The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer woul... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down whi... もっと見る
Ian was really knowledgable about our tv choice. Ian was easily able to give us all the other product options to consider too and advise which was better or worse. This was very helpful. Finally, Ia... もっと見る
45 minutes and three members of staff for me to buy an apple watch. I appreciate the guy serving us was new, but this just shows a lack of support for your colleagues rather than it being an acceptabl... もっと見る
企業が回答しました
企業情報
Currys - Gateshead Team Valley について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 2/2A Team Valley SP, NE11 0BD, Gateshead, Tyne & Wear, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Found what we needed with help from…
Found what we needed with help from sales assistant everything went smoothly
回答に AI 支援を利用する場合があります詳細を表示
Gentleman was great that sold us the TV…
Gentleman was great that sold us the TV when we got it home no plug in box phoned central number told l had to take it back to shop to get another tv!!!! Really how a waste of my time can't contact shop direct to ask them to find a correct plug and send it out . Not everyone can just run back with a TV l can't lift it so l had to use my old plug
Curry's get your act together for the customer

Currys - Gateshead Team Valley からの回答
Oven didn't work
Oven didn't work, have a family of 4 (6 including my husband and I) needed it urgently and got it up and running the next day looking great and functioning
Bradley
Bradley, who served us was excellent - He was very supportive, helpful and knowledgeable about the laptop we were buying - He made sure we got a good deal
Competitive priced item
Competitive priced item. Click and collect ready in under an hour and easy to pick up, no queue, friendly staff. No in store pressure to take up their extended warranty is a bonus although you get enough prompts for that on the website
The lady staff member was great help &…
The lady staff member was great help & guidance..thanks..ed&robin
Great prompt purchase in store
Great prompt purchase in store, nice assistant and fab delivery!
We had a very knowledgeable and helpful…
We had a very knowledgeable and helpful assistant who navigated our decision making
Great advice, great service and a great value solution
I wanted a tv to use for a second tv and as a computer monitor ….. the store attendant knew exactly what I was after took me to two alternatives and recommended one at half the price I was expecting to pay …. Great service great value …. Well done Currys
The person I dealt with (Beth) was…
The person I dealt with (Beth) was great. She was bright, cheerful and friendly. She listened to what I wanted then went through my options. As a result I bought a printer.
Re:Ref 118623
Re:Ref. no. 118623. I need to get in touch with one of your stores either by phone, text or email. The no. I have been ringing takes me to a call centre that are no good at all. The reply I get is that they do not or cannot give me a number. I left a new computer to have data from our old one transferred and told it should be ready in 2 days. I am still waiting for them to ring me about any progress.
James Lincoln

Currys - Gateshead Team Valley からの回答
IThe Gentleman who looked aftwas…
The Gentleman who looked after me was friendly professional and new answered my questions very well thank him and very much for his help
staff were brilliant would Definitely…
staff were brilliant would Definitely recommend.
My experience with Curry’s Team Valley…
My experience with Curry’s Team Valley was excellent from start to finish. Customer service was great.
Didn't purchase anything I got in touch…
Didn't purchase anything I got in touch because a fridge freezer I purchased 2years ago broke I arranged for a repair through currys but this was cancelled
with no explanation whatsoever

Currys - Gateshead Team Valley からの回答
Perfect Delivery of very large appliance.
Very friendly and helpful young men delivered my American Style Fridge Freezer today perfectly.
Wish all deliveries went this well.
Excellent service.
Following excellent delivery and installation of fridge freezer small cosmetic flaw noticed. This was expertly dealt with by member of staff at local branch to my complete satisfaction.
Confident of this level of service in the future I would not look elsewhere.
Quick and easy helped by staff credit…
Quick and easy helped by staff credit sorted too very happy
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