Edward is a great credit to Chubb and the reason why Chubb are getting the new install at Howdens HWS east and also the Howdens Hull site. Nothing is ever too much and he’s always available for advise... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Neil S the CHUBB Technician made contact ahead of time to confirm arrival time. He was very professional and courteous, as he serviced the Alarm System. He explained that the battery was getting old.... もっと見る
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After being given various numbers to ring, going back and forth I finally spoke to two people who were extremely helpful. The first put me through to the second since then an engineer has rung me (wit... もっと見る
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Chubb are super efficient. They attend when due without my having to ask them and their representatives are all lovely and friendly. Rob is great to deal with and always follows up on promises. Wouldn... もっと見る
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企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Set a time and date
Set a time and date, turned up on time did the checks with minimal disruption, safe member was friendly & warned everyone before the alarm got tested.
2026年8月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Engineer always makes the experience…
Engineer always makes the experience excellent. Great service and always respectful.
2026年8月11日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Most efficient and prompt handling of…
Most efficient and prompt handling of my enquiry
2026年8月18日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Geoffrey White,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Anthony,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued customer,
We are delighted to hear such positive feedback for Lee! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Routine visit booked
Unlike my last attempt this call resulted in an engineer being allocated and booked. Handled professionally.
2026年8月18日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Vyvyan,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Good service
A moderate wait to be connected but then the appointment was made easily. The team member was friendly and helpful.
2026年8月18日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear John,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Quick response to request and engineer…
Quick response to request and engineer phoned back promptly.
2026年8月8日
Chubb Fire & Security UK からの回答
Dear Tom,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Good service as usual.
2026年8月6日
Chubb Fire & Security UK からの回答
Dear Vincent,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Disjointed and frustrating
Following a fire in we have committed to spending almost £100k in restoring or replacing our fire and security systems.
Structural demarcation between functional teams and a lack of centralised project management has resulted in an uncoordinated and frustrating response.
2026年8月8日
Chubb Fire & Security UK からの回答
Dear David,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Darren Munn always solves any issues…
Darren Munn always solves any issues one of our best engineers coming to site.
2026年8月15日
Chubb Fire & Security UK からの回答
Dear Danny,
Thank you for your wonderful review for Darren! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Usual great service!
Polite, friendly and helpful service, AS USUAL, and Joe's visit was most welcome.
2026年8月6日
Chubb Fire & Security UK からの回答
Dear Michael,
Thank you for your wonderful review for Joe! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly & Helpful
Friendly, helpful and re-iterated each stage of the process for clarity.
2026年8月17日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Wes,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The Chubb Engineers
The Chubb Engineers were very profession, efficient and friendly. Had the issues sorted quickly and tested the whole system. Great service.
2026年8月15日
Chubb Fire & Security UK からの回答
Dear Andy,
We appreciate your kind words! It's great to hear that our engineer was able to assist you and resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your 5* response. We strive to provide an excellent experience for all of our customers and all feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
first class service
Dale the Engineer is a total credit to Chubb , polite , on time nothing was a problem , total pleasure to deal with . first Class service
2026年8月15日
Chubb Fire & Security UK からの回答
Dear Mark,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Liam,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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