レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Total waste of time fake site. Placed an order 28th Feb, 2 weeks later hadn't even shipped. Emailed them, they replied saying I had ordered a pre-order item. Nothing on the site said it was a pre orde... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Die QualitÀt ist erstaunlich gut, vor allem dafÃŒr dass vieles oft im Sale ist. Mit H&M oder C&A kann Ciciful problemlos mithalten. Ein Angebot fÃŒr den europÀischen Markt ist verfÃŒgbar, was Liefer... もっず芋る

5぀星のうち1の評䟡

Überteuerter MÃŒll. Wish/Temu QualitÀt, nur teurer. Das Material ist sogar noch billiger als angegeben. FÃŒhlt sich nach Regenjacke an. Die Bilder zeigen nicht den tatsÀchlichen Artikel, der abgebildet... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

He adquirido varios outfits para los festivales de este verano y me han encantado. Todo el mundo me preguntaba de dónde eran. Diseños originales, coloridos y buena calidad para su reducido precio. Me... もっず芋る

䌁業が回答したした

䌁業情報

  1. ファッション デザむナヌ

圓該䌁業による蚘述

Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.


連絡先

2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

281件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I made two purchases

I made two purchases, did not receive the products, and did not get my money back.

2026幎3月29日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Joilson,

We truly understand the frustration this may have caused.

After careful verification, we confirmed that your two orders could not be delivered as expected solely due to incomplete or incorrect address information. For your future purchases, we kindly suggest that re-verify the shipping address at checkout to avoid similar delivery problems.

Please rest assured that we are already on top of your case, and the necessary refunds for both orders have been submitted for processing. Once completed, you will receive our email notification.

If further assistance is needed, please do not hesitate to reach out.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

Total waste of time fake site

Total waste of time fake site. Placed an order 28th Feb, 2 weeks later hadn't even shipped. Emailed them, they replied saying I had ordered a pre-order item. Nothing on the site said it was a pre order item and in fact the item stated (and still does) that it is in stock and will be shipped in 24 hours. They then said they will ship it within 10 days. Another 10 days passed still not shipped. Bunch of liars, stay well away

2026幎3月26日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Andy

We sincerely apologize that your order was not dispatched on time. We know how important timely delivery is, and we regret that we fell short in this instance.

Your experience matters to us, and we are committed to raising our service standards based on the feedback we receive.We are truly sorry for any inconvenience or frustration this may have caused, and we are confident that we can deliver a higher standard of service in the future.

Sincerely,

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

Buyers Beware! China-based retailer. Not trustworthy!

Proceed with extreme caution!

Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.

The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.

For example, I ordered an item which the website clearly states “The item is in stock and will be shipped in 24 hours at the latest”. Almost two weeks passed and my item still hadn’t shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldn’t fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund.

Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldn’t fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange.

Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the item’s webpage still states the item is “in stock” and “will be shipped in 24 hours”. Ciciful CANNOT be trusted.

The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable.

So, save yourself time and money
 pay attention to the Trustpilot reviews and buy from another online website. Even if you can’t find the exact same item, don’t order from Ciciful – it is just going to waste your time, energy and money.

If you shop with Ciciful, you will be disappointed.

2026幎3月21日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Michael,

We sincerely apologize for the frustration and disappointment you encountered .

We understand how important accurate stock information is. The situation you described does not meet the standard we strive for. Please know that we have reviewed your case, and we are currently implementing stricter controls to ensure and improve to prevent delays like the one you encountered.

We also hear your concern about the refund amount affected by exchange rate fluctuations.We have reviewed the order records. Regarding your refund, we have indeed completed the full processing on March 19th, and the original payment method was used for the refund.Please understand that when making a refund, the amount of local currency you actually receive will depend on the exchange rate applicable to PayPal or your financial institution at that time, as well as any fees.

We’re sorry we let you down this time, and we’re committed to doing better.

Warm regards,

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち3の評䟡

Happy/Not Happy

My first shopping experience with Ciciful, was great. Product took a while to get to Australia but arrived and I loved it. It was a green one peice with shoulder pads for an event. Top quality.

Second shopping experience I spent AUD$360. Wait time is a bit annoying.
One peice I purchased I am unhappy with. It is not what the picture portrayed and iv asked to return but still waiting to hear back.

I also didn’t receive one of my outfits and I believe it hasn’t even been sent yet. Haven’t heard back. The other outfits and shirt I received aren’t quite the quality I was expecting for the price however over all am happy with them. They are different and are a vibe.

Hopefully this last shopping experience ends up being a positive one and I hear back.

2026幎2月28日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Jarrod,

We truly value your feedback and want to ensure that every concern is addressed properly.

Regarding your concern about not receiving a response to your previous inquiry, we have thoroughly reviewed our email records. According to our system, your original message was received by our customer service team on February 26th, and a reply was sent from our end on February 28th. We sincerely regret that this response did not reach you.

It is possible that our email was redirected to your spam or junk folder by your email provider. We kindly suggest that you check these folders to see if our correspondence is located there.

Please be assured that we are actively monitoring the progress of your rest order. We will update you via complaint@ciciful.com . Please pay attention to our emails.


If there's anything else we can assist you with, please feel free to reply directly to the email.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

They lied the whole time

I ordered a couple of items on PRE-ORDER, they spent weeks and weeks saying they were expediting the production of my items, and then they told me they were out of stock!
How did they go out of stock if I ordered them on pre-order???
Don't buy from them, it is a scam.

2026幎2月22日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hello Victor,

We know this is frustrating, and we are genuinely sorry that we did not meet the expectations you had for your order.

We have immediately brought this situation to the attention of our management and relevant departments. They are currently reviewing our inventory processes to ensure we can prevent such issues in the future. We are committed to learning from this mistake.

Thank you for your patience and understanding.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

Wrong item delivered

I ordered a snake skin jeans set for men.. these people delivered me a dress. Like really,, how can you confuse a men's set for a dress???? I requested a full refund. Hell it took 4 months to deliver the wrong product.. these people need to be shut down. Had I known they were in China, I would've never shopped with them.. ordered this suit in October,, got a dress in February.. don't shop with these people

2026幎2月7日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hello Connell,

We sincerely apologize for the significant inconvenience caused by your recent order.

This is certainly not the level of service we strive to provide, and we completely understand your frustration. Please be assured that this incident has caught our full attention.We are taking this very seriously and are focused on making improvements to ensure that every order is packed correctly and shipped on time.

Please rest assured that the refund has now been processed.The funds have been released back to your original payment method.
Once again, we are truly sorry for the disappointment and inconvenience.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

A Unique and Attention-Getting Line of Clothing

Well-made, unique and one-of-a-kind clothing for guys that like to be noticed. I’ve received several compliments on the outfits I’ve purchased from this site. And their customer service department has always been fast, friendly and thorough. I’ll definitely be ordering from Ciciful again and will continue recommending them to others.

2026幎1月4日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Christopher ,

We sincerely appreciate you taking the time to provide this valuable feedback.

We're delighted that our clothing has helped you stand out and that our customer service met your expectations. Knowing you'll be back and are recommending us to others is truly rewarding.

We can't wait to see what you pick next!

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち4の評䟡

Prompt email replies and prompt


Prompt email replies and prompt shipping.

2026幎1月12日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Keith

Thank you for your recognition of our shipping service and the promptness of our responses.

Please feel free to reach out anytime if you have further questions.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

I love the item that I ordered

I love the item that I ordered. It was exactly like the picture online
it also fits just how I had expected it to fit

2026幎1月25日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi DEMARCUS,

We truly appreciate your review.We’re so pleased that you’re satisfied with your purchase and that it matched your expectations in both look and size.

Please don’t hesitate to reach out if you need anything in the future—we’d be delighted to assist you again.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

Great and unique Clothes , Good Prices

This company produces clothes that made me the star of many a festival or party. I truly enjoyed the quality of the clothes I bought there and the price was more then just ok for what I got.

2025幎6月20日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Stefan

Thank you for choosing us and for highlighting the quality and value of our clothes! We're so happy to have helped you stand out on special occasions.

Can't wait to see what you choose next!

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

If I could give no star i would


If I could give no star i would companies like this should not be allowed to sell in the UK. Absolute scam advertise a product and something else arrives SCAM do not buy or have anything to do with them

2025幎12月1日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi,

We sincerely apologize for any inconvenience caused.

We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below?

This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.

Thanks in advance.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

Order a costume for Halloween and I


Order a costume for Halloween and I received it before the date

2025幎10月30日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Scott ,

That's wonderful news—thanks for letting us know!

We wish you a pleasant weekend and we're here if you need us.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

Don’t do it!!!

This is now the second time I’ve ordered from Ciciful and after giving a second chance due to a not good first experience I should have just taken that as my clue to no longer order from here. The first order I was sending a completely different item than what I ordered and given a small “credit” for the store. I purchased these next two items and they arrived and they clearly have their own made up sizing chart because the size I ordered was no where near what a normal size should be. Now having to go through the return process again which is NOT easy I’m told I cannot return and only worth a few dollars because I was never refunded fully from first order. I will never do business with this company again and will be sure to share my experience with others so they too do not get sucked in to purchasing from this sketchy company.

2025幎9月1日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi G A,

We're sorry for any inconvenience this might have caused you.

To help us better understand and address the issue, could you kindly share order datails via complaint@ciciful.com? Our team will review them within 24 hours and follow up for you.

We look forward to hearing from you soon.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

This brand is just full of crap

This brand is just full of crap. What's displayed on the website is far, far, far from what is delivered. There is absolutely no match to what one's paid for. Such a total rip-off and totally deceptive. Ciciful is just sinful and needs to be held accountable for dodging customers. I spent $53 on a product that isn't worth even $5. Utter rubbish, extremely bad quality and let's not even talk about size.

2025幎10月10日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Abhilash ,

We are truly sorry to hear that you are disappointed with the quality of our product.

We fully understand your concern and want to make things right. Your satisfaction is important to us, which is why we have a 30-day return policy . Please reach out to our customer service team, and they will guide you through the return process.

We truly appreciate your patience and understanding.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち2の評䟡

Halloween Costume

The item came about three weeks after I ordered. Its a cheap version of what you see online. I ordered a halloween costume but its too cheap to actually wear out. The return process is so intense its not even worth it. I wouldnt order from them again.

2025幎10月4日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Jamie O'Connell,

We're sorry for the disappointment caused and are here to help.

To ensure we can track your previous message, we looked up your account but found no contact history under your order email. Please be assured that your satisfaction is our priority, and we fully stand by our 30-day return policy. We have already emailed the detailed return instructions to you directly. Once we receive the returned item, we will promptly process your refund.

Thank you for your cooperation. We are fully committed to resolving this for you.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

Great value and unique designs.

I've always been happy with the products I've purchased from Ciciful. Great value and unique designs. Perfect outfits for my vacations

2025幎9月28日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Bill,

We're so glad that our focus on creating unique designs and great value is reflected in your experience.We truly appreciate your ongoing support and can't wait to serve you again!

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち1の評䟡

They give you the run around when your


They give you the run around when your parcel goes missing. As far as they are concerned once it's left the warehouse it's not their problem. They gave a completely bogus email address to the courier so I have never recieved any communications from Yodel. Add to that the numerous different tracking numbers and you have no way of tracking the parcel down. The items were purchased as performance gear for a gig in Helsinki, with plenty of time to spare. I had to purchase alternative gear from the highstreet so more expense! Six weeks after placing the order and I have no goods and I'm £90 out of pocket!

2025幎8月22日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Simon ,

We are so sorry to learn that your order was marked delivered but never arrived. How frustrating that must be, and we sincerely apologize for the disappointment and inconvenience this has caused.

We have never said that we are not responsible once the package leaves the warehousewe genuinely want to resolve this issue for you. However, we need you to provide the necessary information for us to conduct an investigation.

The issue of the forged email address you brought to our attention is highly unusual and concerning, and we are currently investigating why this occurred. We have already escalated this matter to our logistics partner for a thorough verification. Please rest assured that we are treating your lost package as a top priority. Our team will provide you with continuous updates via email, so please pay attention to your inbox for our follow-up.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

Outfits para tus festivales

He adquirido varios outfits para los festivales de este verano y me han encantado. Todo el mundo me preguntaba de dónde eran. Diseños originales, coloridos y buena calidad para su reducido precio. Me llegaron en menos de dos semanas y el transporte fue gratis. Apliqué el código "RD15" antes del pago y me hicieron un jugoso descuento. Ya estoy pensando en una nueva compra para Halloween!

2025幎5月22日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hola Jiménez,

¡Gracias por su comentario!

Estamos muy contentos de saber que te encanta todo lo que hay en tu compra.
Es fantástico saber que el cupón funcionó bien para usted también!
¡Nos vemos pronto en las compras de Halloween!

El Equipo Quejas Clientes Ciciful

complaint@ciciful.com

5぀星のうち1の評䟡

SCAM

SCAM - DO NOT BUY FROM HERE

2025幎8月28日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Hi Katherine

We're sorry the package was returned because it wasn't collected on time. Our team is on it!

Our team has been actively following up on your case and has reached out to you as previously discussed. Please keep a close eye on your inbox for a email from our team, which will outline the next steps and available solutions.

The Ciciful Customer Complaint Team

complaint@ciciful.com

5぀星のうち5の評䟡

Parfait!

Tel que vu sur la photo il fait parfaitement mais j’ai du prendre médium alors que je prends Small habituellement.

2025幎8月19日
自発的なレビュヌ
Ciciful ロゎ

Ciciful からの回答

Bonjour Hugo,

Merci pour vos commentaires!

Veuillez noter que la taille peut avoir de légÚres variations entre différents produits. Nous vous recommandons fortement de vous référer à notre tableau de tailles pour trouver votre ajustement parfait.

Si vous avez des questions, n'hésitez pas à contacter notre équipe de service à la clientÚle.

L’équipe Plaintes Clients Ciciful
complaint@ciciful.com

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報