would be with me shortly. Someone came, took the details and told me the parcel had been dispatched by courier!? Apparently a mistake on their part. The parcel delivery info on their site quotes Royal Mail at 3 to 5 working days and 5 to 10 working days depending on which option you pick . The actual service was APC courier which came in 2 working days ( although I requested to pick up and invoiced as such). Definitely not geared up for supplier pick up ! I would recommend paying the postage and it should be with you in a couple of days, plus a lot less hassle!
2023年11月17日
Car & Caravan (Preston) からの回答
Hi there, I am really sorry you had a bad experience on this occasion. We do use a variety of couriers to try and expedite delivery when it's busy, which does include APC, Royal Mail and others. Our Click and Collect service is something we are working on and we thank you for your feedback.
Delivered on time via courier
2023年11月13日
Speedy delivery after order made.Good…
Speedy delivery after order made.Good quality product .Throw is cosy,soft with temperature range and a reasonable price for the product
2023年11月1日
Fantastic service
2023年10月23日
good easy transaction
2023年10月25日
Very easy experience
Very easy experience ordered late Sunday night delivered the following Thursday morning by Royal Mail.
2023年10月23日
Great service
2023年10月17日
Delivery was rubbish
2023年10月4日
Car & Caravan (Preston) からの回答
Hi Graham, we are sorry you had a bad experience with the delivery. Our supplier used a courier that's usually relatively reliable, but when you called us to tell us there was an issue, we did our very best to get it resolved and another awning sent out to you as soon as we could. Unfortunately, as you could not give us an address or any relevant detail regarding the possibility of the awning being mis-delivered, we were only able to get the item replaced for you, which we did as quickly as we could. Thank you and we do hope you enjoy your Fiamma product.
Brilliant experience would order again
2023年9月26日
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