Castrads レビュー 2,189

Helpful and efficient from start to finish. Great installation job too

Good service but I didn’t expect the radiators to fail. However service from Castrads was good

Helpful, and high quality

Castrads is a truely professional company from initial on line ordering to the follow up confirmation and the follow up telephone calls in relation to delivery. Wonderful service.

The radiators themselves are beautiful - very well made with excellent attention to detail. Many thanks to the whole team.

Nathan at Castrads was an absolute gem, he was knowledgeable, helpful and super professional. At an on site visit he took the time to talk us through our many options, helping us work out what was best for the space, and never put us under pressure - a level of customer service that is rare indeed these days.
The first of 3 radiators is now installed and we are delighted with it - it looks stunning! So glad we pushed the boat out and went with a product, and company, that spoke to us: as my grandma used to say, "You never regret an extravagance". Thanks Nathan!

Incredibly strong customer service ethos at this company- excellent products also!!

Top quality. Beautifully made radiators.

Beautiful radiator and accessories!
Castrads customer service team went above and beyond to help us out when our wall stays were cut too short, the team were very kind and responded really quickly. The delivery driver was fab too, he helped me carry the radiator in so it didn’t block out alleyway.
Excellent service and excellent radiator!

The quality of the brush is amazing and it works so well removing all the built up dust from years of not being able to clean my radiator's properly. This is exactly what I needed. Thank you sharing such a wonderful product for those of us living in older homes with radiators!!!

Brilliant service from home visit to choose radiators, checking size and number required to recommending company to install and also remove old radiators
All worked smoothly, would highly recommend
They also offer a refurb option, but that was not appropriate for our old knock offs

The service from Castrads exceeded my expectations. I had a problem with the website and thought my original order hadn’t completed so I did it again and ended up creating 2 orders. The sales team spotted it and called me to confirm. Goods arrived on time carefully packaged. I would recommend this supplier to friends and family.

Really lovely radiator. Great service. Kept us well informed throughout on delivery date.

Very clear advice as to what I needed. Sent out quickly and packaged to high standard.

My radiators look absolutely fabulous,
We got great service and lots of information from the staff before we actually purchased them.
I will be recommending you to all my friends.

From first meeting with Nathan to final installation with Matt and Tom, a first class service. Great communication and quality product. Very happy customers!!

The customer support was excellent throughout the ordering process, with Nicola Marshall and Jo Egerton looking at photos and measurements to help me pick the right radiator size. Delivery was great, although nothing prepares you for how heavy these things are - dragging these upstairs is tough. But now it's installed, I'm dead chuffed, and it'll outlive me, and last for generations. Well worth it.

The customer service is assured, knowledgeable and professional.

Excellent advice, great product and good customer aftercare from the Fulham showroom.