Cosmotown レビュー 

347
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I see lots of 1 star review which really makes me nervous but I've been with Cosmotown for a couple years now and haven't really had issues and pray that I never do. The only reason I give 4 stars is... もっと見る

5つ星のうち5の評価

Very simple and sleek website. No annoying upsells. Cheapest price and does what it claims. 100% satisfaction. People have complained about slow DNS updates but thankfully no issue with me using multi... もっと見る

企業が回答しました

5つ星のうち3の評価

Good pricing, I have used them to purchased like 5 domains, but their support is very bad. Please instead of working on outward appearance, work on your innerself. Your prices are good,... もっと見る

企業が回答しました

5つ星のうち3の評価

Prices are good but support service is very bad. You have to work on support to improve it so that you can retain clients. Some times we won't get generic issues, in that case no one available not... もっと見る

企業が回答しました

企業情報

  1. DNS プロバイダー

さまざまな外部ソースから提供された情報

Domain Names Done Differently. Free WHOIS Privacy every year. We never charge more for renewals than new domain registrations.


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3.1

まあまあ

TrustScore 5段階評価の3

347件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(347)

過去12か月のレビュー数: 60

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Very bad support

2026年2月5日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Hello,

We regret any inconvenience. Kindly provide your ticket number so we may review and assist you promptly.

Best regards,
Cosmotown Team

5つ星のうち2の評価

Yes they are cheap

Yes they are cheap - but their automation sucks. And getting a response from Support takes for ever - if you ever get a response.

They respond to reviews but support has still not picked up the case. Great prioritization...

2026年2月5日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Dear Matthew,

We are sorry to hear about your feedback. Our support response times and service performance are actively monitored, and they generally do not align with the experience described. Nevertheless, we are committed to continuously improving our automation and customer support services. If you have any unresolved concerns, please contact us directly, and we will be happy to assist you.

Best regards,
Cosmotown Team

5つ星のうち5の評価

Reliable and excellent service for…

Reliable and excellent service for their customers. They are always willing to help and assist with any questions or concerns

2026年2月6日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Dear Juan,

Thank you for your kind words and 5-star review! We truly appreciate your support and are glad to hear that you had a great experience with our service. Please don’t hesitate to reach out if you ever need assistance.

Best regards,
Cosmotown Team

5つ星のうち1の評価

Seems like a front for illegal websites…

Seems like a front for illegal websites to be registered in. All the YouTube porn bots are cosmotown domains. Their abuse contact throws an error and once you find a way to send one, you get no reply

2026年2月1日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Dear Theodor,

Cosmotown operates as an ICANN-accredited domain registrar and is required to follow ICANN policies regarding abuse handling and reporting. We do not host or control website content, but we are committed to reviewing and addressing properly submitted abuse complaints in accordance with ICANN’s Registrar Accreditation Agreement (RAA).

Our abuse reporting channels are regularly monitored and tested. If you encountered an error while submitting a report, we encourage you to contact our support team so we can assist and ensure your report is properly received. We also respectfully note that public claims involving illegal activity should be supported by verifiable evidence so they can be formally investigated through the appropriate channels.

Best regards,
Cosmotown Team

5つ星のうち4の評価

Es buena la plataforma

Es muy buena la plataforma, la atencion al cliente es pesima. Es económica y vale la pena. Si no fuera por el Centro de Atención al Cliente; seria 5 estrellas.

2026年1月11日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Hello,

Thank you for your feedback and for recognizing the value of our platform. We sincerely apologize if your experience with our customer support did not meet your expectations. Providing timely and helpful assistance is very important to us, and we continuously work on improving our support services. If there is anything we can assist you with, please feel free to contact us, and we will be glad to help.

Best regards,
Cosmotown Team

5つ星のうち1の評価

Weeks without support for a simple task. Completely unacceptable.

Cosmotown has been one of the most frustrating hosting/domain experiences I’ve ever had. Something as basic as domain registration is still being done manually — yes, manually — and support openly admits this while doing absolutely nothing to resolve it in a reasonable timeframe(We paid for the comsotown whmcs module).

I currently have multiple open tickets, some going back days and even weeks, all for the same simple issue. Each ticket gets either no response or a recycled reply with zero progress. No updates, no timelines, no accountability.

Purchases are taken instantly, but once they have your money, you’re left chasing support that doesn’t seem equipped or motivated to help. This isn’t a complex technical edge case — it’s core functionality that any serious provider should handle automatically.

The lack of communication, the delays, and the overall unprofessional handling make Cosmotown feel unreliable and outdated. If you’re looking for a provider that respects your time and operates like a modern service, look elsewhere. I genuinely regret choosing Cosmotown.

⭐ 1/5 – Weeks without support for a simple task. Completely unacceptable.

2026年1月8日
自発的なレビュー
5つ星のうち1の評価

Domain Got Deleted Accidentally

In cosmotown domain panel, the domain delete button is next to nameserver change button. While using mobile, internet was bit slow, as i was way back to home, In hurry i tried to update the nameservers of my client domain, and the domain got deleted accidentally. This domain was registered 20 days ago. Now as per Cosmotown company the domain is in redemption phase and they are asking me to pay 80$ for an accidentally deleted domain. They ask 100 times about domain transfer confirmation through email, if you try to transfer a domain from their company to some other company. But they did not care to reconfirm through email verification, if I really want to delete domain or I just accidentally clicked on domain delete button. At least put the domain delete button as much far away from domain nameservers change button. So same issue never happen with any other client. As the domain got deleted accidently because of my mistake, why will client pay 80$.

2026年1月2日
自発的なレビュー
Cosmotown ロゴ

Cosmotown からの回答

Hello Usman,

We would like to clarify that the domain deletion process includes an additional confirmation step. After clicking the Delete Domain option, a confirmation prompt is displayed and requires explicit confirmation before the deletion can proceed. This safeguard is specifically implemented to prevent accidental deletions.

As such, a domain cannot be deleted through a single click or unintentionally. The deletion only occurs after the confirmation is accepted, making it a deliberate, user-initiated action.

Once confirmed, the domain is deleted per registry rules and automatically enters the redemption period.

We understand your feedback regarding interface placement; however, based on system design and logs, this deletion resulted from a confirmed user action.

Best regards,
Cosmotown Team

5つ星のうち1の評価

This is truly regrettable and bad.

I found the reseller API requirements extremely difficult, practically impossible for beginners in the field. They set impossible conditions to prevent anyone from becoming a reseller. All the requirements were met before, including a $50 deposit, but now it's $100, and the conditions are prohibitive. I haven't seen these conditions in any other company. This is very unfortunate, and I can't find any justification for it, especially since they're the only company doing this. This is truly regrettable and bad.I had hoped they would encourage people, not burden them with difficult conditions.

2025年7月13日
自発的なレビュー
5つ星のうち5の評価

Brilliant!

Brilliant!

After using this domain name registrant for many years I am delighted with the service and, more importantly, the price. Nothing is hidden and the price you see is the price you pay!

Did you ever go to another company and find "special offers" enticing you with domain names that seem too good to be true where the first year is as cheap as peanuts? BE WARNED! Read the terms and conditions and you will find next year it's up to $20 and if you need additional services there is more on top. You never get that with Cosmotown.

In addition, do you know any companies that give you privacy protection for FREE at the price of Cosmotown?

I am sticking with this company for the long term as I cannot find anyone better for the price and functions I get. I highly recommend them!

2025年12月8日
自発的なレビュー
5つ星のうち5の評価

Best pricing for domain resellers

“Cosmotown offers some of the best pricing for domain resellers. I’ve been using their reseller services for a long time, and everything has been great. When I compare their pricing with others, I truly appreciate Cosmotow

2025年12月3日
自発的なレビュー
5つ星のうち2の評価

Decent prices, poor service

Decent prices, but transactions rarely go through correctly the first time. Credit card often rejected, tech support says "not our fault", credit card company says it IS their fault.
They also list "premium" domains and sell them, but then tell you later that they can't sell them even though they let you buy them. Pretty incompetent.

2025年11月29日
自発的なレビュー
5つ星のうち5の評価

Premium domains, unbeatable value!

I have used this domain name supplier for many years. They are excellent!

The interface is user friendly, the domain prices are the best on the market with no secret hidden fees unlike many others. When it comes to domain names I never go anywhere else.

Well done Cosmotown!

2025年11月24日
自発的なレビュー

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