After delivery of a machine that had a dent, we phoned curry’s and a replacement was delivered within 36 hours. All the staff from the lady in customer services to the young man in store and the deliv... もっと見る
所在地
所在地を変更U2 Broadwater Way Retail Park, Hampden Park, BN22 9PW Eastbourne, East Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I needed a heat pump tumble dryer as mine had broken. The sales assistant was very helpful identifying the best model, making sure in stock and sorting next day delivery.
Avery helpful member of staff, who was polite and answered all my questions, which led me to purchase my new headphones which I am very happy with.
Terrible, went to collect a coffee maker, this was going to be a Christmas gift. The coffee pods included in pack were out of date by 1 month which is illegal. To be fair the member of staff tried t... もっと見る
企業が回答しました
企業情報
Currys - Eastbourne について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
U2 Broadwater Way Retail Park, Hampden Park, BN22 9PW, Eastbourne, East Sussex, 英国
- 03445610000
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Speedy and polite service
Excellent service, next-day delivery of washing machine, unboxed and packing removed. Very polite and friendly delivery team.
It was late in the day knew what I…
It was late in the day knew what I needed in washing machine..rushed to Currys Eastbourne where I met an amazing character in an assistant called JAY! Told him what I needed but 8 wanted to check it out..the entire process took less than an hour..took item away in my car I fitted it job done all thanks to JAY
A most friendly and engaging member of…
A most friendly and engaging member of the sales team. Knowledgeable and gave excellent advice. A pleasure to deal with.
Patience and knowledge provided by the…
Patience and knowledge provided by the sales person.
Archie was excellent
Archie was excellent; knowledgeable, extremely helpful, patient and made taking decisions about choice of products much easier. Couldn’t have done anymore to aid us. Thank you.
We r very satisfied with our fridge…
We r very satisfied with our fridge freezer so far, it was as described on line and was delivered on time by very helpful delivery men
回答に AI 支援を利用する場合があります詳細を表示
I went into Currys at Eastbourne this…
I went into Currys at Eastbourne this morning to pick up an order. There was no one at the desk but several members of staff were walking around. I asked one of them if they could help me but got a curt, "I'm busy, wait at the desk". So I waited. A member of staff who wasn't serving kept looking in my direction so I finally went over and asked if he could help. He was as rude as the first member of staff and snapped that they were all very busy and I'd just have to wait. I don't mind waiting, but surely the correct response to a customer would be, "I'm sorry, we're very busy at the moment, would you mind waiting at the desk and as soon as someone is free they'll come over. Thank you for your patience." It wouldn't have taken a lot. Very poor customer service, but I did eventually get served.

Currys - Eastbourne からの回答
Customer service assistant
Elyas was incredibly helpful and explained the product choices clearly and concisely.
Thank you to Andrew in Currys…
Thank you to Andrew in Currys Eastbourne for being really helpful and honest while helping us look for a college laptop. Wasn’t pushy and certainly didn’t force a sale or his opinions. Helpful and polite young man.
Every thing we wanted to know
Every thing we wanted to know
The questions were answered
Steered us to the right television to suit my wife’s failing sight
Thanks to all pleasant experience
Brian
Purchased a new phone!
Went in to buy a new phone which was on offer at Eastbourne store. Staff were attentive and helpful. Needed assistance to transfer information from my old phone which they did there and then whilst I waited(£25).
Shahim06 incredibly knowledgeable. All round a good experience as I was concerned about buying a new phone - very straightforward process there.
Great customer service in store
Great customer service in store. The sales rep Archie was very knowledgeable and helped us find the right appliances at the right price.
Flexible way to pay
Bought a product on a buy now pay in full by the end of 9months interest free which was explained and setup by the Curry's staff member who dealt with our purchase.
The process was quick to setup and a flexible means to pay off the debt without incurring interest. There is the option to buy other items using the finance provided if required but this may incur the regular interest payments.
I bought online and collected in store…
I bought online and collected in store 30 minutes later. I had my new, competitively priced HP printer up and running within 45 minutes of discovering the old one was broken.
Great customer service
Great customer service! Daisy was very friendly and carried out one of my purchases to the car without being asked. Thank you!
Helpful staff
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