Cornwall Council レビュー 

I own a small holiday let which has been derelict for a few years due to me having terminal cancer. It was always business rates exempt until last year when I got a bill for £460. I refused to pay as I hadn't let the property due to the condition. These cowboys were quick to send Bailiffs round to collect it. Then, to add insult to injury, they send me a bill for Council Tax for 2023/4 and 2024/5. This has, again, resulted in them sending Bailiffs round. Now they don't reply to letters or emails.
Absolute heavy handed, money grabbing parasites.

Visited Port Isaac, Padstow, Mevagissey & Looe & was very disappointed to discover that the PUBLIC toilets are not free & you have to pay by CARD Only! This is discrimination as not everyone has credit/debit cards therefore some people will suffer their consequences of having an accident. After a long journey I expect these facilities to be readily available to all free of charge. As tourists more of our well earned money will be on gross parking charges & food outlets. Come on Cornwall get real, or I won't be spending my money in your neck of the woods ever again.

As a black couple we went to North Cornwall Bude for my birthday the cottage we stayed in and the owners were lovely..BUT when we went out I felt the hostility we went into Rosie’s a cafe/diner the lad with black hair that served us was RUDE on a whole the places we went to eat apart from Rosie’s good customer service but would we go again NO….I would not recommend Cornwall to a none white race when out and about we FELT the hostility on our next break we will go somewhere where we will not feel racial hostility

Worst council in the whole of the UK. Run by parasites who don't have a shred of humanity in them

Why has somebody on really low income got to pay council tax but yet somebody that's on Pip which is ridiculous amount of money each month don't have to pay it the system is crap and I'm sorry but trying to get through the Cornwall Council to try and get help with my council tax because I seriously cannot afford it it's impossible to speak to someone because their phone lines are constantly busy not impressed Cornwall Council pecking on people that seriously not able to pay is disgusting I think they should scrap council tax the government should be the ones that pay they obviously have billions of pounds giveaway to countries like Ukraine so why don't they help people over here rather than elsewhere.

It's that time of year again when I book my holiday in Cornwall. I have visited gorgeous Cornwall for the past 15 years and had some wonderful holidays. Sadly, I will not be visiting Cornwall again since year after year they have increased parking charges. Last year the cost per week had reached £70. This is just plain greed and damaging to the holiday industries that rely on the income generated by the visitors. The Cornish Council is parasitic and the businesses in Cornwall need to get together if they wish prosperity for their businesses.

Today I spoke with Tash from customer services over the phone, and she really helped me through a troubling day today! I also spoke with Jennifer who massively helped with a big situation that I had today also, and she couldn't have done more to help. Their politeness, empathy and professionalism has been very appreciated!

The Homechoice website is really poor, crashing constantly during the bidding cycle. You are unable to get into the bidding page. As if it isn’t bad enough trying to bid for homes when you’re desperate, to then have a website that doesn’t work.

My benefits have been suspended owing to me not receiving the correct correspondence from my pension provider which I don't receive until January each year as I never had this information I couldn't pass it on to them. Their forms are difficult to to fill out anyway and didn't fill any out until I received the correct information. As I didn't want to fill out forms twice. Being 83 years of age disabled and nobody here to help me either.

Being over 70 with medical conditions it’s almost impossible to get the help needed to find a new home through Home Choice
In fact they prefer their clients to look on the open market where they should know rents are out of reach.
I have asked them for specific help or being sign posted to a service who could answer my queries - nothing

Home choice is not fit for purpose, staff are incompetent and lack empathy

Cornwall council allow builders to get away with absolutely anything. Why not protect cornish residents !!!! Wonder why ! My council have been useless dealing with a confirmed breach of planning and siding up with big builders.. again we wonder why

Literal bunch of parasites. They don't care at all about Cornwall residents. They are there for one purpose and one purpose only to extract as much money off of you possible whilst reducing any service they provide which is already close to nothing. Can't pick bins up before 2pm. Graffiti and crack heads all over camborne. Homeless everywhere all over town not getting any real help. Police more interested in harassing people instead of solving actual crimes. they don't answer the phone they don't respond to emails. They want you to fill out there forms in black and white with zero context so they can bill you some more and if you query the bill, who cares because they won't answer the phone or reply to emails.

Money grabbing con artists. We owned an ex Coastline rental property, had to evict tenant who left it like a squat. Taken 9 months to complete sale as Coastline had made errors the original deeds when it was sold to us, they refuse to accept responsibility and it has cost us £1500 to put their mistake right before we could sell. Now Council demanding Council tax for the property of £1350 which was totally uninhabitable while the sale went through but they say it was habitable because it had a kitchen, albeit totally wrecked by the tenant.

Day 3 and no school bus. Day 3 and no formal response to online queries. Day 3 and still waiting for someone to answer the phone after 41 minutes.
If this was a private business, it would be in administration.

Not worth the council tax I pay!
I have had to file multiple complaints reg noisy neighbors. Filled out two noise diaries ( which is two weeks per diary) sent in video clips,photos etc. A letter was sent apparently…which has done nothing. 3 years later still having to endure this. As if this was not enough got new neighbors other side of me whom are now also being noisy. Told to do a noise diary again…. Constantly on annual leave so you’re sat having to wait. Ridiculous! Feel like I have not slept in 3 years while living here. Have had to contact multiple departments at Cornwall council each one more useless than the other.Utterly useless is Cornwall Council.They do not work for the people whatsoever. Happy to receive money that’s about it.

We didn’t want to go through planning , after all it is a bit like going into a police station and admitting speeding !
But we did and we needed help . We phoned and left our details , never expecting a reply . But we did get a reply , firstly from Jayne Stimson , she was so helpful and patient and helped us in submitting the correct scale drawings .
Secondly was a phone call from Matthew Follis , advising us of what we need to do . Both members of the Cornwall Council planning get 5/5 .

Useless , told me I had a second home and will pay double council tax next year....they can't identify where the home is and now ignore me.

The amount of times I have complained at the Cornwall Council highways about damage to the roads and they do absolutely nothing disgusting service secondly damaged my car or my parents are they will be paying for the damage believe me it will happen.

I went there regularly but this one particular day, the worker who always wears a black t. Shirt jumped the counter with 2 sharp carving blades. In all the cuffuffle, I received a black eye during all this. I believe that half of them are illegal in the country which I believe is the same as the other kebab shop, Ramis. I used to live next door to alverton kebab shop for about 6yrs and he regularly owed £1800 for the electric bill and he had his kebab workers ripping out his shop cookers and put new ones in. If I was you, the council, I would go there and really inspect it coz from what I saw, work was being done at midnite. I was given a black eye and dont know what to do about it. He sleeps in the main bedroom and his wife and 4 daughters sleep in the other bedroom except for when he needs his wife for his needs. Totally sick. I think when you come to live in this country, you should live by our rules etc. The way he lives and treats his family is disgusting 🤢

Only interested in taking tourists money. They charge extortionate amounts for for toilets, and parking. Set up speed traps for the awful roads. Glorious part of the world, full of amazing people, being ruined by the council/ policing services.