Century Supplements レビュー 

249
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have purchased products for several years from century supplements and they have always been of good grade and at an affordable price. Recently to my amazement the HCL nasal decongestant had drastical... もっと見る

5つ星のうち1の評価

Still waiting my order after 20 days. Be careful it’s a kind of scam because they will say it’s a long time 60 days delivery period to get your order, AFTER you ordered. Nothing about it on the websit... もっと見る

5つ星のうち5の評価

The delivery to Ireland was extremely quick and their customer service get back to you quickly aswell. Not sure if ordered the right product as its not having any affect, so have emailed them to ask t... もっと見る

5つ星のうち1の評価

Used this company for over a decade but not only had my latest order more than doubled in price but after 2 months it still never arrived. Usually it would arrive within day. They are blaming shippi... もっと見る

企業が回答しました

企業情報

  1. フィットネスと栄養のサービス
  2. ・
  3. ダイエット支援サービス
  4. 健康・美容製品店

当該企業による記述

Buy weight loss, sports, performance diet pills and health supplements and other vitamins at Centurysupplements.com


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3.1

まあまあ

TrustScore 5段階評価の3

249件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 75%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(249)

過去12か月のレビュー数: 16件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

good and reliable service

always good and reliable service, had some issues when the post strikes were on, but the company were very quick to resolve this and to offer a refund or replacement, so they could not have dealt with the issue any better

2025年1月7日
Century Supplements ロゴ

Century Supplements からの回答

Hi Rebecca,
Thank you for the kind feedback and understand feedback, we really do appreciate it :)
Sorry again for the delay and any inconvenience that was caused when the postal strike was in play.
Have a great evening.
All the best,
Century Supplements

5つ星のうち5の評価

Good delivery and packaging

Good delivery and packaging. Good customer service. No issues.

2025年1月6日
Century Supplements ロゴ

Century Supplements からの回答

Hi Adrian,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements

5つ星のうち5の評価

Order arrived

The original order didn’tarrive. I contacted them and they re-shipped the order which has now arrived. Very helpful and prompt with their replies. All in all 👌

2025年1月1日
Century Supplements ロゴ

Century Supplements からの回答

Hi Chris,
Thank you very much for the kind and understanding feedback.
Sorry for the delay in you receiving the order. Happy to hear it's now been received.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements

5つ星のうち1の評価

Don’t bother if ordering to the uk

Don’t bother if ordering to the uk
At first the service was brilliant arrived quickly
But soon stopped ordered didn’t arrive
Then would ask for a update for them to resend and miraculously would turn up the next day
Then nothing no orders and no refund
Don’t bother

2025年1月1日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hi Dan,

We're very sorry that your order hasn't yet arrived with you.

We always kindly ask that you contact us via e-mail to give us the opportunity to resolve any issues you might have.

Routing errors can occur that are outside our control once deliveries leave our warehouse.

Please send us an email that includes your order number to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.

We can then contact you directly to get the issues resolved.


Sorry again for any inconvenience.

All best,
Century Supplements

5つ星のうち1の評価

Nearly a month and still no products

Nearly a month and still no products, shame that such a past reputable company is now terrible! DONT WASTE YOUR MONEY

2025年1月10日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hi Dan,

We're very sorry that your order hasn't yet arrived with you.

We always kindly ask that you contact us via e-mail to give us the opportunity to resolve any issues you might have.

Routing errors can occur that are outside our control once deliveries leave our warehouse.

Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.

We can then contact you directly to get the issues resolved.


Sorry again for any inconvenience.

All best,
Century Supplements

5つ星のうち5の評価

Excellent customer services

I've been using this company for over 10 years and I feel confident that I will always receive my products and an excellent customer service.

2024年12月6日
Century Supplements ロゴ

Century Supplements からの回答

Hello,
Thank you very much for the kind feedback and being a loyal customer.
We really appreciate it.
Have a wonderful evening.
All the best,
Century Supplements

5つ星のうち4の評価

Reliable, varied options for weight loss

I have used this site for years and find them reliable to deliver. Site easy to use. Payment method much improved since new website launch.

2024年12月30日
Century Supplements ロゴ

Century Supplements からの回答

Hi Debbie,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements

5つ星のうち5の評価

My orders always turn up in good time

My orders always turn up in good time. There is good communication when it is required. I got a bit concerned recently when an order was very overdue. There was a postal strike! Not Century's fault. My order turned up when the strike was over. I will continue to use Century Supplements in the future.

2024年11月20日
Century Supplements ロゴ

Century Supplements からの回答

Hi Dean,
Thank you very much for the kind and understanding feedback.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements

5つ星のうち5の評価

Very good company

Very good company, I'm very satisfaction

2024年11月20日
Century Supplements ロゴ

Century Supplements からの回答

Hi Martino,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements

5つ星のうち5の評価

I had a query as the product was not…

I had a query as the product was not delivered within timescale. I had a precise explanation and received my order.

2024年11月18日
Century Supplements ロゴ

Century Supplements からの回答

Hi Kathryn,
Thank you very much for the kind feedback and understanding, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements

5つ星のうち1の評価

Absolutely dreadful service

Absolutely dreadful service ! I have placed my order at beginning of December and now it’s past mid January. Contacted them and was told I had to wait till Feb - contacted them again 2 days ago and they ignored me I’m furious! I have no products and don’t believe they have been sent as nothing takes this long and I’m out of pocket by £103. I want a refund and feel now I will have to escalate this by reporting this situation to the bank !
Update to other buyers: I was asked by century to tell them the order number so they would refund me but after messaging three times with this information they have refunded me only the £45.98 for order #1021818.
They did not refund order order #1022489 for £102.96 which is still outstanding!
This continues to be beyond dreadful service and shocking way to treat customers.
I have only received one refund !!!!

2025年1月16日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hello Emma,
Thank you for your feedback.
In your e-mail to us you advised that you were missing 6 units over 2 orders totaling £103, As those units are from two different orders we had to issue two separate refunds one for £45.98 & one for £57.02 back to the card you used to pay for the orders as requested.
Refunds can take 2-3 working days to show on your bank statement.
All best,
Century Supplements

5つ星のうち1の評価

I have used century supplements for 15…

I have used century supplements for 15 years and has always been reliable. However October 2024 I ordered some supplements and 6 weeks on no delivery. I contacted century supplements at the end of November 2024 via email and they sent me an email to say they had resent my order and asked me to confirm my address.
It's now January 16th 2025 and I still have not received my order

2024年11月16日
Century Supplements ロゴ

Century Supplements からの回答

Hello Maria,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements

5つ星のうち5の評価

Always good customer service aways…

Always good customer service aways ready to help thank you century

2024年11月15日
Century Supplements ロゴ

Century Supplements からの回答

Hi Edward,
Thank you very much for the kind feedback, we really do appreciate it :)
Have a great day.
All the best,
Century Supplements

5つ星のうち5の評価

Keeping in the loop about the postal…

Keeping in the loop about the postal strike. Then fast tracked Y order 48 hrs.

2024年11月14日
Century Supplements ロゴ

Century Supplements からの回答

Hi Lyn,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements

5つ星のうち4の評価

Ordered two months ago - FIXED

There was a slight hiccup with a delivery taking months and, honestly, had a pretty bad experience at first, and werent planning on buying from them again. But after I contacted them again they amended the issue very very quickly and were very helpful. I can recommend them, but be aware there are sometimes some logistical issues. Product is exactly what i asked for, and for a reasonable price.

2024年12月9日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hello Jakub,
Thank you for your feedback.
We're sorry your shipment did not arrive as expected. Routing errors can occur that are outside our control once deliveries leave our warehouse. Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.

We can then contact you directly to get the issues resolved.
All best,
Century Supplements

5つ星のうち1の評価

Diabolical - avoid

This is now the second time I have ordered products for delivery in the UK. Both times nothing was delivered and customer service has been less than helpful blaming the delivery service and giving me zero refund. I would not bother using them unless you are happy burning your cash!

2024年12月6日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hello Mike,

Thank you for your feedback.

We're sorry to hear your shipment has not yet arrive with you.

After searching our messaging system with the e-mail on your account i only see one e-mail from today December 6th from you advising that the order is missing, If you used an alternative e-mail to the one on your order to contact us could you please let me know.

If not could you send me a screenshots of the other messages you sent so that i can have our tech team look into why we don't see/ have them.

We would like to get any e-mail issues resolved right away.

Can you provide the second order id that is missing also, I can then look into this right away for you and get things resolved.

All best,
Century Supplements

5つ星のうち1の評価

They let you purchase items that they…

They let you purchase items that they don’t have in stock. 3 out of 3 orders not delivered. I asked them directly if there is a supply issue and they ignored me twice. Don’t order from here, you’ll have to wait a month for a refund every time your order doesn’t show (which will be EVERY order).

Edit:
I have now been contacted by them asking me if they could offer me something to remove this review, which I said I will only do if I receive the products I ordered. They then sent a blunt response like a stroppy teenager because I won’t accept a bribe (which would go “missing” in the post). Now that they cant sell their most popular product, they have resorted to theft and it’s so disappointing.

2024年12月2日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hello Rachel,
Thank you for your feedback, I see you have updated it but not included the information we requested to help you further. I need a full name, order ids or the e-mail address used to place the orders.
Again we're sorry your shipments have not yet arrive with you.
Can you please provide your order ids & e-mail address used to place the orders.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements

5つ星のうち1の評価

Order never arrived.

Order never arrived.
Order 1022077

Apparently had been resent. Still awaiting.
"Customer service" rep was very reluctant to send anything (product or refund) until I changed my review.

Review will change once product arrives.

2024年11月3日
Century Supplements ロゴ

Century Supplements からの回答

Hello Amelia,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements

5つ星のうち5の評価

Been buying from century for years

Been buying from century for years. Good products and competitive prices.

2024年10月31日
Century Supplements ロゴ

Century Supplements からの回答

Hi Lynne,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great weekend.
All the best,
Century Supplements

5つ星のうち1の評価

NO ORDER NO MONEY BACK

I PAID FOR MORE THAN ONE ORDER AND NOTHING ARRIVED ,NO MONEY BACK AND THEY ARE JUST A SORT OF THIEVES. Two orders of 2023 and last on october 2024 So 3 orders paid and the same answer P:wait until....and then contact us....and always the same story ended with the charging card and no delivery What...add? Nothing good

2024年10月1日
自発的なレビュー
Century Supplements ロゴ

Century Supplements からの回答

Hello Lo,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements

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