Car & Caravan (Preston) ロゎ
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Car & Caravan (Preston) レビュヌ 

98
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TrustScore 5段階評䟡の4

4.2

キャンプ甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... もっず芋る

5぀星のうち5の評䟡

This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... もっず芋る

5぀星のうち5の評䟡

Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... もっず芋る

5぀星のうち1の評䟡

Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... もっず芋る

䌁業が回答したした

䌁業情報

  1. キャンプ甚品店
  2. カヌヌ・カダック店

圓該䌁業による蚘述

Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.

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4.2

ほが満足

TrustScore 5段階評䟡の4

98件のレビュヌ

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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(98)

過去12か月のレビュヌ数: 1件

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5぀星のうち1の評䟡

Still haven’t tuned up

2023幎8月10日
Car & Caravan (Preston) ロゎ

Car & Caravan (Preston) からの回答

Hello there. Further to our recent telephone conversations, I believe the initial problem was something to do with a faulty Amazon door bell - which meant the courier could not deliver. However, it was rescheduled for redelivery and we were informed it had been delivered. If you'd like to call us though, we are more than happy to try and sort things out for you, rather than you have a negative experience with our service.

5぀星のうち5の評䟡

Fantastic customer service


Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock.
A refund was processed immediately and apology given.
I had no joy getting anywhere else and Dave from Car&Caravan had said to call back if I could not get one
Dave then proceeded to get one in from a supplier and get sent the next day, just in time for our holiday.

Great customer experience and will certainly book mark for next time
Thanks Dave and team

2023幎8月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Really good even though I messed up ..

Really good I messed up and didn't see the section re delivery On receipt I realised that I had to collect item from Preston. This was not good as I live in Portsmouth. Contacted customer services who immediately agreed to send to me free of charge. A brilliant service. Thankyou.

2023幎7月16日
5぀星のうち5の評䟡

excellent customer service!!! We got there in the end.

We received an item which we had issues with, after finally getting in touch with the correct member of management the problem has been resolved, i cant actually believe the kindness of this company to rectify what seemed an unpleasant experience for us at first, has been rectified ten fold, Jordan has gone above & beyond to put the experience right!!! I left a negative review as i was frustrated at getting no response, the company will now come highly recommended by myself & my family as they couldn’t have done enough for us. Thanks again Jordan

2023幎6月8日
Car & Caravan (Preston) ロゎ

Car & Caravan (Preston) からの回答

Hi Sheila,

We are really sorry to hear about that. Our customer service manager would like to personally speak with you regarding your experience. We believe he will be able to provide you with the best solution to your problem. We really appreciate your feedback. Have a nice day.

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