CurrencyTransfer レビュー 

1,089
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been using CurrencyTransfer to transfer funds in bulk for taxes and living expenses for many years. The transfer experience and exchange rates have been much better than those offered by my ban... もっと見る

企業が回答しました

5つ星のうち4の評価

Generally all very streamlined and great customer service. A couple of times been disappointed a bit with delays in payments, mainly when I thought if transferred on a Thursday I should receive on a M... もっと見る

企業が回答しました

5つ星のうち5の評価

unbelievable service. they follow up immediately after you sign up. they try and figure out what accounts you might need. they suggest stuff. they explain stuff (e.g. MOEX). They setup zoom calls, pho... もっと見る

企業が回答しました

5つ星のうち5の評価

Simple interface. Clear instructions. Good Rates. On Time Processing/Distribution of Funds. Whilst automated, someone is always there & will to help if needed.

企業が回答しました

企業情報

  1. 支払いサービス
  2. ・
  3. 給与計算サービス
  4. 送金サービス
  5. 代替金融サービス
  6. 通貨両替業

当該企業による記述

CurrencyTransfer is the transparent marketplace where regulated foreign exchange providers compete for your business — helping you secure competitive exchange rates with complete confidence. Whether you're managing international business payments, buying property overseas, or sending money abroad, CurrencyTransfer makes it easy to compare providers, find the right rate, and know exactly what you're paying. With dedicated human support, no hidden fees, and a straightforward process from quote to transfer, we help businesses and individuals move money across borders simply and securely.


連絡先

4.8

優良

TrustScore 5段階評価の5

1089件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,089)

過去12か月のレビュー数: 26件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Used their services for more than 2…

Used their services for more than 2 years now, so far always delivered, and very responsive and helpful for any doubt

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Miguel,

We appreciate your continued trust in our services over the past 2 years. Your satisfaction is our top priority, and we're here to assist with any questions or doubts you may have. Thank you for choosing us as your currency transfer provider!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Very reliable company

Very reliable company. The currency transfer team is very involved in every transaction and they give feedback at every stage. They usually reply to the emails the same day and answers all your questions.
Also, the timings to receive the money from one bank account to another are very short. Usually the whole process last for less than 3-4 days and the rate exchange is great

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Thank you for your trust and positive feedback, Sergio! We're thrilled to hear about your satisfaction with our services. Swift responses and efficient transactions are our top priorities and we're here for our clients every step of the way!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Ease of use

Ease of use. Good rates. Immediate assistance if required

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Thank you for your feedback, Andrew! We're so happy to hear you're enjoying the rates and assistance provided by us!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Great, trustworthy, efficient company

Great company whom I really trust with transferring my money overseas with. They are always available on hand to assist with any queries, difficulties or just general advice which I really appreciate and find so helpful. Very efficient, great rates and make living overseas as an expat that little bit easier! Thank you!

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Ashleigh,

Thank you for your trust and positive feedback! We're here to make your life as an expat easier, and we're always ready to assist. Thank you for choosing our services!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Great service and great rates of…

Great service and great rates of exchange too!!

Good communication when setting up, was walked through the whole process over a teams call.

Money was sent and arrived within hours.

The support service via what’s app is priceless, the currency transfer team or your rep respond quickly to any questions.

Highly recommend this service.

Adam from U.K. living in KSA.

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Thank you, Adam! We're delighted to hear about your positive experience with our service. We appreciate your recommendation and are here to assist you whenever you need us!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Fast and competitive price

Easy setup, personal approach, fast transfers and very competence rates

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi David,

Thank you for taking the time to leave a 5* review - we are so pleased to here about your fantastic experience with us and look forward to assisting your future trades!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Great communication with the company…

Great communication with the company and easy to use. Very reliable!

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi James,

Thank you for the 5* review - we are so pleased to hear about your experience with us and are always here to assist on transfers!

All the best,
CurrencyTransfers

5つ星のうち5の評価

Excellent

Excellent. Simple easy steps enable me to easily send payments overseas.
Five star customer service.

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Neha,

Thank you for taking the time to leave us a 5* review. We work hard to ensure our clients have a user friendly experience on our platform and we are delighted to hear this is reflected in your experience!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Superb experience

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Andy,

Thank you for the 5* review - we are delighted to hear about your positive experience with us!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Excellent services

Excellent services. Always on time and handy if there are any issues. I am one happy customer.

2023年10月18日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Syed,

Thank you for the 5* review! We are so happy to hear about your positive experience with our platform and look forward to assisting your future transfers!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Could not fault this company!

This was my first time making an overseas currency transfer, So I didn't know what to expect while being extremely nervous. However Nick at Currenytransfer was so patient and step by step walked me through everything I needed to know. Always on hand to answer my queries or worries with a instant response. Then once done the transfer made it to my account in less then a day! Could not recommend enough :)

2023年10月4日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Thank you for your feedback, Jasmine!

We understand that making an overseas currency transfer for the first time can be a nerve-wracking experience but here at CurrencyTransfer.com, we aim to make the process as smooth, transparent and accommodating as possible and our superstar Nick is always here to help!

All the best,
CurrencyTransfer

5つ星のうち5の評価

excellent service

excellent service, highly responsive, very flexible - I am extremely happy with the relationship I have built up over the last few years !

2023年8月31日
自発的なレビュー
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi David,

Thank you for the 5* review and we look forward to working with you again!

All the best,
CurrencyTransfer

5つ星のうち5の評価

A most efficient and effective, and totally-trusted currency transfer company

Needed to transfer currency from a European country (Euros) to my UK bank (Pounds) with confidence. Decided to use CurrencyTransfer based on another recommendation, and they are an excellent company - efficient, effective, totally reliable and safe, and very quick. The system was explained to me clearly and concisely, and my money was transferred to my UK account within an hour of Trades being made - very efficient. CurrencyTransfer has my complete confidence and I will not hesitate to use them again when I need to transfer more money.

2023年8月29日
自発的なレビュー
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Mark,

Thank you for the 5* feedback! We're thrilled to hear about your positive experience with CurrencyTransfer. We're delighted that our efficient and reliable service met your currency transfer needs with confidence. We look forward to assisting you again in the future!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Highly recommend

Nick was super helpful. We hadn’t done this kind of transfer before but he explained everything very clearly and helped us get a good exchange rate.

2023年8月1日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Lucy,

Thank you for your feedback! We're delighted to hear that Nick was able to provide clear explanations and assist you in getting a favourable exchange rate. We're always here to help!

All the best,
CurrencyTransfer

5つ星のうち5の評価

EXCELLENT SERVICE & BEST WAY TO SEND…

EXCELLENT SERVICE & BEST WAY TO SEND MONEY HOME....
I have recently started working in KSA and was looking for ways to send money to the UK. Currency Transfer came highly recommended by my friends and colleagues. I used them on 6th July 2023 and was able to make a transfer from KSA to their banks in the UK ( in Saudi Riyals) and received the funds on the same day in my UK bank account. They are very friendly and professional people to work with.

The system of currency transfer is also very smooth and slick. You get an updated rate every 15 seconds and once you have booked it they will hold that quote for 24 hours.

2023年7月5日
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Kamil,

Thank you for the 5* review! We work to be a reliable and efficient service for transferring funds and it's an absolute pleasure to hear that this has been reflected in your experience with us. We look forward to working with you again in the future!

All the best,
CurrencyTransfer

5つ星のうち5の評価

Tension free funds transfered and easy your mobile/computer

Since April, May and June 2023, I did multiple transitions with a handsome amount from Saudi Arabia to the United Kingdom. All the funds are transferred as committed given date. Mr Nick and his team are always available to help if it is required.No problem at all. I can recommend anyone who wishes to use this channel.It's trustable.sure

2023年6月21日
自発的なレビュー
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Ghulam,

Thank you for sharing your positive experience with us! Our dedicated team are always available to provide assistance when needed. We continuously work to ensure our clients find our platform a safe and easy place to transfer funds, and we're so glad this has been reflected in your experience with us!

All the best,
CurrencyTransfer

5つ星のうち1の評価

The acquisition of an apartment…

The acquisition of an apartment overseas turned out to be a nightmare because of the incompetency and the lack of communication at Currency Transfer.
I was sending USD to be transferred in Euros for the closing.
They have good reviews and good rates which is why I decided to work with them. It was going to be a long term relationship I thought.
It started pretty good and we did a first transfer for a small amount as a test.
When the second transfer was initiated at a specific date and the exchange rate set up for a much larger amount the transfer was denied numerous times. I was devastated because my dateline was approaching.
The Fraud Department of my US bank blocked all outgoing wire transfers.
My US bank did cross examinations and concluded that Currency Transfer Operations Team didn’t send the accurate banking instructions for this specific transaction and eliminated the intermediary banking instructions.
In the meantime I had cancelled the exchange rate for the first transaction because the money couldn’t be sent.
This was the first mistake they did.
When the proper instructions were sent back to my bank, the wire transfer went through within a day.
As I was reaching to Currency Transfer and eager to discuss a new exchange rate since it was in my favor, I was told that they couldn’t identify the money transfer and that the money wasn’t there even though I had forwarded to them all the appropriate banking references and that the money had been debited from my personal account.
This is their second mistake telling me they didn’t know where this money was.
I have lost lots of time, energy and money and on top of that they charged me transfers fees on the previous transaction that couldn’t get through even though it was due to a mistake from their Operation Team.
As of now I still don’t know exactly where my USD money is and how I’m going to do the exchange to Euros for the closing on time.

2023年6月14日
自発的なレビュー
5つ星のうち2の評価

Misleading advertisement

Website shows a transfer example from ILS to Pound with very good markup. However, after opening an account, uploading documents and scheduling a call, the company representative claims that such transfer is not supported and advise closing the account and to use competitors. Waste of time and effort due to misleading advertisement.
In addition, the company representative says that the account will be closed by him, but I could still log and had to close it myself.
At least the company representative did call on time, so that is something.

2023年6月12日
自発的なレビュー
CurrencyTransfer ロゴ

CurrencyTransfer からの回答

Hi Sivan,

We apologise for the confusion that you experience during the account set up process.

Having thoroughly reviewed the situation, and the call recording, when we identified that our service would be a poor fit for you, our onboarding team suggested that it would be better/cheaper for you to find a service with the ILS settlement account held locally in Israel. The international settlement, required within our ecosystem, would have negated much of the perceived value, given the size of your transfer.

Regarding the account deletion, it looks like there has been a simple misunderstanding here. The call recording has you asking if you should delete your account, our onboarding team then offered to delete your account from our side, but where you suggested that they should not do that on your behalf, naturally we left your account open.

We appreciate this situation must have been frustrating and we do genuinely apologise for any inconveniences caused.

All the best,
CurrencyTransfer

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