Currys - Bromborough レビュー 

15
TrustScore 5段階評価の4

4.2

Unit A The Croft Retail Park, CH62 3PN Bromborough, Merseyside, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent knowledgeable staff in the Bromborough store - special thanks to Ian & Oliver. Made buying a TV easy with expert advice given freely and no hard push to one brand or another. Staff like thi... もっと見る

5つ星のうち5の評価

Brilliant experience only went to have a look see if would price match ending buying a pair of meta glases. Great customers service from Bob the builder at Bromborough. Highly recommend. Sorted the... もっと見る

5つ星のうち5の評価

Just recently I popped into Currys in the Croft Industrial Estate in Bromborough as I was experiencing problems with my TV remote controller and just needed a wee bit of help. The first perso... もっと見る

5つ星のうち2の評価

Firstly put secret shoppers in currys in bromborough, staff seem to dissappear when customers are in store. This visit when I did get a member of staff he was fine at first and found what I required (... もっと見る

企業が回答しました


企業情報

  1. 電化製品店
  2. 携帯電話販売店
  3. パソコンと周辺機器の店
  4. 電子機器店
  5. キッチン用品店
  6. テレビ販売店

Currys - Bromborough について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit A The Croft Retail Park, CH62 3PN, Bromborough, Merseyside, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(15)

過去12か月のレビュー数: 145,508

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Just recently I popped into Currys in…

Just recently I popped into Currys in the Croft Industrial Estate in Bromborough as I was experiencing problems with my TV remote controller and just needed a wee bit of help.

The first person to greet me was a lovely friendly lady called Kerry - she helped me with my problem re the remote - then I decided to chat about problems with my WIFI - she then called her colleague, Ian who turned out to be just as helpful.

All in all the whole experience was brilliant and all problems solved.

I would 100% recommend calling to Currys with any problems you may be experiencing with electrical goods.

2026年8月17日
自発的なレビュー
5つ星のうち2の評価

More staff on yhe shop floor

Firstly put secret shoppers in currys in bromborough, staff seem to dissappear when customers are in store. This visit when I did get a member of staff he was fine at first and found what I required (sort of) as what is normal for Currys staff they push a policy to keep your appliances insured should something go wrong, also safety on line policies, this visit nothing, nada, total lack of offers, he rushed through the sale even took me to pay at a pay point in the gaming section instead of the main desk. The reason coud have been because two customers had returned to the store that he had dealt with earlier, but I could be wrong only he knows why my sale was rushed through. I have found this happens often in the Bromborough store, if there was a different shop that dealt with the same things Currys do I wouldn't touch them with a barge pole.

2026年8月22日
Currys  - Bromborough ロゴ

Currys - Bromborough からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number- CUR81951

5つ星のうち1の評価

Breach of Consumer Rights Act 2015 / Misinformation by Staff

My problem started on 2/06/26 when I bought an LG TV and soundbar (for nearly £2000!). I was given the wrong TV in store. I went back but was told it was my responsibility to get it back to the store. This was tricky due to it's size but I did it. The customer care manager was rude, unhelpful, arrogant and seemed to be having some kind of petty dispute with the serving staff. Asking me to walk across the huge store and back to get basic info from the staff that he could have looked up easily. Eventually I get the correct TV.
The other day I noticed the subwoofer had stopped working. I contacted LG and Currys. It was clearly broken. No help from either. Was told as 30days had expired no chance of a replacement. But I could get a repair. No chance of replacement!!! it was 12 weeks old!! Apparently this is legal so beware of this. Currys "helpline" useless said I had to go in store with soundbar and subwoofer. I did this but when I got there the staff rang LG and I then had to speak with LG on the phone. I was told it was up to me to provide proof of purchase, serial number a short video clip of the thing not working. Currys just left me to it. I had to take the soundbar and woofer back home. I have since looked this up and it is apparently in direct breach of the Consumer Rights Act 2015. My contract is with Currys, not LG. Under UK law, because the fault occurred within six months, the burden of proof lies with Currys, and Currys are legally responsible for arranging the repair or replacement. They should have taken it and dealt with it. I had an absolute nightmare with LG trying to sort it (including trying to get a video clip of small enough file size to attach to an email. Clearly done to make it difficult for you). Eventually it has started to move but the repair still needs to be arranged. We'll see. I am appalled at Currys!! I have spent nearly £4000 in the last 10 months at this store and will likely never spend a penny there again. No interest in aftercare at all, either in store or on the helpline on the phone. And it would appear it total breach of UK consumer law!!
I have since researched the sound bar. It has a history of breaking in the same way mine has shortly after purchase!! A common fault. Forgive me for thinking that when I was sold the TV and soundbar as a package in a "good deal" to encourage me to buy, Currys was perhaps just trying to offload stock that is unreliable? I have emailed a few addresses for Currys that I have found online (with receipts proving how much I have given them in the last 10 months). I am awaiting a reply, If the addresses are still valid. It's not easy trying to contact someone other than generic customer liaison staff who are of little to no help to be honest.
Really disappointed Currys. Great until something goes faulty or wrong. I thought you were better.

2026年8月21日
自発的なレビュー
Currys  - Bromborough ロゴ

Currys - Bromborough からの回答

Hi Mr Allport, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81844.(Please attach to email)  


Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報