Chef and Brewer Collection レビュー 

121
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TrustScore 5段階評価の3

3.0

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5つ星のうち5の評価

The Bear Inn Berkswell Had a lovely 30th birthday lunch on Saturday 12th September for my daughter. This is a lovely historic country pub with lots of character. The staff were very welcoming and f... もっと見る

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5つ星のうち1の評価

The Ferry Inn. Wilford. Nottingham. We booked a table for 6 adults and 2 children. From the outset the waitress treated us like we were an inconvenience. Service was painfully slow, resulting in us... もっと見る

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5つ星のうち5の評価

Had a meal at The Boathouse in Peterborough with a friend. Good points - we both enjoyed our food, and I paid £ 15.25 for a creamy butternut curry with rice, followed by 3 scoops of ice cream, which... もっと見る

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5つ星のうち1の評価

Collected take away Cod & Chips & Mushy peas. Cost was £17.00. Cod was more batter than Fish- chips cooked from frozen- not prepared from fresh potatoes as one would expect for price charged. Descript... もっと見る

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企業情報

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当該企業による記述

Traditional countryside pubs, full of charm and character, where the welcome’s warm and pints perfectly poured. Whether you’re joining us for a rewarding mid-week lunch, settling in for the evening with a seasonal pub classic or joining us for a Sunday Roast, a tradition we cherish, always made with care and served with pride. Whatever your reason, we’re here, ready to embrace all who drop by.


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3.0

まあまあ

TrustScore 5段階評価の3

121件のレビュー

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3.0

すべてのレビュー

(121)

過去12か月のレビュー数: 47件

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5つ星のうち5の評価

Jules was great

Fantastic service by Jules today at Greyhound Northampton

2024年9月1日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hearing of the fantastic service received during your visit has brought music to our ears, Victoria! We can't wait to pass your feedback onto, Jules.

5つ星のうち1の評価

Very poor treatment of customers being…

Very poor treatment of customers being moved from table to table as others needs to sit down too when pub is half empty making
Me feel like second category person no hospitality poor communication very poor

2024年7月13日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi there, thanks for reaching out, we're sorry to hear that you were left disappointed by your recent experience and we'd like to discuss the matter with you further. With this in mind, please would you mind providing full details to our Guest Relations team via email here: grsocialmedia@greeneking.co.uk. Many Thanks.

5つ星のうち3の評価

Customer service review your customer service

Nice hot Sunday decided to go for a drink to our previous favourite place , decided to have a meal , ordered our drinks , few minutes passed chose the items on the menu proceeded to order , staff just non engaging Indifferent expression and non friendly stood there a while staff kept passing no one stop to explain that someone will take our order asked one of the staff he avoided eye contact so didn’t need to talk to me eventually food ordered the food , when food arrived it looked ok but chicken breast and strips and sea bass , chicken was dry no gravy was given apart from three four drops on the plate, asked for some sauce, but overall found the place to be dry bit unfriendly , customer service needs to reviewed and put rights , would like to go back but have some pleasant people around to make one feel welcomed

2024年5月19日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi there, thanks so much for taking the time to share your experience with us, we're ever so sorry to hear that the food and service that you received during your time with us left you disappointed. We'd like to discuss the matter further with you to help us understand what went wrong on this occasion better. With this in mind, please may we request full details via email here: grsocialmedia@greeneking.co.uk. Many Thanks.

5つ星のうち5の評価

Not only is the Didsbury a very trendy…

Not only is the Didsbury a very trendy place to eat (which is why we sometimes eat there), on this occasion we were lucky enough to be served by Steven who was both professional and very engaging - he had a very relaxed and a genuinely warm personality - a credit to The Didsbury.

2024年4月30日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Thanks so much for the lovely review Paul, we're glad that you enjoy your visits to the Didsbury, we know that Steven and the rest of our amazing team there will be thrilled to hear such positive feedback and we'll be sure to share this with them, it'll really brighten up their day, thanks again!

5つ星のうち1の評価

Trading on the past good reputation for quality dining

Service was ok - no blame to the waitresses who were doing their best (we suspected without any proper training on any aspect of the role).
Starters were good enough .. that was it though ..
The quality of the meat was very poor especially the beef which was awful. We had been looking forward to that part especially - it was grim!
Our dog at home enjoyed it but she quite likes a bit of gristle, chunks of fat, badly carved and very chewy meat (occasionally). The veg was abysmal and gave no pleasure whatsoever.
We were VERY disappointed and surprised as the low standard of the food and preparation. It has dived - economies have been made and are being foisted on the trusting diner.
Most of the remainder on our plates went back - we would have complained but by that time we were dying to get out of the place.
Having started the meal and having struggled heroically with the meat our spirit was broken.
We are reasonable people and a decent tip was left as we always would - sweets/coffee? no ta!
We are not in the habit of delivering bad reviews but I feel I have a duty to entreat others to take a swerve or regret it!

2024年4月27日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi Frank, thanks for taking the time to review your experience, we're sorry to hear that you were left disappointed by the food that you received. We'd like to take a closer look into what went wrong on this occasion and with that in mind, please may we request that you provide full details via email here: grsocialmedia@greeneking.co.uk. Many Thanks.

5つ星のうち4の評価

Dogs

To many dogs around,plus noticed barstaff and waiter stroking dogs then carrying on touching glasses etc without washing hands this really put us off eating there so left.pity because such a lovely looking pub.

2024年4月17日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi Maria, we are disappointed to hear this feedback from your visit, it really isn't what we expect. Please can you send an email to grsocialmedia@greeneking.co.uk in order to have this investigated further? Thank you so much.

5つ星のうち1の評価

The Peacock, Owler Bar

Grumpy staff. Card payments only.
There are much more friendly places to eat locally, than this.

2023年9月10日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi Jon, thanks for sharing your experience with us, we're sorry to hear that it was a less than positive one. We'll review your feedback with the team directly and will ensure that your comments are used constructively to help us improve things however, should you wish to discuss the matter further, please contact us directly via email here: grsocialmedia@greeneking.co.uk. Many Thanks.

5つ星のうち5の評価

Visited today with my Wife &…

Visited today with my Wife & Daughter.Great atmosphere,pleasant & efficient service from our waiter Steven made for a very enjoyable meal.Delicious food at a fair price

2023年7月14日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi Alister, thank you very much for your fantastic feedback. We're delighted that we could provide such an efficient service to you and we will ensure your kind feedback is passed on to Steven, he'll be pleased to know that you enjoyed your meal with us. Please do pop back again in the future as we'd love to see you again.

5つ星のうち3の評価

Poor service and lack of items listed…

Poor service and lack of items listed on menu. This is my second visit and they were unable to serve food Within the hour and basics such rice with a curry were unavailable. They seem unable to adjust and and manage customer demand. Not recommended for food or service.

2023年6月23日
自発的なレビュー
5つ星のうち4の評価

Really nice pub in a seriously…

Really nice pub in a seriously beautiful place (the old village of Didsbury). Run by good people who care about the quality of food and service. Gluten free pies are a rare treat.

2023年4月8日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Thank you so much Richard, our wonderful team at The Didsbury will really appreciate the lovely feedback you've provided here and we very much look forward to sharing this with them, thanks again!

5つ星のうち5の評価

Pleasant lunch

We had a lovely lunch at the Didsbury, our waiter was friendly and efficient and the food was delicious.

2022年11月29日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

That's just the kind of feedback we love to hear, thank you! we're really pleased that you enjoyed delicious food and excellent service during your time with us and hope to welcome you again soon!

5つ星のうち2の評価

Himley House Chef and brewer

Himley House Chef and brewer.
A disappointing experience.
Had to wait over an hour for food. Ribeye steak was very tough. Poor quality meat or poor prep and cooking.
Would not recommend

2022年7月22日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

Hi Stephen, we're disappointed to hear about the delay in service and that you were unhappy with the food that you received. Please could you email our Guest Relations team with full details of your experience here: grsocialmedia@greeneking.co.uk so that they can investigate the matter for you. Many Thanks.

5つ星のうち5の評価

The Didsbury

I called in at The Didsbury for a quick drink with my daughter & ended up staying for food sat by the fire
What an amazing time we had
The team & the building is 5*
I highly recommend it to all my family & friends

2022年5月14日
自発的なレビュー
Chef and Brewer Collection ロゴ

Chef and Brewer Collection からの回答

This is so wonderful to see so thank you very much for mentioning the amazing time you had with us and we really appreciate the recommendations, we hope we have the pleasure of seeing you back again in the future. Many thanks.

5つ星のうち1の評価

AVOID!!! This review is for Chef and Brewer The Griffin Widnes

This review is for The Griffin Widnes
We arrived at 7.30 pm and we’re seated immediately. Good start and the ambiance of the restaurant was pleasing and the waitress pleasant and attentive. Chose our starters but our main choice (fillet steak) was disappointingly not available so we chose a second dish and dessert but the waitress then returned to the table to tell us that our second choice of main (lamb) was also unavailable. Even though there wasn’t really any other main on the menu that we wanted we compromised and made a third choice . The starter came which we both enjoyed but the main course of pie triple cooked chips and seasonal veg was awful, the pastry was so hard we could only scoop out the middle and the so call triple cooked chips were infact insipid frozen chips which weren’t even cooked properly, the presentation of the dish was very poor the vegetables just being piled over the chips, not in the least appealing. My wife’s plate when taken away was almost as full as it was when served and the waitress did comment and apologised profusely. Dessert was also a disaster three scoops of ice cream which came in a sundae glass completely melted and resembled cream.
As if all that wasn’t enough when we asked for and received the bill we had been over charged and it took over 20 minutes for this to be resolved
Needless to say we will never frequent the Griffin in Bold ever again we are not ones to make a fuss and cause embarrassment at a venue but we thought you ought to know.
What astounds us more than anything else is the fact that we regularly call at the Bottle and Glass in Rainford and the standard of the food there is always excellent and consistent as is the presentation something going wrong at The Griffin we just wasted our money.

2020年8月22日
自発的なレビュー
5つ星のうち1の評価

Air Balloon pen Birdlip

My Wife and I drove from Bristol to go to this pub, (The Air Balloon In/near Birdlip )as I had seen it in passing in Birdlip many times , on entering the pub it really looked promising and the staff were friendly and accommodating, we ordered Starters, Prawn cocktail I had and I must say I would not miss having it again, my wife’s starter was acceptable, Main coarse was Lamb and Sea Bass with Veg Rice, I’m surprised the Chef would send out food in that condition. It’s a Real pity as the pub seemed very busy and definitely has potential, but we will not return there , we left a Tip as the waitresses were not at fault .

2020年2月16日
自発的なレビュー

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