Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... もっと見る
企業が回答しました
As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... もっと見る
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... もっと見る
企業情報
当該企業による記述
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
当該企業による記述
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
連絡先
King Street 127, WA16, Knutsford, England, 英国
- 01565 364815
4.8
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful team at Knutsford
The team at Knutsford were very helpful. I was going to spend a further £7000+, but the delivery structure slammed the brakes on and I would need to look elsewhere!
2026年1月19日
自発的なレビュー
A lovely store with exceptionally…
A lovely store with exceptionally friendly and helpful staff. The customer service was phenomenal, and we will certainly be returning. Thank you for such fantastic service.
2026年1月18日
自発的なレビュー
Friendly and helpful staff
Staff member was very helpful, informative and I didn’t feel rushed. Beautiful store and lovely buying experience
2026年1月17日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I visited the Knutsford showroom and…
I visited the Knutsford showroom and spoke to a lady called Sara who was very informative. Unfortunately when I called back to order a sofa I spoke to a lady called Kate who did not seem to know how to handle an order for a customer,was very brusque on the phone and eventually I put down the phone as she said she had to consult someone to check the order process-this was for the 3rd time !!
2026年1月15日
自発的なレビュー
The Cotswold Company - Knutsford からの回答
Good morning Rosemary Van Ross,
Thank you for taking the time to share your experience with us. I’m glad to hear that your visit to our Knutsford showroom with Sara was informative.
I’m very sorry to hear about your experience when placing your order over the phone with Kate. This is not the level of service we aim to provide. Please be assured that your feedback has been raised with the Showroom Manager, and additional training will be provided to ensure our team is confident in handling customer orders.
We appreciate your patience and understanding, and we hope to provide a much smoother experience in the future.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Absolutely beautiful store
Absolutely beautiful store. Perfect sales people. Love the set up and the goods on show. Thank you x
2026年1月15日
自発的なレビュー
Excellent friendly staff who are very…
Excellent friendly staff who are very knowledgable and helpful
2026年1月13日
自発的なレビュー
Really lovely lifestyle store
Really lovely lifestyle store. Great designs at an affordable price.
2026年1月3日
自発的なレビュー
Amazing Cotswold Knutsford
Sylvia at Cotswold Knutsford provided exceptional service. She helped us find the right dining table and accessories with a patient, no-pressure approach
2026年1月3日
自発的なレビュー
The Cotswold Company - Knutsford からの回答
Good morning Shilpa Wahal,
We're happy to hear that you had such a positive experience. It's wonderful that our team member provided exceptional service and helped you find the perfect items with a patient approach.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kate was fantastic and then when we…
Kate was fantastic and then when we called to order more furniture the gentleman I spoke to over the phone was equally amazing. Thanks so much
2026年1月2日
自発的なレビュー
The Cotswold Company - Knutsford からの回答
Good morning Liandra Luna,
We're happy to hear that you had such a wonderful experience with our team members and ordering more furniture. Thank you so much for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Extremely helpful staff…
We found the sale assistant extremely helpful. We had a query and he dealt with this for you. Excellent service and we will be certainly be going back.
2025年12月28日
自発的なレビュー
A well thought out and beautifully…
A well thought out and beautifully presented store. We engaged with 4 different members of staff and in each case they represented the Cotswold brand to a high standard.
2025年12月29日
自発的なレビュー
Kate was extremely helpful regarding…
Kate was extremely helpful regarding our bench purchase having had a very unsuccessful attempt of buying from another company it was so nice to find someone helpful and we will now receive our bench before Christmas.. thank you
2025年12月15日
自発的なレビュー
The Cotswold Company - Knutsford からの回答
Good afternoon Joanna Rostron,
We're happy to hear that the bench purchase went smoothly. We appreciate your positive feedback and are so glad we could deliver your bench before Christmas after the previous experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, excellent quality of furniture
2025年12月14日
自発的なレビュー
The staff were amazing and the store is…
The staff were amazing and the store is beautifully presented
2025年12月14日
自発的なレビュー
Had a really good experience
Had a really good experience. I told the sales person what I wanted and so far they have delivered
2025年12月13日
自発的なレビュー
Helpful staff advising us on choice of…
Helpful staff advising us on choice of mattress, helped us to make the decision to order in store
2025年11月28日
Friendly and efficient service.
2025年12月5日
自発的なレビュー
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