Currys - Cannock レビュー 

51
•
TrustScore 5段階評価の4.5

4.3

Unit 2&3 Linkway Retail Park, Watling Street, WS11 1TD Cannock, Staffordshire, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The sales guy Alex was truly exceptional. He was patient and took care to explain the process of buying and setting up our new laptop. He went above and beyond to ensure transferring data from our a... もっと見る

5つ星のうち1の評価

Bought a £1500 tv with a smart remote and £50 of free batteries and screen cleaner which they then charged me for, the remote wasn't smart and I was told I would have to convert it to the old manual v... もっと見る

企業が回答しました

5つ星のうち5の評価

The prices are reasonable. Customer service is always very good. I was help by a very nice young man in the cannock store named Ross. He made buying my new cooker a very easy experience.

5つ星のうち5の評価

Stephanie (12) and her manager were very kind and helpful sorting out a damaged fridge freezer and arranging a replacement. It was a long story but they were patient. Problem sorted and new fridge f... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Cannock について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 2&3 Linkway Retail Park, Watling Street, WS11 1TD, Cannock, Staffordshire, 英国

  • 03445610000

4.3

優良

TrustScore 5段階評価の4.5

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(51)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful service/ Herbie

Myself and my wife had nothing but excellent service at the store in Cannock from Mark who has been there years and always been very helpful and a young gentleman by the name of Harry again was very pleasant and helpful it’s a pity you don’t get this type of service in other shops and industries I give them 10/10

2026年9月29日
5つ星のうち5の評価

Salesperson that goes above and beyond

Stephanie served me. She was brilliant and showed me various washing machines. I purchased one and she also gave me good advice on a fridge freezer. Two weeks ago I'd gone into the store for a lead to connect my dash cam in my new car. Stephanie served me then as well and searched for one but Curry's didn't stock the one I wanted. Stephanie went above and beyond and found out the name of the lead and where I could purchase one from. She really is one of the best salespersons that I've had serve me in the Cannock store and they are all helpful.

2026年9月24日
5つ星のうち1の評価

Got my name wrong!

2026年9月18日
Currys  - Cannock ロゴ

Currys - Cannock からの回答

Hi Mr Maddox,
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Thanks, Jodie

5つ星のうち1の評価

Shocking service

I ordered an xbox through their online click and collect. The store was showing two in stock. I ordered and paid £669.00 direct from my bank and not credit. Got the usual response that it would be available for collection in an hour. After 1 hour 15 minutes I had no further email saying it was ready for collection. I visited the store. Showed them my purchase email only to be told it was a "Ghost order" basically the stock did not exist at that store. I asked when would they be getting stock, no answer. I asked how do I get a refund, only to be given a piece of paper with a phone number to call. No help from the staff, no offering to look into it or make a call...nothing.
I sat in my car outside and called the number, trying to get through is a nightmare, three calls disconnected l. Eventually I got through. Explained everything only to be told the payment needed approval. I said it wasn't credit it was paid for in full out of my bank account. He said it now had been approved and to wait for delivery. I informed it was a click and collect order. I asked if the store had stock, he couldn't answer only stating that i should receive an email saying when to collect. I informed I was outside the store and would it come through soon. He didnt know. I then said I would like an immediate refund so I could go elsewhere, he then said it would take 7 days to refund. I was flabbergasted. They had taken money on a collect in an hour item that showed there were two in stock, that wasn't in stock, but would take 7 days to get my money back. Shocking!! He said it was all approved and should come through soon. Nothing came through. I sat outside the store from 18.30 until 20.00 going through this and nothing. I returned home. I checked the website again and was still showing two in stock for the same store, which I've took a screenshot. I have not had any further emails from currys, either to say the item is unavailable or to say when to collect when it is available or offering an immediate refund...nothing. All I am aware of is that currys have taken £669.00 under false pretences and nobody in that company could careless, especially the store staff!!! It's disgusting. I am the one being left out of pocket and no doubt be spending endless hours on endless calls trying to get my money back. I will never give them my business again.

Update. The following day.

I contacted currys again and eventually got through. Explained everything again, then got cut off, again!!

Got through on an online chat and to cut a long story short I was told that my order was held up on the " Backend" for further checks to my payment method!! And it could take upto another 24 hours!! Seriously you need to run a check on my payment coming from a UK bank that was paid in full by a debit card!! I kept asking why this is the case. No reasonable answer was given. So if I had gone to the store and purchased it with my card, would i have been told to come back in 24hours to collect? This has gone beyond ridiculous and feel like some sort of criminal for paying for something outright instead of their credit facilities. How have we got to this point that you cannot purchase something on a click and collect basis with a direct transfer without some sort of suspicion being raised. Maybe I ought to turn the tables and say that currys have stolen my money. Because basically they have taken my money and not provided goods or a refund!!

2026年9月15日
自発的なレビュー
Currys  - Cannock ロゴ

Currys - Cannock からの回答

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74142. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち5の評価

Timescale advised was upheld.

I ordered late on a Sunday and was informed that my purchase would be available for collection on Tuesday,

Upon arrival, I was greeted by a friendly assistant and my collection was duly concluded by 2.30pm.

I am more than happy to recommend Cannock Currys.

2026年9月9日
5つ星のうち5の評価

Ordering online is a pleasurable experience

The whole experience with ordering online from Curry’s is very easy to follow and to purchase the items that’s required.
Using the flexi pay is also very convenient
It makes the shopping experience much more pleasant than going to the store looking around and pick up what you want/need, mainly because I struggle dealing with people, this way I can browse online get the information I need to ensure the items I want are right for me and my family, then just go and pick them up once they’re ready for collection.

2026年9月9日
5つ星のうち3の評価

Currys at Cannock

the sales pitch from Meg 17 at cannock was good even though she seemed more bothered about her upcoming holiday in Tenerife. I was not asked about the size of the product and getting it into our home and door sizes and also and door off cost if required. I had to take the doors off myself as advised by the delivery guys who were excellent and then struggle to get it in myself.The American style fridge freezer has a 2 year warranty and Meg 17 let us know the fridge freezer had a 5 year warranty when registered with Hisense however this come at an additional cost when you go onto the website itself. The website only allows the 2 year warranty if you purchase the added extra warranty cost which is monthly. Be aware guys.

2026年9月2日
自発的なレビュー
Currys  - Cannock ロゴ

Currys - Cannock からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち1の評価

Sent message about currys,had return…

Sent message about currys,had return message ,from jodie saying sorry about your opinions,she said she would contact me shortly,no reply,so sent another message a man named ben replied very quickly stating due to income of mails its taking a little longer? Still no reply,need to speak to some one before the 21 day clause expires been put under stress cocerning issues,in fact had heart attack and in hospital paying £2,200 for tv,would expect better service, grieves me so much that i havethis money to this company

2026年9月8日
自発的なレビュー
Currys  - Cannock ロゴ

Currys - Cannock からの回答

Hi, we have recieved your email. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. This shall be picked up shortly. - Shauna

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