Carolyn's Sweets レビュー 

Carolyn's Sweets からの回答

2026年1月2日

Thanks so much for the lovely review, we really appreciate it. Delighted to hear you loved everything from the packaging to the quick delivery, and that creating your own bag of favourites was a hit. Thanks again for the support.
Ian

Carolyn's Sweets からの回答

2026年1月2日

Thanks so much Ruth for the lovely review, we really appreciate it. Delighted to hear you enjoyed the sweets and found them great value, and that delivery was quick. Thanks again for the support.
Ian

Carolyn's Sweets からの回答

2026年1月2日 に更新

Thanks for the feedback. Just to clarify, our standard practice is to pack multiple items together in one sealed bag to help reduce plastic usage. This is outlined on each product page and at the top of the website. If separate bags are needed, we’re always happy to do that, customers just need to let us know at the time of ordering. We do appreciate you taking the time to leave the review.
Ian

Carolyn's Sweets からの回答

2025年11月21日

Hi Damien,

Thank you for taking the time to leave a review. I am glad to hear you liked the sweets, but I am genuinely sorry that you felt the cost was too high for what you received.

The order you placed included our rare Frosties, which are specially sourced and custom made in smaller batches, as well as 750 grams of other sweets and 10 chew bars. Those particular Frosties cost us significantly more to bring in compared to standard sweets, which does affect the overall price of the bundle.

That said, value for money is really important to us, and if you are left disappointed then we want to learn from that. I would be happy to chat this through with you and see what we can do to make it right or recommend options that give you a stronger value feel next time.

You can email our team directly and mention your name and review, and we will look after you.

Thanks again for the feedback, it genuinely helps us improve.

Carolyn's Sweets からの回答

2025年11月21日

Hi Eithne,

Thank you so much for the five stars. Delighted to hear your order arrived quickly and that you had a brilliant experience with us. We really appreciate the support and hope to see you back again soon for more treats.

Carolyn's Sweets からの回答

2025年11月21日

Hi Christopher,

Love this, thank you for the five stars. Delighted you enjoyed everything and glad it hit that top tier, banging level for you. Really appreciate the support and hope you treat yourself again soon

Carolyn's Sweets からの回答

2025年11月21日

Thank you for the five stars and for the honest feedback. Delighted to hear you enjoyed the sweets. I’m sorry the Black Jacks arrived softer than expected. They can sometimes soften in transit if they’re near products with higher moisture, but we’ll keep a closer eye on that so they arrive exactly how you like them.

Regarding the minimum order, we set that to cover packaging and courier costs while keeping the quality high, although we’re always reviewing it as we grow.

Really appreciate you taking the time to share your thoughts and for supporting our little Irish sweet shop.

Carolyn's Sweets からの回答

2025年11月21日

Hi Elaine,

Thank you so much for the lovely review. It means a lot that you’ve ordered from us many times and are always happy with what you get. We really appreciate the trust and the support. Delighted to hear the delivery is always quick for you too. Looking forward to treating you again soon.

Carolyn's Sweets からの回答

2025年11月2日

Hey Aisling

So the product was reduced by 60% and in the description it stated the best before date.
You may have missed this.
We weren’t aware it was for a Halloween party. However when purchased they were in date for 6 days and are perfectly fine to eat after the best before which was Halloween night.
I hope the party went well.
Thanks
Ian