Castrads レビュー 2,182

Madison my contact at CASTRADS has always provided responsive customer service. True customer service not salesmanship which is becoming less common in today’s business environment. I give her and CASTRADS my endorsement for anyone looking for custom cast iron radiators.

Bella was super helpful and happy to change our order with last minute changes to suit our room colour.

5 star from ordering through to delivery

Great service and great radiators

Great communication and always very pleasant. Great products.

I received my brochure regarding the radiators promptly. Very informative but would have liked price ranges involved. As part of my cottage renovation I am looking at radiators that accomodate a heat pump. Castrads is high on my wishlist when heating installed.

Very friendly and prompt service.
Also excellent communication. Thank you.

delivered on schedule and kept fully informed throughout

Excellent service. Great advice. Superb product and made in the UK. Fast delivery.

consistently fantastic, Emily is an amazing resource.

I knew what I wanted, so it was more the information I got regarding manufacture/ delivery of radiator which was very good. They were able to deliver when I was ready and the packaging was excellent.

Beautiful product, easy to install.
Everyone in the company is lovely to interact with from the sales team to the delivery team. All polite , helpful and a credit to Castrads.

The taps I received very cool looking I managed to fit the taps thay look amazing on . I have 9cast iron radiators .I will get 9 early on in this summer thanks again 👍

Ordered the finish samples - really helpful to see what the metal looks like. Great that we can return the samples for reuse and will get the money back when we order the radiators ( every little helps right 😆)

First of all, I love love love love love the Radiators! Very helpful and expedient in getting me the little extra part that I needed… Thank you so so so very much! I highly recommend Castrads!👍🏼👍🏼 they get two thumbs up from me

Hi, I love the product. Genuinely premium. I would like more info on estimated completion of order when ordering. No timelines or estimates are quoted. I now have a due date over month away, which is ok. I guess it’s hard to map production schedules to website estimates, but ideally would provide estimate and when customers try and hold to that date, explain to them what the word estimate means

Brochure was so great! Arrived so quick too.

Really happy with the help I have received and really fast delivery of the brochure.

Madison, my sales consultant, was fantastic. She carefully explained to me the various choices and PATIENTLY answered my thousand questions! Working up 8 different options, we walked through the pros & cons before finally settling on our choice. The quality of the product and the outstanding customer service is why I will be back and recommend to others.