The young man who promptly answered the notification to come upstairs to help was patient, knowledgable and listened to my specific requirements. The product at his suggestion has proved perfect for m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The services was super and every questions was answered with care. Especially Michael from Charlton branch, hope to visit soon best regards
Purchased a birthday present on the 8/10/26, next day delivery in-store. The delivery kept being delayed arriving 3 days late. However the product was not correct on arrival and instead of... もっと見る
企業が回答しました
Very pleased with my purchase. I haven't used it yet. The salesman is a genius, he guided us through the period we were having difficulty with creation flexpay account, very supportive. Highly recomm... もっと見る
企業情報
Currys - Charlton について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 6 Stone Lake Retail Park, SE7 8LU, Charlton, London, 英国
- 03445610000
4.4
優良
30件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Curry's Staff are pretty good
The Curry's Staff are pretty good, friendly and honest. Thanks a lot for everything
2026年10月20日
The young lady who served me the cooker…
The young lady who served me the cooker was very polite, very professional and helped full
2026年10月19日
The services was super and every way
The services was super and every questions was answered with care. Especially Michael from Charlton branch, hope to visit soon best regards
2026年10月17日
Great service excellent price
Great service excellent price. I was also able to recycle my old tech.
2026年10月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My purchase was Click and Collect
My purchase was Click and Collect. It was not at the collection point and pleasantly apologetic staff took 15 minutes to find it.
The on llne part of the purchase went well.
2026年10月15日
Currys - Charlton からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Wrong product for Birthday.
Purchased a birthday present on the 8/10/26, next day delivery in-store.
The delivery kept being delayed arriving 3 days late. However the product was not correct on arrival and instead of a DJ set for my daughter's 16th birthday the product arrived is incorrectly a Ninja kettle.
We are told a 2week investigation has to happen now, and really this should be managed on the company time and not mine. A refund/compensation for numerous calls to offshore call centre and inconvenience should be reasonably immediate.
I work in an organisation with 5000 staff, I'm pretty sure I won't be recommending they purchase from Currys if they should ask me.
Currys Charlton in-store staff as helpful as they could be, highlighting a store nearby had 6 units of the product but I am not allowed to swap over.
Please refund and collect the kettle.
2026年10月8日
自発的なレビュー
Currys - Charlton からの回答
Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76615. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
Great helpful experienced Samsung…
Great helpful experienced Samsung salesman helped me decide which American Fridge Freezer to buy.
2026年10月13日
The service was top notch
The service was top notch, i see patience and care when a staff is attending to customers. Staffs take time to explain the quality of items and documentation is good.
2026年10月11日
Respect.The young man who promptly answered the…
The young man who promptly answered the notification to come upstairs to help was patient, knowledgable and listened to my specific requirements. The product at his suggestion has proved perfect for my needs and I am pleased with the result. It wasn't the most expensive purchase but I was treated with respect.
2026年10月11日
No hassle order and pick up
No hassle ordering online. Good communication and updates. Instore service was excellent with the service colleague taking the trouble to help get an awkward item into my car for me. Absolutely nothing to find fault with
2026年10月11日
Store and Internet dept Systems not linked to falsilitate a refund in the store
The tech sales assistant who helped me choose a 24' TV & a Wall bracket, was very helpful and informative. Because thay was not in stock He also arranged for my chosen purchase to be delivered to my home.
Unfortunately I had to return the Wall bracket to the store because it was not suitable for my requirements. And required a Refund.
The Store Manager, was also very helpful BUT he COULDN'T process a Refund for me
BECAUSE THE STORES SYSTEM can't process an INTERNET bundle purchse. ( 2 items).
I pointed out to the manager as far has I'm concerned I purchased it IN THE STORE.
He did understand my frustration with the situation.
And got a Helpful Tech Assistant, MIKE to help me on the phone with the Internet dept to falsilitate my refund.
SO PLEASE GET YOUR SYSTEMS TO LINK UP.
2026年10月6日
Currys - Charlton からの回答
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future
CUR76027
My online purchase was delivered…
My online purchase was delivered earlier than expected from the warehouse which was a pleasant surprice. The local store staff were nice and helpful on collection. I am very pleased with the quality of the item.
2026年10月8日
I have to admit the customer care once…
I have to admit the customer care once crashing through the queue was extremely excellent, and my first pair of AirPods Max were faulty when taking them back there was no quibble these were refunded optional replacement if wanted! Amazing service
2026年10月7日
I was looked after well
I was looked after well, my questions were answered clearly, with further advice on how to handle the fridge when it arrives.
2026年10月4日
Very pleased with my purchase
Very pleased with my purchase. I haven't used it yet. The salesman is a genius, he guided us through the period we were having difficulty with creation flexpay account, very supportive. Highly recommendable.
2026年9月26日
自発的なレビュー
Extremely helpful staff assistant
Extremely helpful staff assistant. She was very knowlegeable about products & went out of her way to assist with product specifications, without leaving me under pressure to buy.
2026年10月3日
Order arrived earlier than expected
Order arrived earlier than expected. Friendly and helpful staff.
2026年10月1日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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