Sales person Jeremy was brilliant when we bought our new laptop, and technical support from other guy (sorry didn't get his name) was great, so knowledgeable! Set up our new laptop with everything we... もっと見る
所在地
所在地を変更Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU Hove, East Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service! The staff were very friendly, helpful, and professional. We took quite a long time to decide what we wanted, but they were incredibly patient and never made us feel rushed.... もっと見る
i purchased an all in one pc from Curry's in Hove. They had the one in stock that I wanted, but it took a while for someone to serve me. The assistant obviously tried to suggest extras, but was not pu... もっと見る
Hardest store to buy from , never staff around , well they are around but getting one to be able to sell you something is extraordinarily hard . Purchased from there 3 times in last few months ( bec... もっと見る
企業が回答しました
企業情報
Currys - Brighton & Hove について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit5 Sussex House Business Pk, 274 Old Shoreham Road, BN3 7EU, Hove, East Sussex, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The in shop service was awful
The in shop service was awful . Ended up leaving and ordering online from cafe nearby 👎

Currys - Brighton & Hove からの回答
Very helpful sales assistant
Very helpful sales assistant . Polite and pleasant . Easy transaction and we walked away with our chosen products as there was plenty in stock .
easy to buy what I wanted
There was a good selection of tumble…
There was a good selection of tumble driers on display and the store is well laid out, prices are reasonable. It took a while to get a member of staff to come and help me, which is off putting, however when I finally got a staff member she was really helpful and knowledgeable. A shout out to Hurera!!
Good selection of delivery slots as well
Very understanding and didn't feel…
Very understanding and didn't feel rushed into buying. They employees gave an honest opinion on the types of products I was interested in
Sophia served me
Sophia served me, and what a wonderful person she is! She was very polite, friendly and professional, and explained everything clearly. Excellent service from start to finish. Great work, Sophia!
A perfect experience
I knew exactly what I wanted when I went to buy the TV. I can't remember the bloke's name but very well mannered and helpful.
My experience was great because the…
My experience was great because the staff member from currys was fantastic, he's name was rami and he helped me with all my questions and requests, anything i wasn't sure on he would be able to guide me with his knowledge.
Great customer service when buying a…
Great customer service when buying a cooker. Hurera served us and was so kind and helpful. Thank you
Set up of new laptop
Set up if new laptop as appt was not made at purchase time. Took time out and explained everything with great knowledge.
Very helpful
Doesn't come with the parts required to install
I am amazed that you would sell an oven that does t come with the correct parts to enable it to be fitted.
This is the first time in 30 years I have bought and oven that doesnt come with the electric cable. Therefore, a second shopping trip to Wickes to but more parts.
Terrible customer inconvenience and experience.

Currys - Brighton & Hove からの回答
9/10
9/10
Ordered tv 4/10 but still no idea when it will arrive. No estimated date. No communication. Website useless to find out information on estimated delivery.
Staff nice enough at store but cannot give me information as to delivery

Currys - Brighton & Hove からの回答
It took over two hours to sort out my…
It took over two hours to sort out my requirements for a new laptop and printer. Also to accept and credit my old laptop & printer. I have to wait 10 days for the ‘help/advice’ appointment for which I had to pay £70.

Currys - Brighton & Hove からの回答
Excellent service
They telephoned before advising us that they would be with us in about 10/15 minutes. They arrived as estimated and they were polite and friendly. I explained about there could be a little problem and I explained, Terry said don't worry I'll have a look and he said no it was straight forward for them.
He and John worked together efficiently and set the new TV up and explained everything we needed to know.
Excellent service
Ashkan was polite and knowledgeable
⭐ 1 STAR
⭐ 1 STAR — CURRYS: MISLEADING REPAIR SERVICE! ⚠️😡
WARNING TO CUSTOMERS: Don’t assume buying in-store means you’ll get help when something goes wrong!
I bought a Vax vacuum cleaner for £139. It stopped working within a month.
THREE visits to Currys, THREE different explanations, and still no solution!
Currys advertises an in-store repair service and expert advice, yet staff couldn’t even agree on how to arrange a repair. Instead, I was told to contact Vax myself. Nobody answered the phone, and I was warned repairs could take over 28 days, assuming the process even gets started!
I was then offered an ex-display Samsung as an exchange, only to be asked to pay another £139 at the checkout! Absolutely ridiculous.
😞 I’ve also emailed Currys TWICE using the email address they provide on Trustpilot. NO RESPONSE. Please don’t reply to this review asking me to email you again!
Three wasted journeys. Two ignored emails. No repair. No refund. No accountability.
People buy from physical retailers expecting proper after-sales support. My experience has been the exact opposite.
I WANT MY £139 BACK — even as a gift card.
This is an unacceptable waste of time and a complete lack of respect for customers. 😡

Currys - Brighton & Hove からの回答
Great value laptop especially with 20%…
Great value project especially with 20% off. Collection in store was a little more chaotic. Jade who served my in the Hove store was excellent but was being harangued by a colleague whilst serving me. Jade was very professional with me and her colleague so 5 stars for Jade.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







