I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and ther... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and ther... もっと見る
企業が回答しました
We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional e... もっと見る
A super experience with Jonah, he was very helpful and efficient. Made everything very easy for us and explained the items well.
Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and mad... もっと見る
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 3 Rushmere Retail Park, BT64 1AA, Craigavon, Co Armagh, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The member of staff we dealt with was excellent and very knowledgeable of the products
A super experience with Jonah, he was very helpful and efficient. Made everything very easy for us and explained the items well.
Ben was so helpful and informative. Helped make purchasing a tv and microwave very seamless.
I had to wait for over 5 minutes before anyone came to the collections counter to serve me. The box was damaged and no other replacement in store.

Currys - Craigavon からの回答
I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and there was nothing he could do.
I tried to be accommodating and asked if I could simply leave the item with them until the system was back up, as I couldn't make the trip again any time soon. He refused again, and was extremely rude and dismissive about the whole thing. There was no attempt to help, no apology, and no alternative offered, such as taking my details or booking me in for another time.
With the cost of fuel and the current economy, wasted journeys aren't something I can afford. I left with a broken item and a wasted evening. If you're paying for Care & Repair, expect to be treated like a nuisance when you try to use it. Staff training in basic customer service is badly needed here.
I'd advise calling ahead before making a trip, and I won't be shopping here again.

Currys - Craigavon からの回答
ON TIME, PLESENT & EFFICIENT STAFF, LEFT AREA CLEAN AND TIDY. WELL DONE
We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional experience,thank you
The customer service was very good and everything was explained in simple terms.Also there was no pushing unwanted services onto me
The customer service from the sales team was excellent to me offering and explaining others products to me i would highly recommend curry's as a product to anyone.
I didn't get her name. But we had lovely customer service. Well informed about the product and the finance part
I wanted to order a tumble dryer in Craigavon, but I can’t, and they won’t deliver it. I went to the store and chose one that was in stock, but the lady told me that I have to collect it myself. I can’t order it online either. Is this a joke?

Currys - Craigavon からの回答
Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and made sure the TV was secure before he left us. Excellent service.
I think what made my experience at Currys special was the attentivness of the young assistant who aided me so expertly with my purchase. They could not have been more helpful, friendlier or knowledgeable in regards to the item i was enquiring of and it helped me very much in deciding which product siuted my budget and needs. Customer service is a priority for me and the person who served me is an absolute credit to your company.
Ordered, paid for and collected within the hour. The young man was polite and helpful. The online service for ordering was easy to follow .
Very helpful, polite and attentive and in no way pushy.
Brilliant service in shop.
Delivery was on time with 2 great van drivers. They removed the packaging and took it with them and brought the fridge freezer in without knocking against the walls. Fantastic!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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