Clickgolf  レビュー 

1,231
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super fast delivery after buying on The Open weekend; large items order arrived next working day via DPD; Chris in Customer Service was great.

5つ星のうち5の評価

Have made two orders so far, set of irons and then 2 further clubs. Customer service has been excellent at all times. They have gone out of way to assist (provided free adjustment tool) and been very... もっと見る

5つ星のうち5の評価

Wow! I am living in The Netherlands and ordered a nice cart bag from ClickGolf. They sent it the same day, and directly after the weekend I received the package in excellent state! They offer very... もっと見る

5つ星のうち2の評価

I ordered a Titleist golf bag - almost immediately I realised it was a trolley bag and wanted to change. I filled in their online form, no one responded, I called, no answer, left a message, no one ca... もっと見る

企業情報

  1. ゴルフショップ
  2. ゴルフ クラブ
  3. アウトドア衣料・用品店
  4. スポーツウェア店

当該企業による記述

Clickgolf is one of the UK's Fastest Growing Golf Stores Online. We’re dedicated to providing you with the finest range of top-quality Golf Equipment, Clothing, and Accessories. With over 30 years of experience in trading as specialist golf equipment retailers, we offer one of the widest selections of flagship brands and pride ourselves in offering an excellent shopping experience, a friendly and professional customer service team who are on hand to offer advice throughout your shopping experience.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

1231件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 14%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(1,231)

過去12か月のレビュー数: 25

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very Happy

Had a minor issue that was dealt with by Chris,he went the extra mile.This type of service has encouraged me to use Clickgolf again.

2023年3月2日
自発的なレビュー
5つ星のうち5の評価

Excellent prices, excellent service.

I personally have had an excellent experience with Click Golf. Firstly, Chris and Gary were very patient with me chasing my order for some new Mizuno irons, which were a custom factory build. When they didn't arrive on the due date Mizuno had given, Chris chased them daily to get a revised date for delivery, you can't ask for more than that. They arrived just a week later than expected which isn't bad for a brand new model of club.

In the interests of not trusting couriers to forward deliver I decided to make the drive down to the shop and fitting centre to collect. I was met by Ian on the day who couldn't have been nicer and more helpful. So much so I booked a fitting session there and then for a new hybrid, and spent more than my allotted time with him trying different clubs. I walked away the proud owner of a shiny new Ping G430 3 Hybrid at a better price than you will find anywhere else in the UK, I'm certain of it.

Thanks for a great service guys, I will be back in the future for sure.

2023年2月11日
自発的なレビュー
5つ星のうち1の評価

Adidas golf shoes

Ordered a pair if Adidas golf shoes. Today received an email cancelling my order as the item had been 'oversold'. Also had the confusing sentence below. Have requested confirmation that I have not been charged. Awaiting reply.

, I can confirm that no funds have been refunded to your payment method

2022年11月14日
自発的なレビュー
5つ星のうち1の評価

Don't waste your time

Don't waste your time. Ordered a clicgear 4.0 trolley next day delivery. Next day had a voicemail saying it was not in stock and to get back to them with an alternative colour option. Phoned multiple times left a voicemail, emailed and sent FB message to go ahead and heard nothing back. Called the following day after work and the order hasn't been processed.

2022年8月31日
自発的なレビュー
5つ星のうち2の評価

To long not good customer servixe

Took over a week for my delivery to come. When I phoned it was oh I was just going to send it out a week later. Wont be using this site again

2022年7月15日
自発的なレビュー
Clickgolf  ロゴ

Clickgolf からの回答

Hi Drew,
We take all of our customer's experiences seriously and we would very much like to look into this further. Could you please provide us with an order number so we can see what caused any delays and speak to the staff involved.
So sorry for any inconvenience caused and we very much look forward to hearing from you.
Kind Regards
GolfGearDirect Team

5つ星のうち5の評価

Great service and quality

After calling office to ensure item was physically in stock (as had issue with another company I originally went too), I purchased online. Confirmation and update emails, followed by speedy delivery. Bought as a gift for my partner and he loves them.

2022年4月9日
5つ星のうち1の評価

I ordered a golf club 3 weeks ago which…

I ordered a golf club 3 weeks ago which I have not received. The money has been taken from my account and I have left 4 emails and 2 voicemail messages with no reply. This is terrible customer service, either provide an update or refund.

2022年4月7日
自発的なレビュー
5つ星のうち1の評価

Very poor quality of service

I ordered a Push Trolley for my son's birthday on 11th January 2022, well in advance of the date. The item showed up as being in stock but when I had heard nothing from Click Golf around a week later I contacted them to be advised that as I had opted for Standard Delivery it would be dispatched in the next couple of days to meet the delivery timeline. When this did not happen, I again contacted Click Golf only to be advised that the item had not actually been in stock at the time of placing my order and that they were awaiting it being shipped from Europe but could not give a date on which it would arrive. When I did receive notice of the shipment of the goods to me it came by way of an email from "Medway Golf Centre" with no details of the product which resulted in me having to do a bit of investigation to confirm what it was. The expected date of delivery was given as 31st January 2022 by the courier but this was changed to the following day originally without a time slot and it was eventually delivered on 1st February 2022 after 19.00. Overall, this was a most unsatisfactory experience with no proactive messages from Click Golf to explain what was happening and I would have known nothing without making enquiries which initially resulted in misinformation being provided.

2022年3月11日
5つ星のうち1の評価

Bad Experience

Bad Experience, I recently ordered a new cart bag online. The order was placed 4/3/22, order confirmation was received on 4/4/22. I recieved an e-mail 8/3/22 telling me the order was cancelled due to the product being "over sold", further more an apology saying "apologies for our incontinence" was attached. Not a good experience.

2022年3月9日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報