Cook Taylor Woodhouse Solicitors LTD レビュー 

Jess Howard has been amazing from start to finish in the purchase of our home, quick, helpful and made a stressful experience so much easier!

I had an excellent service from Cook Taylor Woodhouse for the purchase of my property. Special thanks to Jessica Howard and Helen Moore who were exceptional in making it run so smoothly and quickly.

I am so grateful for the experience I had as a first-time buyer, and I truly appreciate Mesbah's incredible support throughout the process. Mesbah's help with all the paperwork was invaluable, especially when I didn't understand certain documents. Mesbah would take the time to call me and patiently explain every detail, making sure I was comfortable and informed. Mesbah always responded promptly and with clear communication, which gave me confidence and reassurance at every step. When Mesbah helped me navigate the contract, it made a huge difference in my understanding and comfort. Overall, Mesbah made my first buying experience smooth and reassuring. Thank you again for everything—your patience and dedication meant so much to me.

Amanique Ghag helped us overcome a number of issues with a difficult house purchase and gave us the confidence to proceed. We really appreciated her contribution to the process.

Fantastic service from Dhruvit Patel, so helpful and professional. Would highly recommend!

Andrew and Harvey were super efficient during the whole process.

Worst Conveyancing Solicitors I have ever seen and third world service. Before I could even begin the actual process, they messed up my onboarding documents. The purchase was the wrong address and to make matters worse the sales address was also wrong. This despite the firm having my sales memorandum from the estate agent. They did not even spot their own mistake. When I asked them to amend it, there was no urgency for such a basic school boy error. I kept getting emails notifying me of my to do list with no corrections edited. Even worse they said I would have to pay just one filing fee, but when I got the documents there are two filing charges. This sums up why England and the UK is now a third world nation. Anybody can do this job and they use paralegals not even actual qualified conveyance solicitors to do the work. No wonder such basic errors are made. No compensation to add insult to injury. Thankfully I never submitted the filing fees, got out before they could scam me and going to another firm.

CTW stayed in contact well.
The solicitor, Bhav, and team, Xanthe and Nirveer, kept me up to date and met the deadline I requried.
The staff were very helpful as I was able to drop off documents easily.

If I could give a zero star I would. My experience of this company has been horrendous from start to finish. A straight forward sale and purchase was made so difficult with a total lack of urgency or competency. When we complained to a Supervisor regarding our Conveyancer we were met with aggression, lack of interest and an appalling manner. This company made our experience a nightmare. Avoid at all costs and find anyone else but these!!!

Well organised, good feedback, familiar with our case throughout the process, which was extended by our buyer losing their first buyer along the way.

To Jess Howard, thank you so much for helping us buy our home. Your patience, clear advice, professionalism and constant support made the whole process easy and stress-free. Jess, thank you for all the extra time and effort you put into the processes. It was a genuine pleasure working with you and the whole team who cares so much.

We've moved house a number of times and I've got to say that Lavona Tullett from Cook Taylor Woodhouse was excellent throughout the process of our latest sale and purchase.

Very clear communication throughout and the best experience we've had from conveyancing Services.

We had an excellent experience throughout the purchase of our apartment. From start to finish, the communication was clear, prompt, and professional, and we always felt well informed about the progress of our transaction.
What impressed us most was how efficiently everything was handled. Matters were progressed swiftly without unnecessary delays, and any queries were answered quickly and clearly, making what can often be a stressful process feel straightforward.
We would have no hesitation in recommending their services and would happily use them again in the future.

CTW were magnificent supporting the purchase on our first home. Ryan was the lead on our case and went above and beyond to ensure we met our quite ambitious deadline. The whole buying process was pretty tasking for us, our first property fell through and the second property had some additional issues around the lease and sellers solicitors, despite these challenges, Ryan was thorough, polite and patient throughout. The team at CTW were also efficient and highly communicative.

Buying your first home can be a very daunting process, yet from the start, we knew we were in safe hands with Ryan. His professionalism was top tier and he was constantly on the ball.

10/10 communication
11/10 customer service

Bhav delivered high quality service throughout the whole process and I will always come back to him in the future.

Highly recommend Cook Taylor Woodhouse. 5 Star Service.

Abby Smith has been amazing!

We have used Cook Taylor Woodhouse Dartford branch twice and we feel they are very reliable, honest and have great communication. We have worked with Abby both times and cannot fault her. She is easy to contact, always happy to give advice and is very efficient with her work.

We are very grateful for the assistance we have received and due to CTW and their staff being so prompt our selling and purchasing processes have been quick and without stress and would highly recommend!

Many thanks!

Very responsive and proactive, our solicitor was always communicating to us throughout the process which makes a lot of difference. We will definately recommend.

Very disappointing communication throughout the early stages of my transaction. I received very few updates and often felt unclear about what, if anything, was happening with my case.

I was also disappointed to discover that my matter had been allocated to a conveyancer rather than a solicitor, as this hadn’t been made clear to me when I instructed the firm. My interactions with the team didn't give me any confidence that my purchase would be handled proactively or that communication would improve as the transaction became more complicated.
I have therefore decided to instruct another firm. Buying a property is stressful enough, and the lack of communication at such an early stage made me concerned about how the later stages of the purchase would be managed. Spoke to an 'Oliver' who was extremely rude and shockingly we were told to go to someone else anyway and that the £198 collected at the start is for "opening the file". I imagine I will have a fight on my hands to get this money taken for doing nothing - but I'll make sure to escalate this as high as it'll go.

I cannot thank Andrew & Harvey enough, they were brilliant throughout the whole process. Particularly in what was a very frustrating chain, their communication and readiness to get it resolved were greatly appreciated.

Charlie at Cook Taylor Woodhouse made everything so easy. She was quick to respond and pushed the sale of our property through as quickly as possible while remaining professional and approachable at all times. I would definitely recommend Cook Taylor Woodhouse Solicitors and particularly Charlie Kitchener.