Ich kann jedem nur raten, die Finger von diesem Online-Shop zu lassen. Ich habe dort eine HandyhÃŒlle bestellt (am 28.08.25), leider passte sie nicht, das lag allerdings an mir. Die HÃŒlle sollte in wen... ãã£ãšèŠã
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Die Lieferzeit hat ÃŒber zwei Monate gedauert. Der Kundenservice lÀsst sich teilweise Wochen Zeit um zu antworten. Die Bitte nach einem Preisnachlass wurde stets ignoriert. Die HÃŒlle an sich sieht gu... ãã£ãšèŠã
Well I've read a lot of the reviews, but frankly was amazed there were so many 1* ratings. I received my case after about 2 weeks, a very good time frame considering it was customised. But the qua... ãã£ãšèŠã
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Nice case, fair selection of themes, colors and patterns. Delivery service was relatively fast. No problems at checkout. Reason for only four stars is the customizing process for the cases was a bit d... ãã£ãšèŠã
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We at caseable produce your order just for you on demand. You can select one of our thousand designs or create your own design for your mobile device accessory.
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2.9
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ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
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I didnât send my own picture becauseâŠ
I didnât send my own picture because they said it may be upside down. Yet both case we received for ours from them if their pictures are both upside down. But it is a cover I guess
2023幎1æ11æ¥
caseable ããã®åç
Hi!
thanks for getting back to us! I am very sorry that you are not satisfied with the case. the camera hole needs to be aligned with the case, thatÂŽs the correct orientation of it.I am sorry thatÂŽs just how these cases get produced and sent because of the horizontal camera view, and meetings, movies...Your device is meant to be used mainly in horizontal / landscape format. Our smart case has a tri-fold stand design which prevents your tablet from falling down when watching a movie or making video calls. This function can only be used when the camera of the device is on the bottom of the case. We understand that you are used to other cases where the camera is on the upper side however our cases were designed to allow you to use all available functions.
DonÂŽt hesitate to contact me again if you will have any questions or issues.Thank you so much, we wish you a wonderful day. ð·
caseable ããã®åç
Hi dear James,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
My caseable did not fit my Kindle
My caseable did not fit my Kindle
I sent an email and was told I'd be contacted in the near future and no one has never reached out. Terrible Customer Service.
2022幎12æ26æ¥
caseable ããã®åç
Hi dear Billie,
Thank you for taking the time to provide your feedback.
We are very sorry that you have had a bad experience with us and that you are not satisfied with your product.
So that we can check your complaint, please send us a picture of your product and the order number to my email address: support.backoffice@caseable.com
After receiving the picture, we will check your order and contact you by email.
Thank you for your cooperation.
Please take care of yourself and stay healthy!
First screen protector came shattered
First screen protector came shattered. It's replacement came in worse shape then the first. Finally the third came in 1 piece, took almost 1 month. And the case I ordered was in no way as well made as my first 1 for a different Kindle.
2022幎11æ1æ¥
caseable ããã®åç
Hello dear Deb,
Thank you for your review on Trustpilot and for taking the time to share your review with us.
I am very sorry to hear that your first screen protectors arrived defective and that you are not satisfied with the quality of your case.
Feel free to send me pictures of your case to support.backoffice@caseable.com and your order number so I can take another look at your error and, in the best case scenario, send them a new case. :)
I look forward to your mail and wish you all the best.
Best regards, Ilai
Satisfied Customer
The artwork on the case is lovely and the case fits perfectly. It took a while to received the item but I think it's coming from outside the US.
2022幎12æ16æ¥
caseable ããã®åç
Hi dear Dana,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
I never received my delivery from thisâŠ
I never received my delivery from this company and there is no number to call for customer support. It took weeks to get it reshipped after the delivery could not be completed due to an incorrect address. My package was shipped twice again with incorrect address information and returned to the sender although the right address information was entered when ordering from the very first time. It seems almost like some kind of scam because this was a voucher from QVC and Iâve not been able to get any sort of compensation or refund for the case.
2023幎2æ24æ¥
caseable ããã®åç
Hello,
thank you very much for your openness.
I am very sorry that you never received your order and also the renewed attempts did not work, I will be happy to send you a new product with the correct address as soon as possible.
For matching your data, please send me your address to support.backoffice@caseable.com.
If you have any further questions, please feel free to PM me. :)
Best regards, Ilai
Received the tablet cover with anyâŠ
Received the tablet cover with any problems.About a week after that I received the screen protector cover. It arrived broken. So I text casable and they sent me another cover but it was also broken. I contacted casable again and have not received any information back. This was so long ago I don't even remember the date.
2022幎11æ10æ¥
caseable ããã®åç
Hello dear Frank,
Thank you for your review on Trustpilot and for taking the time to share your review with us.
I am very sorry to hear that your first Screenprotector arrived defective and that there were difficulties in communication afterwards. I will be happy to send you a new Screenprotector.
We will send you the new order number by e-mail. As soon as the new shipment has been handed over to our shipping service provider, you will receive the new tracking number by e-mail.
Please contact me as soon as the new delivery has arrived and everything is in order.
I look forward to your mail and wish you all the best.
Best regards, Ilai
Easy set up of the Fire HD 10
I received the Fire HD 10 as a Christmas gift from my kids. Not very tech saavvy so my daughter set it up for me. It included a voucher to order a free case which I ordered on my own. Very was very easy to order and arrived quickly (in one week). Arrived today just in time for a trip I'm taking..
2023幎2æ24æ¥
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caseable ããã®åç
Hello Margarita,
thank you very much for your feedback. We are very pleased to hear that you were able to place an order easily and that you are very satisfied. ð I wish you all the best and a good time.
Best regards, Michelle
Customer Service sucked
Customer Service was not able to assist with adding a picture to my case
QVC said how easy it was but it definitely was not easy.
2022幎12æ24æ¥
caseable ããã®åç
Hello dear Christie,
Thank you for your review on Trustpilot and for taking the time to share your review with us.
I am very sorry to hear that you had difficulties placing your order and were not helped as requested, so I must apologize again.Â
I would appreciate it if you could tell me in more detail where exactly there were problems so we can improve the ordering process.
Feel free to let me know your problem at support.backoffice@caseable.com. :)
I look forward to your mail and wish you all the best.
Best regards, Ilai
Easy to order
Easy to order, nice case. It seems like it opens backwards, though. I can get used to that.
2023幎2æ24æ¥
èªçºçãªã¬ãã¥ãŒ
caseable ããã®åç
Hi dear Kathy,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
I never received the case
I never received the case. I emailed several times. Also no one is available via phone calls
2022幎10æ20æ¥
caseable ããã®åç
Hi dear Carmen,
Thank you for your feedback on Trustpilot. I'm very sorry to hear that you still haven't received your case. I have looked at your order. Unfortunately, there was a system error at USPS when transferring your address data. The bug has been fixed at USPS.
I have just created a new order for you and sent the address data to USPS.
We will send you the new order number by email. As soon as the new delivery has been handed over to our shipping service provider, you will receive the new tracking number by email.
Please contact me as soon as the new delivery has arrived and if everything is ok.
I look forward to your feedback and wish you all the best.
Best regards, Ilai
caseable ããã®åç
Hi dear Denice,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Horrible experience waited over 3âŠ
Horrible experience waited over 3 months to receive this case. Customer service was non existent.
2022幎10æ10æ¥
caseable ããã®åç
Hello dear George,
Thank you for taking the time to give us feedback on your order. I would like to thank you for informing me that the delivery time was too long.
We'd love to include your tip for our next conversation with USPS.
I wish you a lot of joy with your new case and all the best.
Best regardsÂ
Lucy
Well worth the money! This tablet stand is comfortable toâŠ
This tablet stand is comfortable to hold and is very adjustable. I use it every day.
Also, I like the pocket to hold pens, etc.
2023幎2æ20æ¥
caseable ããã®åç
Hi dear Jane,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Order never received
I never received my initial order or the replacement that was sent. Received notification both times that it was out for delivery and then that same day that it had been routed back to the sender.
2023幎2æ1æ¥
caseable ããã®åç
Hello dear Lindsay,
Thank you very much for your feedback.
We are very sorry that your case did not arrive. This should not be the norm, so I apologize to you so much.Â
We take your feedback seriously and I have forwarded it to our customer support so that we can optimize the ordering process and fix any errors.
Feel free to write to me at support.backoffice@caseable.com so I can take another look at your error.
Thank you for being so honest and sharing your experience with us.
very pretty and durable
very pretty and durable, I really like it alot, I could have chosen my own picture/ idea, but they had enough to choose from
2023幎1æ23æ¥
caseable ããã®åç
Hi dear Shelly,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
2 screener savers
You reshipped the screen saver because the first one cracked.The second one would not stick in one corner no matter what. I do not remeber the dartes of return etc.
2022幎12æ22æ¥
caseable ããã®åç
Hello Beverley,
thank you very much for your feedback - we are very happy that you took the time to write to us.
I am very sorry to hear that you had an unpleasant experience with caseable.com and your screen protector arrived defective. This should not be the norm, so I apologize to you so much.Â
We take your feedback seriously and I have forwarded it to our production manager so we can streamline the ordering process and improve quality.
You are welcome to personally send me at support.backoffice@caseable.com your order number and your exact facts so that I can accurately process your complaint.
Again, thank you for being so honest and sharing your experience with us.
The case would not snap on my phone
The case would not snap on my phone. Thought my phone would pop out at anytime
2023幎2æ22æ¥
caseable ããã®åç
Hello Elizabeth,
thank you very much for your feedback - we are very happy that you took the time to write to us.
I'm very sorry to hear that you had an unpleasant experience with caseable.com and your case didn't fit. This should not be the norm, so I apologize to you so much.Â
We take your feedback seriously and I have forwarded it to our production manager so we can streamline the ordering process and improve quality.
Feel free to send me at support.backoffice@caseable.com your order number, a picture of your case, and your exact facts so we can accurately process your complaint.
Again, thank you for being so honest and sharing your experience with us.
I love my case yâall did an awesome jobâŠ
I love my case yâall did an awesome job thanks
2022幎12æ15æ¥
caseable ããã®åç
Hi dear Lakshmi,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
caseable ããã®åç
Hi dear Maurice,
Thank you for your nice feedback on Trustpilot. â¥ð
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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