Currys - Basingstoke レビュー 

48
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TrustScore 5段階評価の4

4.2

Unit 5-6 St Michaels Rt Pk, Harrow Way, RG22 4AZ Basingstoke, Hampshire, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Total incompetence, weeks of bungling from the local store, overseas call centres completely out of touch with the paying customer. I could write a whole book about the still ongoing experience. I wi... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a new TV. Was given very good service and advise from salesman Joe on best fit for us as TV Specifications are very different from last one we bought. On separate visit got speedy Tech advise... もっと見る

5つ星のうち5の評価

VERY KNOWLEDGEABLE AND EFFICIENT YOUNG MAN HELPED ME SELECT A NEW LAPTOP RECENTLY WHICH HAPPENED TO BE ON SPECIAL OFFER, BUT WAS MORE THAN ENOUGH FOR DOMESTIC USE.

5つ星のうち5の評価

Priscilla was very helpful in the shop & very knowledgeable. Delivery was efficient & the delivery men were very careful & our space was quite difficult to achieve. All very professional


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Basingstoke について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 5-6 St Michaels Rt Pk, Harrow Way, RG22 4AZ, Basingstoke, Hampshire, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(48)

過去12か月のレビュー数: 137,866件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Bought a new TV

Bought a new TV. Was given very good service and advise from salesman Joe on best fit for us as TV Specifications are very different from last one we bought.
On separate visit got speedy Tech advise on our existing Samsung

2026年9月29日
5つ星のうち5の評価

The store offered a welcoming…

The store offered a welcoming environment, with good displays and a wide selection of goods. The assistance of Sahithi was of the very highest standard. This member of staff had an excellent knowledge of the goods and a real desire to help which, along with her courtesy and consideration, made the shopping experience most pleasant.

2026年9月27日
5つ星のうち1の評価

I would like to speak to a manager…

I would like to speak to a manager about my awful experience both online and in store.

2026年9月25日
Currys  - Basingstoke ロゴ

Currys - Basingstoke からの回答

Hi Bethan,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

5つ星のうち1の評価

Disgusting customer service service

Shocking experience with Curries.Ordered a new washing machine,Paid for full installation and recycling.Fitters were running behind schedule I was told as they had another 27 deliveres and installations to complete.Rushed the installation.Didn’t bother to change water hose.Used old one from old machine.Switched machine on and left 6 seconds later.Tried to do a full wash load on Sunday.Machine took ages trying to fill with water ,then E4 water fault came on display.Had to manually pull the soap drawer out and fill machine with a plastic bottle to get washing done.Had to repeat messy process for the rinsing cycle.Phoned Curries on Sunday and they arranged a fitter to come Monday.So had to be home again and take time off work.Fitter called Andy Pope pulled machine out to find hose completely bent over in half.He quickly replaced with a new hose .Trying to compensated and was promised £50 gift card via email but when I phone the number they are now saying it was a £15 gift card.Phoned several times.Was promised a manager would phone today between 4.30 and 5.30.No body rings.Phoned myself again only to have them put the phone down.SHOCKING CUSTOMER SERVICE

2026年9月19日
自発的なレビュー
Currys  - Basingstoke ロゴ

Currys - Basingstoke からの回答

Hi Karen,

We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

5つ星のうち2の評価

I was disappointed with the sales…

I was disappointed with the sales support, he didn't even ask me about my buying history, to confirm what I needed to complete my purchase. I needed to buy more accessories when I got home, to enable me to use my laptop.
I was so disappointed I will not be using Curry's again

2026年9月17日
Currys  - Basingstoke ロゴ

Currys - Basingstoke からの回答

Hi Mrs Ritchie,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks, Jodie

5つ星のうち5の評価

Suma and James were outstanding with…

Suma and James were outstanding with their personal approach. They displayed a very high degree product knowledge and provided excellent guidance and advice. Both reflect the excellent standard of customer service that does credit to the store and company at large

2026年9月6日
5つ星のうち5の評価

Sanitha is very good!

My customer service representative, Sanitha, was excellent throughout my purchase of a new vacuum cleaner. She was extremely helpful and gave service with a smile which always gives me the impresion of someone who is interested, wants to help and wants the best outcome for the customer.

2026年9月2日

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