I went, with my 89 year old Mother, today to purchase a Washing Machine. Pat, a Sales Advisor, asked if she could help us. She couldn't have been friendlier or more helpful. The Washing Machine was or... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were looked after in store by a very helpful member of the sales team. The only problem we had was with the computer sales system which changed our address details. Although we were assured b... もっと見る
The technical advice during purchase was excellent and unbiased. A pleasure to be given sound advice, and Krish also was careful to only say what he knew and did not guess when his detailed knowledge... もっと見る
Having purchased a head. I was expecting to be in and out. However this was not the case . Huge shop little or no staff . Noone at tills or collection point. Had walk half down shop before finding som... もっと見る
企業が回答しました
企業情報
Currys - Farnborough について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 8 Blackwater SP, Farnborough Gate, GU14 8BL, Farnborough, Hampshire, 英国
- 03445610000
4.5
優良
68件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent sales personnel
Excellent sales personnel - delivery and installation work on time and done quickly.
2026年9月26日
The item I needed was quickly available for collection.
The item I needed was in stock, and available for collection in just over an hour.
2026年9月24日
Bougjt LG TV
Bougjt LG TV
SOUND BOX
and all staffs help me . They are very expereance and well manner guys.
2026年9月22日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Currys - Farnborough からの回答
Hi
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Louis
Friendly efficient helpful service by…
Friendly efficient helpful service by Krish in Farnborough branch, thank you so much
2026年9月18日
自発的なレビュー
Time and Patience with Knowledge
Roshan [ assistant 22 ] and Pat Smith Gander were excellent, they gave me time and patience with knowledge .
2026年6月23日
Bought a laptop
Bought a laptop, had to redo all paperwork as my address wasn't taken so it defaulted to store address, didn't get any phone call either after being told it'd be set up next day. Just didn't get the feeling of confidence that a £600 purchase was taken seriously
2026年9月15日
Currys - Farnborough からの回答
Hi Stephen,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Ordered on line and ready for pick up…
Ordered on line and ready for pick up within the hour.
2026年9月6日
Knowledgeable and helpful
Such helpful, knowledgeable staff at Farnborough Gate Currys. It was a pleasure to shop there.
2026年9月3日
自発的なレビュー
Good service in prompt time.
2026年9月3日
Ordered online to collect in-store
Ordered online to collect in-store! Worked well and staff in-store were friendly and efficient
2026年9月3日
Easy and constructive exercise n…
Easy and constructive exercise in buying, very nice sales guy, very helpful and jovial.
2026年9月1日
Extremely disappointing customer service and missing order
I ordered a coffee machine with a specific collection day, but my order was not available on the agreed date. I contacted customer service to find out what was happening, expecting a simple update or some help locating my order.
Instead, I was told that I had to wait another 24 hours and then call again, at which point they “maybe” would be able to help me. The agent was extremely unhelpful and appeared to have no idea how to handle my order. The attitude was also rude and completely lacking in professionalism.
I was kept on the phone for around 10 minutes, only to be told that they could provide me with a product ID. When I asked what I was supposed to do with that when I already had my order number, the response was essentially, “I don’t know.”
This is an incredibly frustrating experience. I have now been waiting two days beyond my agreed collection date and still have no idea where my order is or when I will actually receive it.
Delays can happen, but the way this situation has been handled is unacceptable. I would expect customer service to provide clear information, take ownership of the issue, and treat customers with basic courtesy. Unfortunately, I received none of those things.
Very disappointing and extremely unprofessional customer service.
2026年9月1日
自発的なレビュー
Currys - Farnborough からの回答
Hi Aneta, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81932.(Please attach to email)
Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo
The products were as advertised
The products were as advertised. The order was ready quicker than I thought it would be. The products all work well and easy to use. The only reason I have given 4 stars and not 5, was because the assistant who was at the collection point didn't acknowledge I was there and waiting whilst he was on his phone. When he went to go and get the order, he took a very long time because he chatted with other colleagues along the way- which may or may not have been related to work, given their reactions. There seemed to be no real urgency.
2026年8月28日
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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