Carwow Leasey レビュー 

Ordered a BYD through Carwow Leasey with a straightforward ask: delivery close to a fixed date I gave them at the point of sale. That date is looming with no confirmed delivery date.

Communication has been well-intentioned but scattered. At one point I was told "I totally forgot about you" regarding a promised follow-up — which I appreciated the honesty of, but it doesn't inspire confidence. I've also had messages relaying that a manager "agreed with" what I'd already been told, rather than that manager actually speaking with me directly, which felt like an odd way to reassure a customer. The current explanation is that the delay sits with the manufacturer, which may well be true, but after several rounds of updates I'm still no clearer on an actual date.

I have just had a call with a manager called Charlie who has told me the team have done everything right their end, everything was handled as it should be and I should wait to call judgement until the car is on my drive. That was an "interesting" call to say the least.

To be fair, it has been confirmed I'd get a full refund with no penalty if I chose to cancel — no complaints there. This review reflects where things stand right now; I'll update it if the situation is resolved properly.

Ellie was friendly, responsive, and kept me updated every step of the way. Everything went smoothly, and she made the experience hassle-free. Thanks for all your help!

A fantastic experience from start to finish. Max was brilliant throughout the whole process- he made everything so easy, kept me updated every step of the way, and found me exactly the car I wanted. Nothing was too much trouble, and he was always happy to answer any questions I had. I couldn’t be happier with my new SEAT Ibiza. I’d definitely recommend Carwow Leasey, especially if you get Max looking after you!

Tyler was great. He was responsive, patient and helpful. Best experience I’ve had leasing.

I was very cautious about arranging a new car “online”. Enter Simon from Carwow and he helped me at every step. He was very knowledgeable and talked me through each step and explained all my queries and questions. Simon wasn’t pushy and let me make my own decisions while guiding me through the process. I would thoroughly recommend Simon to anyone thinking of getting a new car, he secured me the exact car I wanted at a price that is excellent and I’m now enjoying my new vehicle. Great service, thanks again Simon.

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got the same car , exact specifications offered by the dealership , but half the deposit required and much lower monthly payments . We are so thrilled with our new car and Car Wow made it so easy .

I would give more than 5 stars if I could Calum who I dealt with was amazing really looked after me I had to cancel after breaking my leg but I will be back when I can due to Calum.

It was easy to get sorted. Uwais went above and beyond in making sure I got the best deal. I will be using this service again in the future!

Simon Butler was brilliant, from the first contact to securing the vehicle he was very responsive, helpful in providing options and guiding me through the process. Really simple to deal with! All in all from first enquiring to deal completed in under 4 hours ! Thanks !

Really helpful and great value. Owais was really good, thanks!

Everything from start to finish was easy. Other dealerships would take forever to get back to me. I would get a quick response via phone and email. Everything was explained and was given plenty of options while I was looking for my new car. Highley recommended

Very straightforward, helpful and clear advice all the way , easy process with regular accurate updates on likely delivery date given every two weeks

I've dealt with Jamie Lowe on several occasions now, and he has always been professional, knowledgeable, and incredibly helpful. He responds to my enquiries promptly, takes the time to understand exactly what I'm looking for and consistently finds the best deal to suit my needs.

I honestly can't imagine using anyone else for my car leasing. The service has been outstanding every time, and I'm extremely happy with my experience. Thanks Jamie!

Had a fantastic experience from start to finish with Jamie Lowe. He made it simple from the initial enquiry and quote to completion and delivery of the vehicle.
As I was urgently needing a car Jamie ensured that all paperwork was sent through signed and dotted and had car delivered just over a week from the beginning. Can’t praise Jamie and the company enough. Totally professional, explained everything that I needed to know and pulled out all the stops to get everything over the line sooner than normal. Love the car and would most certainly recommend Carwow to anyone looking to lease the car they want. Nothing too much trouble for them. Excelled all my expectations.
Thanks Jamie for all you did.

Callum has been helpful all the way through the deal. And got the car out as quick as he could

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined.
Especially Simon Butler, who held our hand and put us right on the process of buying through a business.
He ensured success and stayed in touch every couple of days, to let us know of progress or errors.
I cannot recommend Carwow Leasey enough, if you want to lease a top of the range vehicle

Very easy process. Uwais was very professional throughout. Highly recommend him!

I had a great experience leasing my car through Carwow. Uwais who assisted me was professional, knowledgeable, and incredibly helpful throughout the entire process. They kept me informed every step of the way, answered all of my questions promptly, and made the whole experience smooth and stress-free. I really appreciated their excellent customer service and would happily recommend them to anyone looking to lease a car from here.

Helpful and knowledgeable all the way through the process, nice people to deal with.

Although we weren’t able to come to an agreement on a car, I found Calum to be knowledgable, helpful and easy to speak to. It didn’t feel transactional and I never felt like I was being sold to but rather speaking to someone who was looking to understand my requirements with a view to helping me find a solution moving forward.