Total waste of time fake site. Placed an order 28th Feb, 2 weeks later hadn't even shipped. Emailed them, they replied saying I had ordered a pre-order item. Nothing on the site said it was a pre orde... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Die QualitÀt ist erstaunlich gut, vor allem dafÃŒr dass vieles oft im Sale ist. Mit H&M oder C&A kann Ciciful problemlos mithalten. Ein Angebot fÃŒr den europÀischen Markt ist verfÃŒgbar, was Liefer... ãã£ãšèŠã
Ãberteuerter MÃŒll. Wish/Temu QualitÀt, nur teurer. Das Material ist sogar noch billiger als angegeben. FÃŒhlt sich nach Regenjacke an. Die Bilder zeigen nicht den tatsÀchlichen Artikel, der abgebildet... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
He adquirido varios outfits para los festivales de este verano y me han encantado. Todo el mundo me preguntaba de dónde eran. Diseños originales, coloridos y buena calidad para su reducido precio. Me... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
é£çµ¡å
2.3
æåŸ ä»¥äž
281件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž48æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
I made two purchases
I made two purchases, did not receive the products, and did not get my money back.
2026幎3æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Joilson,
We truly understand the frustration this may have caused.
After careful verification, we confirmed that your two orders could not be delivered as expected solely due to incomplete or incorrect address information. For your future purchases, we kindly suggest that re-verify the shipping address at checkout to avoid similar delivery problems.
Please rest assured that we are already on top of your case, and the necessary refunds for both orders have been submitted for processing. Once completed, you will receive our email notification.
If further assistance is needed, please do not hesitate to reach out.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Total waste of time fake site
Total waste of time fake site. Placed an order 28th Feb, 2 weeks later hadn't even shipped. Emailed them, they replied saying I had ordered a pre-order item. Nothing on the site said it was a pre order item and in fact the item stated (and still does) that it is in stock and will be shipped in 24 hours. They then said they will ship it within 10 days. Another 10 days passed still not shipped. Bunch of liars, stay well away
2026幎3æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi AndyïŒ
We sincerely apologize that your order was not dispatched on time. We know how important timely delivery is, and we regret that we fell short in this instance.
Your experience matters to us, and we are committed to raising our service standards based on the feedback we receive.We are truly sorry for any inconvenience or frustration this may have caused, and we are confident that we can deliver a higher standard of service in the future.
Sincerely,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Buyers Beware! China-based retailer. Not trustworthy!
Proceed with extreme caution!
Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.
The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.
For example, I ordered an item which the website clearly states âThe item is in stock and will be shipped in 24 hours at the latestâ. Almost two weeks passed and my item still hadnât shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldnât fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund.
Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldnât fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange.
Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the itemâs webpage still states the item is âin stockâ and âwill be shipped in 24 hoursâ. Ciciful CANNOT be trusted.
The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable.
So, save yourself time and money⊠pay attention to the Trustpilot reviews and buy from another online website. Even if you canât find the exact same item, donât order from Ciciful â it is just going to waste your time, energy and money.
If you shop with Ciciful, you will be disappointed.
2026幎3æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Michael,
We sincerely apologize for the frustration and disappointment you encountered .
We understand how important accurate stock information is. The situation you described does not meet the standard we strive for. Please know that we have reviewed your case, and we are currently implementing stricter controls to ensure and improve to prevent delays like the one you encountered.
We also hear your concern about the refund amount affected by exchange rate fluctuations.We have reviewed the order records. Regarding your refund, we have indeed completed the full processing on March 19th, and the original payment method was used for the refund.Please understand that when making a refund, the amount of local currency you actually receive will depend on the exchange rate applicable to PayPal or your financial institution at that time, as well as any fees.
Weâre sorry we let you down this time, and weâre committed to doing better.
Warm regards,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Happy/Not Happy
My first shopping experience with Ciciful, was great. Product took a while to get to Australia but arrived and I loved it. It was a green one peice with shoulder pads for an event. Top quality.
Second shopping experience I spent AUD$360. Wait time is a bit annoying.
One peice I purchased I am unhappy with. It is not what the picture portrayed and iv asked to return but still waiting to hear back.
I also didnât receive one of my outfits and I believe it hasnât even been sent yet. Havenât heard back. The other outfits and shirt I received arenât quite the quality I was expecting for the price however over all am happy with them. They are different and are a vibe.
Hopefully this last shopping experience ends up being a positive one and I hear back.
2026幎2æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Jarrod,
We truly value your feedback and want to ensure that every concern is addressed properly.
Regarding your concern about not receiving a response to your previous inquiry, we have thoroughly reviewed our email records. According to our system, your original message was received by our customer service team on February 26th, and a reply was sent from our end on February 28th. We sincerely regret that this response did not reach you.
It is possible that our email was redirected to your spam or junk folder by your email provider. We kindly suggest that you check these folders to see if our correspondence is located there.
Please be assured that we are actively monitoring the progress of your rest order. We will update you via complaint@ciciful.com . Please pay attention to our emails.
If there's anything else we can assist you with, please feel free to reply directly to the email.
The Ciciful Customer Complaint Team
complaint@ciciful.com
They lied the whole time
I ordered a couple of items on PRE-ORDER, they spent weeks and weeks saying they were expediting the production of my items, and then they told me they were out of stock!
How did they go out of stock if I ordered them on pre-order???
Don't buy from them, it is a scam.
2026幎2æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hello Victor,
We know this is frustrating, and we are genuinely sorry that we did not meet the expectations you had for your order.
We have immediately brought this situation to the attention of our management and relevant departments. They are currently reviewing our inventory processes to ensure we can prevent such issues in the future. We are committed to learning from this mistake.
Thank you for your patience and understanding.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Wrong item delivered
I ordered a snake skin jeans set for men.. these people delivered me a dress. Like really,, how can you confuse a men's set for a dress???? I requested a full refund. Hell it took 4 months to deliver the wrong product.. these people need to be shut down. Had I known they were in China, I would've never shopped with them.. ordered this suit in October,, got a dress in February.. don't shop with these people
2026幎2æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hello Connell,
We sincerely apologize for the significant inconvenience caused by your recent order.
This is certainly not the level of service we strive to provide, and we completely understand your frustration. Please be assured that this incident has caught our full attention.We are taking this very seriously and are focused on making improvements to ensure that every order is packed correctly and shipped on time.
Please rest assured that the refund has now been processed.The funds have been released back to your original payment method.
Once again, we are truly sorry for the disappointment and inconvenience.
The Ciciful Customer Complaint Team
complaint@ciciful.com
A Unique and Attention-Getting Line of Clothing
Well-made, unique and one-of-a-kind clothing for guys that like to be noticed. Iâve received several compliments on the outfits Iâve purchased from this site. And their customer service department has always been fast, friendly and thorough. Iâll definitely be ordering from Ciciful again and will continue recommending them to others.
2026幎1æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Christopher ,
We sincerely appreciate you taking the time to provide this valuable feedback.
We're delighted that our clothing has helped you stand out and that our customer service met your expectations. Knowing you'll be back and are recommending us to others is truly rewarding.
We can't wait to see what you pick next!
The Ciciful Customer Complaint Team
complaint@ciciful.com
Prompt email replies and promptâŠ
Prompt email replies and prompt shipping.
2026幎1æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi KeithïŒ
Thank you for your recognition of our shipping service and the promptness of our responses.
Please feel free to reach out anytime if you have further questions.
The Ciciful Customer Complaint Team
complaint@ciciful.com
I love the item that I ordered
I love the item that I ordered. It was exactly like the picture onlineâŠit also fits just how I had expected it to fit
2026幎1æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi DEMARCUS,
We truly appreciate your review.Weâre so pleased that youâre satisfied with your purchase and that it matched your expectations in both look and size.
Please donât hesitate to reach out if you need anything in the futureâweâd be delighted to assist you again.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Great and unique Clothes , Good Prices
This company produces clothes that made me the star of many a festival or party. I truly enjoyed the quality of the clothes I bought there and the price was more then just ok for what I got.
2025幎6æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi StefanïŒ
Thank you for choosing us and for highlighting the quality and value of our clothes! We're so happy to have helped you stand out on special occasions.
Can't wait to see what you choose next!
The Ciciful Customer Complaint Team
complaint@ciciful.com
If I could give no star i wouldâŠ
If I could give no star i would companies like this should not be allowed to sell in the UK. Absolute scam advertise a product and something else arrives SCAM do not buy or have anything to do with them
2025幎12æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi,
We sincerely apologize for any inconvenience caused.
We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below?
This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Order a costume for Halloween and IâŠ
Order a costume for Halloween and I received it before the date
2025幎10æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Scott ,
That's wonderful newsâthanks for letting us know!
We wish you a pleasant weekend and we're here if you need us.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Donât do it!!!
This is now the second time Iâve ordered from Ciciful and after giving a second chance due to a not good first experience I should have just taken that as my clue to no longer order from here. The first order I was sending a completely different item than what I ordered and given a small âcreditâ for the store. I purchased these next two items and they arrived and they clearly have their own made up sizing chart because the size I ordered was no where near what a normal size should be. Now having to go through the return process again which is NOT easy Iâm told I cannot return and only worth a few dollars because I was never refunded fully from first order. I will never do business with this company again and will be sure to share my experience with others so they too do not get sucked in to purchasing from this sketchy company.
2025幎9æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi G A,
We're sorry for any inconvenience this might have caused you.
To help us better understand and address the issue, could you kindly share order datails via complaint@ciciful.com? Our team will review them within 24 hours and follow up for you.
We look forward to hearing from you soon.
The Ciciful Customer Complaint Team
complaint@ciciful.com
This brand is just full of crap
This brand is just full of crap. What's displayed on the website is far, far, far from what is delivered. There is absolutely no match to what one's paid for. Such a total rip-off and totally deceptive. Ciciful is just sinful and needs to be held accountable for dodging customers. I spent $53 on a product that isn't worth even $5. Utter rubbish, extremely bad quality and let's not even talk about size.
2025幎10æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Abhilash ,
We are truly sorry to hear that you are disappointed with the quality of our product.
We fully understand your concern and want to make things right. Your satisfaction is important to us, which is why we have a 30-day return policy . Please reach out to our customer service team, and they will guide you through the return process.
We truly appreciate your patience and understanding.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Halloween Costume
The item came about three weeks after I ordered. Its a cheap version of what you see online. I ordered a halloween costume but its too cheap to actually wear out. The return process is so intense its not even worth it. I wouldnt order from them again.
2025幎10æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Jamie O'Connell,
We're sorry for the disappointment caused and are here to help.
To ensure we can track your previous message, we looked up your account but found no contact history under your order email. Please be assured that your satisfaction is our priority, and we fully stand by our 30-day return policy. We have already emailed the detailed return instructions to you directly. Once we receive the returned item, we will promptly process your refund.
Thank you for your cooperation. We are fully committed to resolving this for you.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Great value and unique designs.
I've always been happy with the products I've purchased from Ciciful. Great value and unique designs. Perfect outfits for my vacations
2025幎9æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Bill,
We're so glad that our focus on creating unique designs and great value is reflected in your experience.We truly appreciate your ongoing support and can't wait to serve you again!
The Ciciful Customer Complaint Team
complaint@ciciful.com
They give you the run around when yourâŠ
They give you the run around when your parcel goes missing. As far as they are concerned once it's left the warehouse it's not their problem. They gave a completely bogus email address to the courier so I have never recieved any communications from Yodel. Add to that the numerous different tracking numbers and you have no way of tracking the parcel down. The items were purchased as performance gear for a gig in Helsinki, with plenty of time to spare. I had to purchase alternative gear from the highstreet so more expense! Six weeks after placing the order and I have no goods and I'm £90 out of pocket!
2025幎8æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hi Simon ,
We are so sorry to learn that your order was marked delivered but never arrived. How frustrating that must be, and we sincerely apologize for the disappointment and inconvenience this has caused.
We have never said that we are not responsible once the package leaves the warehouseïŒwe genuinely want to resolve this issue for you. However, we need you to provide the necessary information for us to conduct an investigation.
The issue of the forged email address you brought to our attention is highly unusual and concerning, and we are currently investigating why this occurred. We have already escalated this matter to our logistics partner for a thorough verification. Please rest assured that we are treating your lost package as a top priority. Our team will provide you with continuous updates via email, so please pay attention to your inbox for our follow-up.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Outfits para tus festivales
He adquirido varios outfits para los festivales de este verano y me han encantado. Todo el mundo me preguntaba de dónde eran. Diseños originales, coloridos y buena calidad para su reducido precio. Me llegaron en menos de dos semanas y el transporte fue gratis. Apliqué el código "RD15" antes del pago y me hicieron un jugoso descuento. Ya estoy pensando en una nueva compra para Halloween!
2025幎5æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Hola Jiménez,
¡Gracias por su comentario!
Estamos muy contentos de saber que te encanta todo lo que hay en tu compra.
Es fantástico saber que el cupón funcionó bien para usted también!
¡Nos vemos pronto en las compras de Halloween!
El Equipo Quejas Clientes Ciciful
complaint@ciciful.com
Ciciful ããã®åç
Hi KatherineïŒ
We're sorry the package was returned because it wasn't collected on time. Our team is on it!
Our team has been actively following up on your case and has reached out to you as previously discussed. Please keep a close eye on your inbox for a email from our team, which will outline the next steps and available solutions.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Parfait!
Tel que vu sur la photo il fait parfaitement mais jâai du prendre médium alors que je prends Small habituellement.
2025幎8æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Ciciful ããã®åç
Bonjour Hugo,
Merci pour vos commentaires!
Veuillez noter que la taille peut avoir de légÚres variations entre différents produits. Nous vous recommandons fortement de vous référer à notre tableau de tailles pour trouver votre ajustement parfait.
Si vous avez des questions, n'hésitez pas à contacter notre équipe de service à la clientÚle.
Lâéquipe Plaintes Clients Ciciful
complaint@ciciful.com
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã