I recently contacted Cloud 10 about a specific product and was helped by Sarah. She went above and beyond to help me with my query which was fantastic. I've been a customer of Cloud 10 for many years... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I received my order very promptly but there was one small item missing. I emailed customer care and they responded immediately and had the missing item dispatched straight away. I was impressed with... もっと見る
Missing one item… one item described in original post as full size was a travel size piece. In fairness company did offer a full refund and covered the cost of the return.
企業が回答しました
Received order super fast. Great gift bag with lots of products. Looking forward to trying them. Will definitely order again.
企業情報
Cloud 10 Beauty について
当該企業による記述
Cloud 10 Beauty is the ultimate discovery destination for top beauty brands. Boasting fresh new finds, viral sensations, and classics, Cloud 10 Beauty is always ahead of the trend! Find hero products, niche brands or firm celebrity favourites in their wide range of categories including makeup, skincare, haircare, body and wellness products.
On the hunt for beauty brands you know, love or want to discover? Cloud 10 Beauty offer brands like Benefit Cosmetics, Redken, Alpha-H, First Aid Beauty, PIXI, iGlow, Vita Liberata, CeraVe, Aveda, The Ordinary, Emma Hardie, This Works and Olaplex to name a few!
The Cloud 10 Beauty’s app is designed to give you quick, easy access no matter where you are. Whether you’re on the go or relaxing at home, shop your fave beauty brands from the palm of your hand. Discover new product launches, the latest trends and be included in exclusive app deals.
With an in-house team of experts, Cloud 10 Beauty are always on hand to answer queries on live chat, email and socials giving advice to customers that ranges from skincare consults, hair how-to’s and makeup tutorials!
Cloud 10 Beauty offer fast delivery no matter where you are in the world. They offer free shipping offers, free samples at checkout and many free gift offers. As Ireland’s No.1 Online Beauty Retailer, Cloud 10 Beauty take pride in putting our customer at the core of everything that we do.
Cloud 10 Beauty brings you the good stuff! No fuss. No drama. Just your wishlist, delivered.
連絡先
Drumillard Business Park, A75 HP73, Monaghan, アイルランド
- +353429763809
- care@cloud10beauty.com
- www.cloud10beauty.com
4.6
優良
5087件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely company 🌟
Very quick shipping and a variety of products on their website. Super reliable
2026年9月14日
Really fast delivery
Really fast delivery, much appreciated. Good value too with discount codes!
2026年9月14日
Cloud 10 customer service are excellent…
Cloud 10 customer service are excellent and efficient . I love this website
2026年9月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I’ve emailed and you still have not…
I’ve emailed and you still have not delivered my product nor gave me an update!!! I see your site and says my product is out of stock- so seems to me you cannot count the amount of people ordering vs. the amount of items you have left so … I’m sitting here with no product while you’re sitting there with my money.
2026年9月2日
Cloud 10 Beauty からの回答
Hi Shannon,
We are sorry to see your feedback.
Our team reached out to you by email on 17th September to let you know that your order had been delayed. Following this, you replied to our team and we continued to correspond with you by email while working to get the issue resolved.
Unfortunately, our delivery provider was unable to locate your package, so our team issued a full refund for your order.
We sincerely apologise for the inconvenience caused. If there’s anything further we can help with, our team are always happy to assist.
Niamh
Very quick delivery!
2026年9月11日
Well done Cloud10 Beauty
Wide range of products, easy site navigation and great prices. Delivery service was incredibly quick. Highly recommend.
2026年9月10日
Service is impeccable
Service is impeccable. The product I wanted was out of stock. I got an email when it was back in stock, ordered and it was with me within a couple of days. Highly recommend.
2026年9月9日
Didn’t received what I had paid for it👎
Didn’t received what I had paid for it👎
I will never shop again from you 😣
2026年9月1日
Cloud 10 Beauty からの回答
Hi Alex,
We are so sorry to see your review and hear this.
We haven't received any emails about an issue with your order.
Our team have reached out via email to get more details and to get this sorted for you.
We are so sorry for the error and we will get this fixed for you.
Niamh
Amazing customer service
Amazing customer service. My package arrived the next day and it had a hand-written birthday card and some samples as a gift - a lovely surprise, very unique and thoughtful. Thank you to the team!
2026年9月7日
The delivery was super straightforward
The delivery was super straightforward, I received my product well packaged and nothing wrong with it. Will definitely buy from here again once I finish this one!
2026年8月28日
Exceptional service as always!
2026年9月7日
Very satisfied with the product and the…
Very satisfied with the product and the shipping is excellent 👌 received my order the next day 😀
2026年9月2日
Fast service and free birthday treat
2026年9月1日
Quick and very good customer service
2026年9月1日
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