Currys - Cwmbran レビュー 

39
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TrustScore 5段階評価の4

4.1

Unit 5A Cwmbran Retail Park, NP44 3JQ Cwmbran, Gwent, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Service was Excellent, Sid looked after my mothers needs and listening to what she wanted without being pushy. He cared about doing a good job for us which was refreshing , great range of products in... もっと見る

5つ星のうち5の評価

Vissey handled our purchase of an under counter fridge .Very professional young lady with good product knowledge.

5つ星のうち5の評価

Came into store to buy a fridge freezer, plenty of choice, and sales assistant was very knowledgeable! The information on the item we picked was thorough, and what we needed to know. The very young... もっと見る

5つ星のうち1の評価

I bought a range cooker, although it was five years ago it's not been used much, my husband and I are OAP'S so not used like a family. The main oven glass shattered, the rubber seal rotten, the engine... もっと見る

企業が回答しました


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Cwmbran について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 5A Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, 英国

  • 03445610000

4.1

ほぼ満足

TrustScore 5段階評価の4

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(39)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exceptional service

The staff in the store were extremely helpful and efficient, making our purchase very easy. The delivery team were excellent making a difficult delivery look easy. Exceptional service from purchase through to delivery.

2026年10月3日
5つ星のうち2の評価

I paid £45 for a time to have my item…

I paid £45 for a time to have my item delivered at a certain time this did not happen it was delivered outside the time

2026年10月4日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR75574

5つ星のうち1の評価

As a company Currys are impossible to deal with.

As a company Currys are impossible to deal with, and that is bourne out from many years experience. My lkatest purchase was a printer which was reasonable but only because i did it through click and collect and picked it up instore. My previous order, a HP Laptop, came without a charger. At no time did the staff mention this, even though they are obliged by law. Under bothh EU regulations and UP regulations (the Consumer rights act 2015). Even though the EU passed a law unbundling laptops, which was NOT ratified by the UK parliament (it was passed after we left the EU), it still specified that any laptop/tablet that couldn't be charged by a standard USB C charging plug MUST be sold with a charger. This laptop was a 15" screen and requires a charge of 65watts. This is well beyong even a relatively high wattage charger range (bear in mind the maximum charge size on any Samsung phone is still only 25watts. I dealt with a trainee Advisor and a manager. When we picked the printer up I spoke to a manager who point banc refused to read the law (which I had printed out from past experience) and she refused to admit she new the advisor and the manager who was training. ABSOLUTELY disgraceful behaviour from ANY member of staff let alone a manager. I spoke to another member of staff, who happened to present when we where discussing the laptop and placing the order, and he confirmed he knew both tthe Adviser and Manged who was brought in to train him. I have had many many bad experiences with Currys going back 12 years. If there was anyone else I would never visit currys but there isn't. Even before that I always used Comet who's staff where far helpful than most of Currys staff ( though NOT all, but helpful ones generally those who will go against company policy to help).

2026年9月9日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Hi Mr Webb,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

5つ星のうち3の評価

Purchase of fridge freezer…

So we saw a fridge/freezer with a glass door. I said that was no good for us. Sales assistant said there was a cheaper one without the glass. Much better for us. However the more expensive one with the glass door was ordered and delivered. When I saw the glass i said thats not what I ordered. Also we were told the LG model ordered was mains operative for the ice so we had paid for plumbing. This model is not mains operative, its has a water tray for the ice. We returned to the store after delivery. We expressed our concerns. We were refunded £100 the cost of plumbing and removal. This fridge freezer is £300 more expensive than the one we wanted so we will stick with if for the 28 days and see how we get on

2026年9月12日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Hi Joanne,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

5つ星のうち5の評価

Currys Cwmbran Delivery

My wife & I purchased a new freezer from Currys Cwmbran.
We agreed a delivery date of today, we were able to track the delivery on the day.
We had a telephone call from Gavin to let us know he would be with us in 10 minutes. Gavin arrived on time with his colleague .
We want to thank Gavin & his colleague for their friendly & professional conduct coming into our home. Thank you both.

2026年9月10日
自発的なレビュー
5つ星のうち2の評価

The driver and all didnt take wrapping…

The driver and all didnt take wrapping and unwrap ad meant to and theybwasd nkt caewful with it

2026年9月2日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Hi, We’re so sorry to learn of the poor service you have received regarding your recent delivery, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

5つ星のうち2の評価

I am not impressed with the staff in…

I am not impressed with the staff in the Cwmbran branch delivery boys were amazing in the store spoke the one in charge he was will no fuss to give me my rebursment until this lady got involved and wouldn’t listen when telling her the boys didn’t install the appliance I ended up leaving out of pocket has they didn’t have to take doors of or install it because it had to stand for 4 hours then turn and wait another hour she was very arrogant delivery boys brilliant won’t be going to Cwmbran one any time soon

2026年8月31日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Hi,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

5つ星のうち1の評価

All good thank you

All good thank you
Very satisfied

2026年8月22日
Currys  - Cwmbran ロゴ

Currys - Cwmbran からの回答

Hi, I'm pleased to hear this. We would like to thank you once again for taking the time to contact us. If possible, to reflect the service we have provided, would you consider re rating us on your review via TrustPilot? We really would appreciate it. - Shauna

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