Chancellors - Basingstoke レビュー 

191
TrustScore 5段階評価の4

4.2

22-24 Winchester Street, RG21 7DY Basingstoke, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I sold my house and chose Chancellors who were excellent, predominantly led by Aimee who was absolutely outstanding. She went above and beyond in her services where every request was met with a willi... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to sp... もっと見る

企業が回答しました

5つ星のうち5の評価

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been r... もっと見る

企業が回答しました

5つ星のうち5の評価

Ana was is absolute gem. Her customer service is second to none, and she truly cares about her clients. She helped us sell our flat by tirelessly finding potential buyers and booking viewings. She is... もっと見る

企業が回答しました


企業情報

  1. 不動産業

当該企業による記述

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

当該企業による記述

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

連絡先

  • 22-24 Winchester Street, RG21 7DY, Basingstoke, England, 英国

  • 01256 643700

4.2

ほぼ満足

TrustScore 5段階評価の4

191件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(191)

過去12か月のレビュー数: 1,727

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent experience

As well as being impressed with the property, Nyah was very helpful in answering our questions. We didn’t feel rushed as we looked around the property. So we left feeling very positive

2023年4月12日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mimi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

I was satisfied with taking time out…

I was satisfied with taking time out to viewing the property today and the kindness shown by the staff.
Thanks

2023年4月11日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Olorode, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Letting

Kind and informative. Very helpful and polite through the process and very quick responses. Ella Hunt did everything very quickly.

2023年4月5日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち4の評価

He arrived on time was very personable…

He arrived on time was very personable and answered any questions we were unsure of.

2023年3月29日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mr Nicholls, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Best estate agents, with tenant care at their hearts.

Could not recommend chancellors enough! Helped with our move in and move out super quickly. Had some problems with our landlords and chancellors were always on our side and supported us 100% all the way through. A huge huge thank you to Phil Hawkins at the Basingstoke branch who went above and beyond every single time to help rectify any problems. Genuinely would have been completely lost without Phil so thank you for putting us first as tenants and taking care of my family and I every step of our move.

2023年3月21日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Miss Williams, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Nyah from chancellors was amazing and…

Nyah from chancellors was amazing and totally professional. Really helped with my purchase. I would be pleased to recommend her. Also ture to her word on a matters what was big to me. Thanks Nyah.

Mr c cass.

2023年3月27日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mr cass, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

How to sell a challenging property

I met Fraser at a property which needed considerable work and I was pleasantly surprised and impressed with the information he was able to provide but more importantly if he was unsure of the answer he was honest and advised that he would find out the answers and come back to me.

I have dealt with many property agents over the years and Fraser impressed me with his honest attitude. He also listened to the conversation between myself and my friend and was proactive in offering to find the information we were discussing.

I’d say you have an extremely good salesman in the making there. No “flannel” and a really great attitude and demeanour.

2023年3月24日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Jane, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Agent was very knowledgeable

Agent was very approachable and knowledgeable, was able to answer all questions or find answers for me swiftly.

2023年3月15日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Ashton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

I had a wonderful experience

I had very good experience with Chancellors and I was not sure of getting a place so soon. But the staff was very helpful and understanding. I would highly recommend Chancellors.

2023年3月13日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mr Iqbal, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち1の評価

Poor, incompetent service

These estate agents give poor servce and are incompetent - do not use them - ever.

2023年3月9日
自発的なレビュー
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Hi Norman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5つ星のうち5の評価

Jasmine’s great!

Jasmine was always on hand and easy to communicate with when we needed her assistance.

2023年2月28日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Thomas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち4の評価

Ruby Irving was an excellent contact.

Ruby Irving was an excellent contact.
She kept us up to date during extreme times.

2023年2月27日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mrs Roberts, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Ella has been very helpful from the…

Ella has been very helpful from the start of the process to the viewing stage so far. She was very friendly and approachable at the viewing and made it a less stressful experience. Communication so far has been great. Thank you very much. I would recommend Chancellors.

2023年2月1日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Miss Williams, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Ella has been lovely and ready to…

Ella has been lovely and ready to answer my questions. If noone answered I got a call back first thing. Lovely communication.

2023年1月28日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Sophia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Ella was lovely and very easy to get…

Ella was lovely and very easy to get along with and made viewing the property a great experience. She was very professional and made me aware of any problems with the property which had already been raised to the landlord to get sorted. She managed to move things around to get me a viewing when it suited me best. Made the whole process a lot easier

2023年1月28日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mr Jones, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Excellent personnel and service

We chose to use Chancellors for the sale of our property because of their professional approach and broad marketing approach. We've also found them to be efficient and friendly in all our dealings with them to date. Georgina Rayner has been our main point of contact at the Basingstoke office and has conducted viewings, supplied useful feedback, and advised us on a marketing adjustment that quickly brought an increase in viewings appointments and a quick sale to well qualified buyers. Communication has been good throughout. The sales progression service is also proving very valuable as we move towards exchange of contracts with a full view of the status of proceedings.
I'd be very happy to recommend Chancellors Basingstoke branch, Georgina in particular, and the sales progression service.

2023年1月28日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review LMW, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Excellent service

Had a few issues with important ,everyday living appliances suddenly not working ( the shower and oven),these issues have been professionally dealt with, they have been excellent,keeping me up to speed with repair and replacement especially appreciated over the Christmas period.
The regular ,clear and polite,communication has helped enormously knowing someone cared and was getting the problems solved.
Very much appreciated,

2023年1月12日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Sarah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Georgina from sales-excellent services

Georgina from sales provided me with excellent customer service. She goes above and beyond and had really advised and communicated well with regards to next steps and measures needed to be taken to sell my house.

2023年1月12日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mrs Lota, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Chancellors House Purchase. Georgina's personality ensured we were…

Georgina's courteous nature, personality and professionalism, ensured we were dealing with a very honest and professional company.

2023年1月7日
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Thank you for leaving us this great review Mr Whitfield, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち1の評価

Very poor and a complete let down

I had a dreadful experience with the Basingstoke branch of Chancellors. I was suckered in by a wide-boy salesperson making me think maybe they're the right type to sell a property in the current market. I was wrong, they were useless. So useless in fact that they're no longer with the firm. They were gracious in apologising but that doesn't make up for the damage done. In addition to this, their practice of managing offers from a central office is awful. I'll never bother with a national chain of agents again.

2022年12月1日
自発的なレビュー
Chancellors - Basingstoke ロゴ

Chancellors - Basingstoke からの回答

Hi Sundaycyclist, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報