CISinks レビュー 29

same happen with me ,I bought cis for my new Epson xp-620 ,when I used first time after inks cartridge dry out inks ,it's not refill inks form tanks ,I want my refund and ANGIE said sorry your products discontinue by Epson company .what a R.I.P. OFF

This company is the BEST! I have used their ink system for 10 years with 2 separate printers and they work so well! They are easy to refill, inexpensive, last forever, are easy to use, and make printing everything in color practically FREE! I can print all my scrapbook pages, business flyers, everything! Thank You!

I have a CISinks CISS system for two (2) Brother MFC-J870DW and for an HP Photosmart 7510... love em all... just one problem, I am starting to get low, and need to purchase refill bottles (Dye type ink, I think) My Brothers take the LC103 and 101 carts.... but with the kits I have already saved a TON of money...

I was looking for empty refillable ink cartridges for my sublimation printer. The site was difficult to navigate making it challenging to find what i was looking for. Then, when i found the ones that would fit (by picture) it said refillable. I thought i was purchasing empty ones. instead it seams I purchased the ones filled with "germany material dye ink". Now if i want to return it, i have to pay return shipping plus a 15% restocking fee. I might as well keep them. At this point it would cost more to ship them back. Good job CISinks for finding a way to keep your money.

Please read from bottom to top-

The order was purchased in back in March, it is too far back to issue the return for a refund.

I apologize for the inconvenience.

Thank you,
Angie

On 11/16/2019 4:06 AM, Leroy wrote:
>

-------- Forwarded Message --------
Subject: Re: Inquiry from CISinks.com
Date: Sat, 16 Nov 2019 08:06:33 -0400
From: Leroy Burns
To: CISinks

Dear Angie- CISinks
If you look at the time line of occurrences below, attempts were made to try to get this ink system to function, you offered
ideas to correct and they did not work, so your offer below to return within 30 days does not help me to recover my monetary loss.
Please choose a different solution for my monetary loss.
Sincerely,
Leroy

On 15/11/2019 8:21 p.m., CISinks wrote:
> If you are within the 30 days of purchase.
> You can return the item for a refund.
>
> Please advise,
> Angie
>
> On 11/14/2019 12:05 PM, Leroy wrote:
>> Thank You for your recommendations below. I had my son who is well versed in these types of works, he spent a lot of time trying to get it functioning
>> and had no positive results. He had to go back to the regular system and it works perfectly. Since it does not work, what can you do for me to help me
>> with my monetary loss?
>> On 30/08/2019 7:42 p.m., CISinks wrote:
>>> Thank you for contacting us, and for your business with us.
>>> Do you have the air filters installed?
>>> Is there any air bubbles in the tubing?
>>>
>>> can you send me a picture of the way you have it set up.
>>>
>>> Please advise,
>>> Angie
>>>
>>> On 8/29/2019 4:10 PM, Leroy wrote:
>>>> Hi, I ordered a continuous ink system for my Epson WF-2750 (Order #190318-222910-56552) and it worked for about 2 months. Since then it's caused all prints to be wavy and blurry. I've confirmed this by swapping original Epson cartridges back in. Prints look sharp. I've tried the Continuous ink system several times since and it goes right back to being a blurry, wavy mess. I've made sure there's no interference with the carriage moving. I've done head cleanings, realignments, making sure the cartridges are full seated, purging air from the system etc. Nothing helps. Is there anything you can do to rectify the situation? As it stands, this system is useless.
>>>> Please advise. Thanks.
>>>>
>>>
>>>
>>
>

this is the worst company I have ever used their product is useless and there return or getting them to send you the parts that come broken is an impossibility , horrible customer service , wish I had read reviews before I spent over 100.00

Greetings, After spending hundreds at saw-grass, and here, I find the Ink between OK and Great, and savings of money good. I hope CISinks reads this maybe you have "Common Purpose" in your company, being in the other The United States States/American National Union brought back before 2010, many corporations have been infiltrated by U.K. Fasci thugs as is described on cpexposed.com
either way so far I say a good job. Your service and quality is the least of Americans problems.... as communism can not hide behind the workd "Progressive" anymore. Here want to see how nad it really is play our 200 videos for a wake-up. t - r o h s h o w . c o m

Do not buy any of this companies products. Their product ruined my printer and I had to spend another $300 on a new print. The company would do nothing to stand behind their product. I called several time and and they would take no responsibility for the damage done to my printer by their bulk ink system. DON'T DO IT. plus you don't need all black ink to print good films any ways.

Total garbage most of the cartridges I have tried have failed horribly after a short time. I bought a set for my Brother MFC printer and which the site says they support. After receiving it the black ink cartridge is not recognized. Contacted support and they did send a new chip set...LOL problem is they are the same code as the failed ones. Now support is saying they don't support the printer although it is still on their site.

If your going to be in business then know what your selling.

Next step is to contact the Attorney General and ask them to investigate the seller. Way to many negative complaints about bad or non functioning product.

I've gotten a few different cartridges. If the ink runs past normal levels you will have to fight your printer to recognize the cartridges or that they do in fact have ink in them. I tried to post a review but it never shows up.

It's the biggest rip off company I've seen,they sell junk paper that curls up in the corners, ink doesn't refill I have to force the ink in, I have to make things work the hard way trying to get my money's worth from this piece off junk

Ink quality is very good, I always buy from them !

I bought their refillable ink cartridges twice for an epson printer.
I am very pleased with the performance of their ink and customer service.

I used it on my Epson Xp420. The product needs a good amount of tweaking to specific printer. This is a great idea however did not deliver smooth operation. My printer changed completely from day 1, I installed it, the noise was too loud wasn't able to close my printer because of the tubes were not able to route through the paper outlet. I had to head clean almost ever time I used very unfortunately I was not able to print one print with a decent quality without blurs or missing dots. Customer service is bad I have called for a return , instead of giving the address for return he said he will email in an hour and did not return the email. Anyway the bad part is my printer shut down I had to buy a new printer
This happened to me may be its my printer,may be me, may be the product I got was not good benefit of doubt. That's what I think and this is my experience.

More than everything they did not refund my money back after returning the product within 30 days.

I purchased refillable cartridges for HP. I didn't use them right away, and when I tried to used them they would not work. They sent me new chips, but the chips are not even like the ones shown in the instructions they sent me. Since I had been without me printer for almost a week, I asked for a refund. They guy on the phone said no, and that he would call me back tomorrow. Tomorrow is too late for me, I will have to go purchase ink.

I had previously bought a continuous ink system for a Brother printer, and it worked fine. But now I find out that if there is a problem, they don't care. Of course they have lost a customer for life. I just hope that by writing this I can keep others from buying from them.

The ciss system they provide is totally a major failure after installation and deal with it, it keep saying bad cartridges and bad communication.

the magenta cartridge is very faulty since the click system is not o strong thy keep saying bad communication.

Don't buy this products very bad quality.

I purchased several Continuous Ink Systems from CIS Inks. The first one I purchased several years ago worked as stated, and I was happy about that. When that printer finally gave up the ghost, I bought another Continuous Ink System for my new printer (Epsons, because they work the best with Continuous Ink Systems). In fact, I planned ahead, and purchased another Continuous Ink System for another printer.

Both systems failed. The first failed after one week. The second never worked. As I have used their products before, I already knew how to install them. Well, both their products not only failed, they destroyed my printers so that I can't use them with even the original cartridges.

When I contacted CIS Inks, they were NOT helpful, and in fact, so rude, they basically gave me the electronic middle finger.

Word to the wise: AVOID THIS COMPANY. I plan on reporting them to the BBB, not that it will matter to CIS Inks. They do not seem to care that they are ripping off customers. I'm willing to bet that there are agencies that would care, however. It is companies like this who make the whole Continuous Ink System business look bad.

First of all, complaints about service don't remotely comport with the service I've experienced. I have found it surprisingly remarkable for our online age. I can't imagine I got any red carpet treatment. I suspect its plug-and-play buyers and no CIS system is quite that. My experience with their service is below. I do think the call has to be issue and solution centered and not one of "what are you going to do about this" calls.

I have had two Cisinks systems on two Epsons over three years and have no problems with the either beyond the cantankerous fussing from the printer that it is not Epson's ink. Wandering here for a moment, I understand Epsons are now one of the easiest printers to avoid manufacturer sabotage with. they fuss about the CIS system but will recognize it and let you proceed. HP, I understand is the worst for sabotage, but I have no direct experience with HP. There have been some court cases barring this activity by manufacturers. The internet tells me Lexmark seems to be the most bizarre in showing up in courts trying to block CIS systems. Sorry to have wandered.

The Cisinks systems I have purchased were both external feed systems; not the refillable cartridges that seem to be a puzzlement here. I will say that my type of system, external fed, regardless of supplier, is not for the plug-and-play set and not for those who aren't comfortable and competent jerryriggers with the cute little tool kits to match. You are messing with your printer and the routing of the supply tubes is going to be a remodel. Supply line routing is the most ubiquitous cause of grinding as one reviewer above complained. Those lines, if they interfere with the whizzing print head, your printer is going to squawk and grind to a quick shutdown. All the manufacturers installation YouTubettes are their own take on routing, heed them, but you're on your own to make them clear. But printers are not all that delicate; people are forever leaving things like pencils, removed cartridges and and so forth inside that jamb them up. The printer is made for that and shuts itself down. It doesn't seem reasonable that complaints of grinding from refillable cartridges would have anything to do with a CIS system, regardless of manufacturer, unless perhaps they weren't properly seated in the head and hit something.

My experience with Cisinks' service has been astoundingly fast and easy. I purchased directly from Cisinks, no Amazons etc. Over the years, I've used their phone number and found it to be answered on the second or third ring. A busy signal; wait a minute or so and call back, they're on the phone. It sounds like one of the same two guys answers every time; no switchboard. I think I've been talking to the same guys that are in Cisinks' YouTube videos. Both are courteous to the point of being acquiescent. My problems have been cartridge-recognition issues, which do require a lot of fidgeting and re-installing sometimes over many calls. With my second Epson I did get a protracted recognition problem with the new Cisinks system. No walk-throughs cured it. Finally we concluded it was a bad chip set (gold and green thing). Whether it was inherently flawed or I did it with that battery button; who knows or cares. The system was a new installation, they sent me a new chip set (no cost). I installed it on the cartridges and yes with fidgeting, my Epson fussed, but accepted the Cisinks and its been fine for eight months. I did have a round of dried ink nozzles not CIS related and anybody's solution on the internet cured that, albeit it took days. If I had a "complaint" it would be that the guys told me they would send the chip set Express; it came Priority instead. Of course no postage due.