Currys - Brighton & Hove レビュー 

79
•
TrustScore 5段階評価の4

4.2

Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU Hove, East Sussex, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Sales person Jeremy was brilliant when we bought our new laptop, and technical support from other guy (sorry didn't get his name) was great, so knowledgeable! Set up our new laptop with everything we... もっと見る

5つ星のうち5の評価

Excellent customer service! The staff were very friendly, helpful, and professional. We took quite a long time to decide what we wanted, but they were incredibly patient and never made us feel rushed.... もっと見る

5つ星のうち5の評価

i purchased an all in one pc from Curry's in Hove. They had the one in stock that I wanted, but it took a while for someone to serve me. The assistant obviously tried to suggest extras, but was not pu... もっと見る

5つ星のうち2の評価

Hardest store to buy from , never staff around , well they are around but getting one to be able to sell you something is extraordinarily hard . Purchased from there 3 times in last few months ( bec... もっと見る

企業が回答しました


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Brighton & Hove について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU, Hove, East Sussex, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

79件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(79)

過去12か月のレビュー数: 139,171件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

The in shop service was awful

The in shop service was awful . Ended up leaving and ordering online from cafe nearby 👎

2026年10月18日
Currys  - Brighton & Hove ロゴ

Currys - Brighton & Hove からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち5の評価

There was a good selection of tumble…

There was a good selection of tumble driers on display and the store is well laid out, prices are reasonable. It took a while to get a member of staff to come and help me, which is off putting, however when I finally got a staff member she was really helpful and knowledgeable. A shout out to Hurera!!
Good selection of delivery slots as well

2026年10月15日
5つ星のうち5の評価

Sophia served me

Sophia served me, and what a wonderful person she is! She was very polite, friendly and professional, and explained everything clearly. Excellent service from start to finish. Great work, Sophia!

2026年10月14日
5つ星のうち1の評価

Doesn't come with the parts required to install

I am amazed that you would sell an oven that does t come with the correct parts to enable it to be fitted.

This is the first time in 30 years I have bought and oven that doesnt come with the electric cable. Therefore, a second shopping trip to Wickes to but more parts.

Terrible customer inconvenience and experience.

2026年10月10日
Currys  - Brighton & Hove ロゴ

Currys - Brighton & Hove からの回答

Hi Rich,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

5つ星のうち2の評価

9/10

9/10
Ordered tv 4/10 but still no idea when it will arrive. No estimated date. No communication. Website useless to find out information on estimated delivery.
Staff nice enough at store but cannot give me information as to delivery

2026年10月7日
Currys  - Brighton & Hove ロゴ

Currys - Brighton & Hove からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

5つ星のうち3の評価

It took over two hours to sort out my…

It took over two hours to sort out my requirements for a new laptop and printer. Also to accept and credit my old laptop & printer. I have to wait 10 days for the ‘help/advice’ appointment for which I had to pay £70.

2026年10月9日
Currys  - Brighton & Hove ロゴ

Currys - Brighton & Hove からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち5の評価

Excellent service

They telephoned before advising us that they would be with us in about 10/15 minutes. They arrived as estimated and they were polite and friendly. I explained about there could be a little problem and I explained, Terry said don't worry I'll have a look and he said no it was straight forward for them.
He and John worked together efficiently and set the new TV up and explained everything we needed to know.
Excellent service

2026年10月9日
5つ星のうち1の評価

⭐ 1 STAR

⭐ 1 STAR — CURRYS: MISLEADING REPAIR SERVICE! ⚠️😡

WARNING TO CUSTOMERS: Don’t assume buying in-store means you’ll get help when something goes wrong!

I bought a Vax vacuum cleaner for £139. It stopped working within a month.

THREE visits to Currys, THREE different explanations, and still no solution!

Currys advertises an in-store repair service and expert advice, yet staff couldn’t even agree on how to arrange a repair. Instead, I was told to contact Vax myself. Nobody answered the phone, and I was warned repairs could take over 28 days, assuming the process even gets started!

I was then offered an ex-display Samsung as an exchange, only to be asked to pay another £139 at the checkout! Absolutely ridiculous.

😞 I’ve also emailed Currys TWICE using the email address they provide on Trustpilot. NO RESPONSE. Please don’t reply to this review asking me to email you again!

Three wasted journeys. Two ignored emails. No repair. No refund. No accountability.

People buy from physical retailers expecting proper after-sales support. My experience has been the exact opposite.

I WANT MY £139 BACK — even as a gift card.

This is an unacceptable waste of time and a complete lack of respect for customers. 😡

2026年10月8日
自発的なレビュー
Currys  - Brighton & Hove ロゴ

Currys - Brighton & Hove からの回答

Hi Yoana, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75927. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Ben

5つ星のうち4の評価

Great value laptop especially with 20%…

Great value project especially with 20% off. Collection in store was a little more chaotic. Jade who served my in the Hove store was excellent but was being harangued by a colleague whilst serving me. Jade was very professional with me and her colleague so 5 stars for Jade.

2026年10月7日

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