I recently contacted Cloud 10 about a specific product and was helped by Sarah. She went above and beyond to help me with my query which was fantastic. I've been a customer of Cloud 10 for many years... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I received my order very promptly but there was one small item missing. I emailed customer care and they responded immediately and had the missing item dispatched straight away. I was impressed with... もっと見る
Missing one item… one item described in original post as full size was a travel size piece. In fairness company did offer a full refund and covered the cost of the return.
企業が回答しました
I had an issue with my order which I found out was due to a product not being in stock. I was contacted via email very promptly by a customer service person called Sarah, she was totally understanding... もっと見る
企業情報
Cloud 10 Beauty について
当該企業による記述
Cloud 10 Beauty is the ultimate discovery destination for top beauty brands. Boasting fresh new finds, viral sensations, and classics, Cloud 10 Beauty is always ahead of the trend! Find hero products, niche brands or firm celebrity favourites in their wide range of categories including makeup, skincare, haircare, body and wellness products.
On the hunt for beauty brands you know, love or want to discover? Cloud 10 Beauty offer brands like Benefit Cosmetics, Redken, Alpha-H, First Aid Beauty, PIXI, iGlow, Vita Liberata, CeraVe, Aveda, The Ordinary, Emma Hardie, This Works and Olaplex to name a few!
The Cloud 10 Beauty’s app is designed to give you quick, easy access no matter where you are. Whether you’re on the go or relaxing at home, shop your fave beauty brands from the palm of your hand. Discover new product launches, the latest trends and be included in exclusive app deals.
With an in-house team of experts, Cloud 10 Beauty are always on hand to answer queries on live chat, email and socials giving advice to customers that ranges from skincare consults, hair how-to’s and makeup tutorials!
Cloud 10 Beauty offer fast delivery no matter where you are in the world. They offer free shipping offers, free samples at checkout and many free gift offers. As Ireland’s No.1 Online Beauty Retailer, Cloud 10 Beauty take pride in putting our customer at the core of everything that we do.
Cloud 10 Beauty brings you the good stuff! No fuss. No drama. Just your wishlist, delivered.
連絡先
Drumillard Business Park, A75 HP73, Monaghan, アイルランド
- +353429763809
- care@cloud10beauty.com
- www.cloud10beauty.com
4.6
優良
5088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and very good customer service
2026年9月1日
Customer Service
I needed assistance with my order delivery time/date. I emailed CS and within no time this was sorted. I can not praise the service enough of Cloud10.
2026年9月9日
自発的なレビュー
Excellent site
Excellent site. Delivery is super quick. They also sent out a birthday gift with my order which was a lovely surprise. Highly recommend.
2026年9月2日
Great service & quick delivery
Great service & quick delivery as always and this time I got a lovely complimentary Cloud 10 water bottle which I thought was a very nice gesture for being a longtime customer. Well done Cloud 10👏🏼👏🏼
2026年8月27日
Good customer service
I placed and order which arrived within a few days. One of the products had leaked in the box (lid wasn't tight). I emailed a picture of the leak and Sarah replied promptly that a replacement was dispatched which arrived today. Really good customer service.
2026年9月8日
自発的なレビュー
Product were great value and sent very…
Product were great value and sent very quickly. And the birthday card and free gift were a lovely touch too.
2026年8月31日
Very good fast service
2026年8月31日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
am disappointed with my experience
am disappointed with my experience. My return was approved, but I still have not received the return label or the instructions needed to return the product. I have been waiting for a response and my issue has not been resolved yet. I hope someone can contact me and provide the return label as soon as possible
2026年8月17日
Cloud 10 Beauty からの回答
Hi Georgina,
We are so sorry to see your review.
The return information would have been in the email received on approval via Shopify.
Our team have been in touch via email with the full details.
Niamh
You'll be on Cloud 9, with Cloud 10
The website is great, has absolutely everything you could possibly need, at very competitive prices. Plus quite literally next day delivery, I received my package on a Saturday.
I will definitely be shopping there again. Well done guys
2026年8月31日
One of the items was spoiled
One of the items was spoiled - brown liquid instead of clear. I have just written them about it and am waiting to hear back.
2026年8月10日
Cloud 10 Beauty からの回答
Hi EO,
We are so sorry to see your review and to hear that there was an issue with your order.
We don't seem to have received an email from you, our team have reached out via email and they will of course get this sorted for you.
Niamh
Super fast delivery
Super fast delivery. Nice easy layout on the website too! Will order again
2026年6月4日
This company shipped 2 containers of…
This company shipped 2 containers of sunscreen to me that expires in 6 months. That is unacceptable.
2026年8月24日
Cloud 10 Beauty からの回答
Hi La Vonnia,
We’re sorry to hear that you were disappointed with your purchase.
Our customer service team will contact you directly to assist. If the products are not suitable for your needs, you are very welcome to return them for a refund.
Kind regards, Jessica x
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