Clearance XL® レビュー 

1,953
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered a mystery box April 29th 2026, I didn't receive confirmation that the order had gone to DPD until 16th June and to date (9th July) DPD are still awaiting the actual parcel. No response from... もっと見る

5つ星のうち1の評価

Awful communication - what I mean is they never answered an email or a ‘contact us’ message I left on their website. I know the goods were supposed to be close to sell by or just over sell by date, bu... もっと見る

5つ星のうち4の評価

I bought my cost of living food box with the wowcher discount code. Box arrived today, lots and lots of stuff, very happy with products, worth more than what was spent even with the additional £7.99... もっと見る

5つ星のうち1の評価

Items sent were disgusting, had to chuck most of it, got sent a massive bag of soya beans, what am I supposed to do with them and they were several months out of date so couldn't even give them away.... もっと見る

企業が回答しました

企業情報

  1. 食料品配達業
  2. コンビニエンス ストア
  3. ディスカウント ストア
  4. ディスカウント スーパー
  5. フード バンク
  6. オンライン食品注文サービス

当該企業による記述

CLEARANCE XL is an online retailer of clearance approved food and drink and household items.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

1953件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 13%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(1,953)

過去12か月のレビュー数: 93

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

*** DO NOT SHOP HERE

*** DO NOT SHOP HERE. THEY WILL TAKE YOU MONEY BUT NOT SEND YOUR GOODS ***
I placed an order on 19th March and it never arrived. I emailed through the website and directly and received no response, no goods and no refund. Luckily I had paid with Barclays connect, initiated their chargeback process and was refunded within 2 minutes. The fact is was so quick suggests that they have them on some sort of blacklist. Please don't part with your money

2026年5月10日
自発的なレビュー
5つ星のうち1の評価

MYSTERY GROCERY CLEARANCE BOX

Whilst waiting for two months, there was no communication from the company until I got a text from DHL saying a parcel is arriving on the same day. I didn't expect the items to be so old; nearly all the items were from 2025 and 2024, even a few items were from 2023: I threw all of it away. RRP is £40 but I got it for £18 using Wowcher voucher, and £5 for delivery.

2026年4月23日
5つ星のうち1の評価

Overall, it worked out very expensive and a very disappointing.

The concept may be well thought out however in practice, it took 3 months for my order to arrive.
I received no response to my communications or requests for updates. Neither, was I advised of the long lead times when making my purchase.
I only received my items, after I requested a refund since it had been 3 months. That email/ contact was also ignored, but magically the order was shipped.

Once I received my order (box of books x2) the quality was varied. Some seemed used & stained, most were notably very very old, and 90% I did not know or recognise the author, or title. And all but one or two seemed to be from America / Canada.
Overall, it worked out very expensive and very disappointing. I had really high hopes for the purchase. I didn’t expect brand new books, however I expected recognisable books for the past 5/6 years. None of what I received fit that.

2026年4月18日
5つ星のうち1の評価

Ordered a mystery book box

Ordered a mystery book box, was supposed to be delivered in 7-30 days. It's now been 42, and still not arrived.

I have messaged their online chat service and emailed the company, and they have not replied at all.

2026年4月27日
自発的なレビュー
5つ星のうち2の評価

Honestly not a great experience

I placed an order at the end of February, I knew delivery would take a while so I wasn't surprised that it took so long to dispatch. However when the parcel was dispatched at the end of March, however the tracking never moved beyond, "We've received the details and are awaiting your parcel" message. After a week the tracking disappeared, I send a message to the company and got no response, I tried again, nothing. I then raised a complaint, no response, I have raised a 2nd complaint no response.

Updated - So I never did receive a reply to any of my messages which included complaints, a written letter sent via the post and a message from Wowcher. I finally received my parcel which was massive and did have a little note on the invoice that said sorry for the delay. Now I'm going to be honest the box had a good selection of goods mine had lots of snacks and drinks. I took me a good 30 mins to get the box fully unpacked (10 of which were trying to get the goods in the door because the delivery driver just left the package and ran so they did not have to help. Honestly the box was good value but given the experience I had with the customer service I do not plan to use them again as this was so stressful and as someone who already has depression and anxiety I do not need require more stress in my life.

2026年4月6日
自発的なレビュー
5つ星のうち1の評価

Been waiting since early February, still nothing

I placed an order through wowcher then through clearance XL website on 12 February, wait a month, and contacted them through their website, saying I still have not received my order, no reply, I contacted them again about a week after saying I still haven’t received my order, no reply, then on 26th March received an email from DPD saying we are expecting your clearance XL parcel, so I thought great, kept checking DPD each day parcel not collected and still hasn’t, and has been canceled by the look at it by DPD, as it was never received. Not sure if this is a total scam or just incompetence. Considering they never replied to any email I am guessing the former. If they wish to reply, my number was. IN58787. Richard …. I don’t think I will both ever again with these good luck to people that actually received anything. Zero customer service, they will probably have an excuse. Beware.

2026年2月12日
自発的なレビュー
5つ星のうち4の評価

Lots of variety.

Hi I only received my parcel today - which was a surprise as I ordered it on the 19th January.
The contents were amazing, lots of variety. Will order again.
Would definitely recommend.

2026年3月19日
5つ星のうち1の評価

waiting since January for it to arrive

I have been waiting since January for the package to arrive we are now in April, I have sent emails and tried phoning on multiple occasions with absolutely no response, I had an email saying "hope your enjoying it"... it hasn't arrived yet! disappointing because the children where waiting on it arriving over February half term as it was running late then.

2026年4月3日

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