After posting a 1 star review about my disappointing experience with the quality of a recent purchase, I have been more than satisfied with Ruben’s swift response - as most companies would have igno... もっと見る
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Excellent service & communication from Ruben. Prompt shipping to South Africa, received my order in 5 days. Great product- Chibuntu are the best NATO watch straps, extremely comfortable to wear w... もっと見る
企業が回答しました
The bracelet I ordered arrived and looked fantastic, unfortunately the engraving had a word missing. I got in touch with Chibunto & they assured me it would be sorted. In less than a week the ne... もっと見る
企業が回答しました
Super easy and professional ordering was followed by an efficient shipment and very happy customer :-). The team sent my NATO strap straight away and I am enjoying it now in the summertime heat. It’... もっと見る
企業が回答しました
企業情報
当該企業による記述
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連絡先
Utrecht, オランダ
- hi@chibuntu.com
- www.chibuntu.com
4.6
優良
124件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful bracelets
Beautiful bracelets. Quality and fast shipping. Well done guys!!
2020年4月10日
自発的なレビュー
Chibuntu® からの回答
Hi Laurent,
Awesome review. Thank you!
Stay safe & healthy!
Ruben
Slow delivery -poor quality nothing…
Slow delivery -poor quality nothing like in the pictures 😪
2020年4月7日
自発的なレビュー
Chibuntu® からの回答
Hi Robert,
Sorry to hear we didn't meet your expectations.
We send you an email as we'll always solve it to your liking. And would love to hear your feedback so we can improve. Thanks!
Regards,
Ruben
4th of May update: We hope you appreciate the partial refund we gave. 🙏
Chibuntu® からの回答
Hi Martin,
Such a nice review! Stay safe!
Ruben
Chibuntu® からの回答
Thanks for your awesome review!
Delivery time too long....
2020年3月31日
自発的なレビュー
Chibuntu® からの回答
Hi Julian,
Sorry to hear it took too long. These days with the whole corona situation it sometimes takes longer.
The good news is that since last week we offer FedEx Express. This is an option for 1 to 2-day Worldwide delivery, even in these difficult times.
Hope you still love the product!
Regards,
Ruben
Chibuntu® からの回答
Hi Eric,
That's very cool to hear. Thank you!
Ruben
Quality products and fantastic service!
2020年3月28日
自発的なレビュー
Chibuntu® からの回答
Hi Mark,
So nice to read your review!
Stay safe & healthy!
Ruben
Good quality bracelets. Excellent service.
Good quality bracelets. Fast efficient service when my delivery disappeared. Ruben sorted it out with a replacement. He was in contact the whole time. I would use them again
2020年3月26日
自発的なレビュー
Chibuntu® からの回答
Hi Andreas,
Sorry to hear you experienced this. Can you send us a message and give us some more feedback on how we can improve our wear in your eyes? We're always looking to improve.
Regards,
Ruben
Chibuntu® からの回答
Thanks Brian for the review! Great to hear you like the products. Keep an eye on your inbox as we're launching some new wristwear over the next couple of weeks. Cheers, Ruben
Do yourself a favour.....
bought the Bond Cobra bracelet, absolutely delighted, A steal for the price, high quality, looks great. Super personal service.
Highly recommended.
2020年3月22日
自発的なレビュー
Chibuntu® からの回答
Thanks Nigel! Hahaha, a steal, awesome expression! 🙏
I’ve been looking for a strap to…
I’ve been looking for a strap to replace my rubber tag Hauer F1 watch strap. Look no further!
2020年3月20日
自発的なレビュー
Chibuntu® からの回答
Hi Nigel, that must be an amazing combination with the Tag F1. Don't hesitate to tag us on Instagram. ;-)
Chibuntu® からの回答
Hi Rob, thanks for your review! Super nice to hear we exceeded your expectations. 💪Have a great day! Ruben
Chibuntu® からの回答
Hoi Edwin! Denk voor je fijne review. Super om te horen! Groet, Ruben
Excellent customer service from Ruben
Excellent customer service from Ruben . Had a small issue. Ruben was brilliant , Got in touch with me and dealt with it swiftly. Very pleased
2020年3月12日
自発的なレビュー
Chibuntu® からの回答
Hi John, thanks for the nice words! Happy to have you in the tribe! 🙏Ruben
Chibuntu® からの回答
Thanks for your review!
It is indeed a bit rigid when it comes out of the package, it will become more flexible over time, but stay super strong & high quality because we produced them a bit more rigid.
You can do anything with our Nato Straps & Bracelets like surfing, showers etc and it won't loose it's strength.
If you have any questions, please don't hesitate to ask.
Ruben
Very nice Nato-Strap
Very nice Nato-Strap. Suits my watch well. Good value for money. Unfortunately the vintage flow bracelet ist rather short measured. Hence I would suggest a man‘s size for future buyers. My wife now wears the bracelet.
2020年3月2日
自発的なレビュー
Chibuntu® からの回答
Hi Gerhard,
Thanks for your review! Great to hear about the nato strap.
It is the first time we hear the bracelet is not big enough. We'll take it into account and see what we can do about it for the future. You should be able to adjust the size if you "unslide" it completely. Normally this would make it wide enough for most men.
I do hope it suits your wife well and she likes it!
Regards,
Ruben
Great customer service
It took a while to receive my product due to customs but they were very responsive and made sure I was updated by the minute. I just received the bracelets this weekend and they’re really cool. Excellent customer service
2020年2月24日
自発的なレビュー
Great product and quality seems perfect…
Great product and quality seems perfect after first use. Looks really great, even better than I thought.
2020年2月19日
自発的なレビュー
Chibuntu® からの回答
Thanks for your review! So cool to hear they look even better than expected. We have to work on how to present the products online then. ;-) Thanks for shopping with us! Great to have you in the tribe! Ruben
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