I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... ãã£ãšèŠã
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The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... ãã£ãšèŠã
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Iâve always had a great experience with Comsave. Whenever Iâve needed them, Iâve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... ãã£ãšèŠã
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Brilliant service with brilliant staff. So easy to manage, either to arrange a loan or check savings. Enquiries are answered very quickly with concise responses. Would recommend to any qualifying pers... ãã£ãšèŠã
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We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So whatâs the catch? â There is no catch! Just simple access to savings & loans direct from your pay.
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2 Summerhouse Road, NN3 6BJ, Northampton, è±åœ
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
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Very cooperative and quick response
Very cooperative and quick response
2026幎6æ25æ¥
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Commsave Credit Union ããã®åç
Hi Naveed,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very cooperative and quick response to your queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave are an asset to Northampton
Commsave are an asset to Northampton. The staff are always prompt and friendly and always act in a professional manner. Questions get answered quickly and in detail, making it easy to understand what needs to be done. I highly recommend them.
2026幎6æ23æ¥
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Commsave Credit Union ããã®åç
Hi Robert,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a asset with prompt friendly professional staff.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent organisation
I have used Commsave service over many years. I have found them to be efficient, communication is excellent and they are very responsive. I would have no hesitation in recommending their services.
2026幎6æ23æ¥
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Commsave Credit Union ããã®åç
Hi Patricia,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have been with Commsave for many years, Very efficient with communication and also very responsive.
Thank you again for such a lovely review.
Many thanks,
Commsave
Contact back was quite quick and myâŠ
Contact back was quite quick and my inquiry was sorted
2026幎6æ22æ¥
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Commsave Credit Union ããã®åç
Hi Karen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Contact back was quick and your inquiry was sorted promptly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very quick response to my query asâŠ
Very quick response to my query as always. Fantastic people to deal with, so happy I'm part of Commsave.
2026幎6æ18æ¥
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Commsave Credit Union ããã®åç
Hi Mark,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave and we appreciate that you recent experience was a quick response to your query with fantastic staff leading you to be happy to be a part of the Commsave family.
Thank you again for such a lovely review.
Many thanks,
Commsave
I had an issue that was quite importantâŠ
I had an issue that was quite important to me. It was not straightforward. Once I had explained the situation to a member of staff at Commsave, they ensured that my request had a satisfactory outcome. They could have handed it on to another member of staff, but they took control and kept me informed from start to finish. The outcome was myself being very satisfied!
Thank you!
2026幎6æ17æ¥
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Commsave Credit Union ããã®åç
Hi David,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be when any issues are not straight forward we always ensure a good outcome for the member.
we are glad that you are satisfied with the outcome
Thank you again for such a lovely review.
Many thanks,
Commsave
Iâve always had a great experience withâŠ
Iâve always had a great experience with Comsave. Whenever Iâve needed them, Iâve been helped straight away with no hassle, and the staff are always professional and understanding.
Life happens, and having this option for emergency support has genuinely made a difference. The repayments are manageable, and if I ever need extra help with them, the team is supportive and never makes me feel pressured or pushed into anything.
Iâve never felt judged or coerced â just helped. Highly recommend.
2026幎6æ17æ¥
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Commsave Credit Union ããã®åç
Hi Suzanne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be such a great experience with Commsave whenever you have needed us, professional understanding and great emergency support when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave Credit Union ããã®åç
Hi Marian,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you would recommend Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave Credit Union ããã®åç
Hi Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful every time
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to apply
Very easy to apply. Very fast decision.
Would recommend to anyone.
2026幎6æ12æ¥
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Commsave Credit Union ããã®åç
Hi Carl,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very easy to apply with fast decisions
Thank you again for such a lovely review.
Many thanks,
Commsave
customer service is exceptional
I had an issue when work mixed up my pay date. I contacted commsave and they were very helpful. Great customer service
2026幎6æ12æ¥
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Commsave Credit Union ããã®åç
Hi Michelle,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
helpful and provided a resolution to your issue with regards to your pay date.
Thank you again for such a lovely review.
Many thanks,
Commsave
No stars don't care about customersâŠ
No stars don't care about customers rude
Waiting time too long and slow
2026幎6æ11æ¥
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My loan application a was superb
My loan application a was superb. No hassle. It was dealt within unbelievable record time. I am happy.
2026幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Commsave Credit Union ããã®åç
Hi Kayode,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your loan application was fast with no hassle and record time.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave Credit Union ããã®åç
Hi Erica,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
such very good service we always aim to provide the best service to all members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Service used to be quicker
Service used to be quicker. Seems to get longer to wait each time for a decision.
Only down side of the current service
2026幎6æ9æ¥
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Commsave Credit Union ããã®åç
Hi Suzanne,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to wait for a decision.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances this can sometimes take longer that usual for decisions.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the memberâs best interest.
Thank you again for taking the time to share your experience â your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
5 star company
One best partnerships and product and services to ever use. Not only was the process very smooth the interest rates are so reasonable. 5 star all round
2026幎6æ9æ¥
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Commsave Credit Union ããã®åç
Hi Jacob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
One of the best partnership and products with smooth processes & reasonable interest rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent instant access savings ratesâŠ
Excellent instant access savings rates and very helpful staff that you can reach easily by phone or online. Also easy to withdraw and deposit money into a comm save account.
2026幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Commsave Credit Union ããã®åç
Hi Linda,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
excellent access to your savings and good rates. Very helpful staff reachable by phone or email & easy to withdraw and deposit.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always so helpful and fair .
2026幎6æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Commsave Credit Union ããã®åç
Hi Declan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Always so helpful and fair when dealing with Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Prompt and helpful reply
Prompt and helpful reply. Highly recommended.
2026幎6æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Commsave Credit Union ããã®åç
Hi Richard,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Prompt and helpful replies to your email & that you would highly recommended.
Thank you again for such a lovely review.
Many thanks,
Commsave
I called Commsave and I spoke to JayâŠ
I called Commsave and I spoke to Jay twice, and he has been very helpful, explaining clearly and patiently with good customer care.
2026幎6æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Commsave Credit Union ããã®åç
Hi Tee,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that when you had spoken to Jay he was very helpful and explained thing clearly to you providing good customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
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