Coffee Beanery レビュー 

372
•
TrustScore 5段階評価の3.5

3.3

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

After comparing several Australian coffee retailers, I decided to order from Coffee Beanery and was happy with the overall experience. The machine arrived securely packaged, the beans were fresh, a... もっと見る

5つ星のうち1の評価

I placed order on 12 June 2026 for a Mahlkönig EK43 grinder and an AeroPress Go. I still haven’t received the products or my money back. I’ve made repeated attempts to resolve this by phone and... もっと見る

5つ星のうち5の評価

I've ordered a couple of times now and the quality has been consistently good. The coffee tastes fresh, smooth and full of flavour without being too strong. Everything arrives properly packed and i... もっと見る

企業が回答しました

5つ星のうち5の評価

Coffee Beanery really delivers when it comes to quality and consistency, the beans arrived fresh and well packed, and the flavour has been rich and smooth every time I've brewed a cup. Delivery was pr... もっと見る

企業が回答しました

企業情報

  1. コーヒーメーカー提供業者

さまざまな外部ソースから提供された情報

Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

372件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 64%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(372)

過去12か月のレビュー数: 94件

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5つ星のうち4の評価

First-class service

First-class service, amazing selection of machines, and top-quality coffee beans. Highly recommend!

2026年1月30日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind honest review,

5つ星のうち1の評価

SCAM ALERT

SCAM ALERT - DO NOT SUPPORT

We purchased a refurbished coffee machine online from this business and, after 8 weeks, we have still not received the machine.

Throughout this time, we repeatedly called and emailed to follow up. The salesperson continually redirected us to their “accounts team” but refused to provide any contact details. On our most recent call, we were told if we were not happy with their services, to contact our bank to request a refund and immediately he hung up the call. We will be contacting ours and their bank as well.

Things weren't lining up and upon further digging, we discovered a post from NSW Fair Trading has issued advice to avoid this company. We checked their ABN and ASIC records, and it shows a history of liquidations followed by business name changes. Additionally, the Google-listed address appears to be a shared warehouse location used by another business.

Based on our experience and the publicly available information, we strongly recommend avoiding this business altogether. We are sharing this review so others are not caught in the same situation.

From NSW Fair Trading - We’re warning consumers not to deal with Coffee Beanery Group Australia Pty Ltd. ABN 54 680 261 509

The online trader operates a business supplying and distributing coffee beans, coffee machines and associated hardware to consumers in Australia via their website.

Since January 2023 NSW Fair Trading has received 45 complaints against the trader with a total consumer detriment in excess of $160,000, relating to pre-paid online orders.

2026年1月23日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Hi Rebecca,
We had a call from your partner re a refund ,we advised that our accounts team had just got back to work and wouldn't get to your refund until end next week ,we checked that it was direct payment so we suggested for quicker refund just go direct to your bank .

The reason that we and 3 other companies in our industry have had a lot of bad reviews over the last 6 to 9 mths is that a new entrant from CHINA entered the market and have posted lots of FAKE REVIEWS that the review companies wont take down and that includes us going to the authority's that do nothing as well.
Thats why there was a warning by fair trading,weve been in business for 13yrs shipping hundreds of items every month .
I explained to your partner over a 6 minute chat that we had 4 calls waiting and I had no other advise to give and said good by.
Iam sorry that we may have been short in the chat ,but unlike most companies we at least try to except as many calls as possible.
Have a great day.

5つ星のうち1の評価

***This company has ceased trading***

***This company has ceased trading and no longer trading*** Do not place an order.
I am from a supplier and wish that they would remove their website and stop taking orders.

2026年1月1日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

This company has not stopped trading ,its simply under new ownership ,and as you say your a COMPETITOR.

5つ星のうち5の評価

If you’re serious about coffee

If you’re serious about coffee, Coffee Beanery is the place to shop. Their beans are rich and smooth, and the machines are reliable and easy to use.

2025年12月25日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind words .

5つ星のうち4の評価

Fantastic experience

Fantastic experience from start to finish. The coffee beans are top-notch, and the coffee machine I purchased works perfectly. Highly recommended for coffee lovers!

2025年12月25日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind honest review

5つ星のうち4の評価

Every order has been fresh

Every order has been fresh, flavourful, and exactly as described. Whether it’s the House Blend or a single-origin option, Coffee Beanery always delivers on quality.

2025年12月18日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind honest review

5つ星のうち1の評価

ZERO STARS

ZERO STARS - BUYER BEWARE - we ordered a wine/bar fridge, it wasn't shipped, we were told we would get a refund, then got told that the director was away, the accounts team was away, the number now only goes to the warehouse - TOTAL SCAM - If we ever receive a refund I will update this review - no update means no change. Absolute rude individual on the phone hung up on me as well.

2025年12月12日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Hi Corey, AS you well know your friend Laura was REFUNDED on the 23rd December

5つ星のうち4の評価

The website is easy to use

The website is easy to use, customer service is helpful, and shipping is always quick. Whether you need beans or a grinder, theve got you covered .

2025年12月2日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind honest review

5つ星のうち1の評価

Lost 3 months

I finally got my money back through the bank, thank goodness I paid with a credit card. The owner who is also the chap you talk to on the phone be it by another name.

2025年12月8日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

test

5つ星のうち4の評価

I upgraded to their Hand Coffee…

I upgraded to their Hand Coffee Grinder, and the difference is night and day! It’s smooth, easy to adjust, and perfect for getting the right grind size for my espresso machine.

2025年11月26日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Thank you for your kind honest review

5つ星のうち1の評価

I was scammed by this company

I was scammed by this company. Multiple calls and messages, he would avoid my calls and text. $3000 for a machine and grinder Waiting for liquidation to get my funds back. The person in charge gaslights people into thinking they will get their goods they payed for and it never happens. The audacity the company has to reply to comments on this page after he has lied to everyone and never provided anyone with a refund.

2024年11月29日
自発的なレビュー
5つ星のうち1の評価

Coffee Beanery Fraud

Hi everyone,

I paid $2,900 for a coffee machine and grinder from CoffeeBeanery.com.au and never received the goods. I’ve seen other reviews online suggesting this happened to multiple people.

I’m trying to connect with other victims to:

Report the fraud more effectively to Police and ASIC

Gather evidence to support potential group action or class reporting

If you were also affected, please do not share your personal details publicly — just need to somehow get all the people affected together to build a strong case against this person.

Just got a reply from him saying another fake review. Wow I'm fake but can provide you all the evidence and can show my receipt from you. Stop stealing money from us and supply the good we paid for!!! If you don't have a customer by that name, here is my invoice that I've paid fully.

Invoice INV-202697 from Coffee Beanery Pty. Ltd

So let's wait to see your next reply.

Thanks,
Guy

2025年10月10日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

We dont have customer by that name ,another FAKE review

5つ星のうち1の評価

I ordered coffee from these people and…

I ordered coffee from these people and it has not arrived. They told me by email they would look into it but they haven’t been back in touch. I fear that now after a month that I won’t see the coffee. Scam

2025年9月3日
自発的なレビュー
Coffee Beanery ロゴ

Coffee Beanery からの回答

Hi Anthony, Firstly you placed your order on the 19th August not a month ago ,secondly you asked for a refund 2 days ago as were out of stock.
As you well know it was paid today the 5th September 2025,with out any thanks from you ,just abuse .
Have a great day

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