Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability. Check went off smoothly. Engineer took off shoes without needing asking. Engi... ãã£ãšèŠã
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Would have been 5 stars, however the alarm was never reset in the cash/devault room at Hoeford depot after the system was tested. We have an audit due soon and if the auditor found this, we would hav... ãã£ãšèŠã
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Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... ãã£ãšèŠã
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Service undertaken quickly with full installation being checked. I do not like the four hour windows when given appointments. Eg told engineer would come between 9am and 1pm. Always appears at the en... ãã£ãšèŠã
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Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
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Chubb House, Shadsworth Road, BB1 2PR, Blackburn, è±åœ
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
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Our Chubb engineer Alfie is alwaysâŠ
Our Chubb engineer Alfie is always helpful, friendly & professional in providing a great service.
2026幎7æ2æ¥
Quality service âŠ
Engineer called to let me know what time he would be arriving.
Showed ID.
Pleasant and efficient.
2026幎7æ2æ¥
reporting an alarm call
menu options nice and short and very quickly found the service I required. friendly and helpful manner on the phone had an engineer booked in very quick time.
2026幎7æ2æ¥
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Lovely member of staff
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Michelle,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Annual Service completed
Reminder received, scheduling team were quick to answer, book a suitable time. Engineer arrived promptly, was respectful and thoroughly tested the system before getting sign-off. Work was completed quickly.
2026幎7æ1æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service on site
Great service on site. Disappointed to be charged extra for routine materials like batteries, given the scale of charges currently.
2026幎6æ25æ¥
Chubb Fire & Security UK ããã®åç
Dear Simon,
Thank you for your honest feedback. We are glad to hear that you are satisfied with the service. Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to contact us.
Sincerely,
The Chubb Fire and Security Team
Always very helpful & willing to help.
Always very helpful & willing to help.
Answered any queries relating my call .
2026幎6æ25æ¥
Chubb Fire & Security UK ããã®åç
Dear Conrad,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your queries quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire Excellent Service
Chubb Fire came on site to service all of our extinguishers and provided a superb service and advice on additional equipment we needed to be compliant, this was done on the day, with no waiting.
Furter to that helped by arranging training on and Evacuation Chair we have on site
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Barry,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Jamie,
We are delighted to hear your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
problem free
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear John,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The usual excellent service from a veryâŠ
The usual excellent service from a very helpful engineer,
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Jackie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer arrived on time
The engineer arrived on time, was very efficient and explained what he was doing. we even had time to talk about world cup football!!
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Mr Phillips,
We appreciate your kind words ! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Eunice,Â
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Intruder Alarm
Changedover to Chubb, its early days for a review yet, work can't rate it as i wasn't on site.
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Mr Khan,
Thank you for your response! Your feedback is valuable to us, and If you have any further comments or would like to leave a review in the future, please feel free to contact us.
Best wishes,
The Chubb Fire and Security Team
Very efficient and friendly serviceâŠ
Very efficient and friendly service from technician.
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Clare,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Easy to arrange visit which thenâŠ
Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability.
Check went off smoothly.
Engineer took off shoes without needing asking.
Engineer pleasant with some friendly chat and system use advise.
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Scottie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chris was ever so patient and despiteâŠ
Chris was ever so patient and despite having shown me how to remove the key previously, I had the key stuck again and he never made me feel bad but patiently just explained it to me again and checked that I knew the procedures before departing. He's been so patient with all my questions, its been so appreciated!
2026幎7æ1æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear about your positive experience with our engineer, Chris. Your recommendation means a lot to us. Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Really fast response
Really fast response. Service report received day after servicing.
2026幎7æ2æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
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