Currys - Hayes レビュー 

39
•
TrustScore 5段階評価の4

4.2

Unit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX Hayes, London, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dear Store Manager, I am writing to compliment a young member of your staff (Gulveen) at Hayes Currys store who assisted me on Wednesday 21/10/2026. I came in to select a PlayStation 5... もっと見る

5つ星のうち1の評価

I ordered samsung z fold 8 ultra and it's out of stock that day. Today i went in curry store for collection. We went at customer service counter for the confirmation of my order there was one one lady... もっと見る

企業が回答しました

5つ星のうち5の評価

I had walked into Currys expecting the usual routine—a routine pickup for my Samsung Galaxy A57. Instead, I walked out completely blown away. I was assisted by Ravina, and to call her helpful wou... もっと見る

5つ星のうち5の評価

I had a great experience at the store. I visited to book a phone, and the staff member who assisted me was extremely helpful and professional. I believe his name was Amit, although I’m not entirely su... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Hayes について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX, Hayes, London, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(39)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Service For An Outstanding Staff

Dear Store Manager,

I am writing to compliment a young member of your staff (Gulveen) at Hayes Currys store who assisted me on Wednesday 21/10/2026.

I came in to select a PlayStation 5 package as a birthday gift for my 13-year-old son. He was outstanding — very friendly, patient, culturally understanding, and genuinely helpful. He went above and beyond to advise me on the best deal and what he believed would be most suitable for my son.

Because of his excellent advice and customer service, I had a really great experience at Hayes Currys store. He is a credit to your team and deserves to be recognised.

Please pass on my sincere thanks to him.

Kind regards,

Isaac
21/10/2026

2026年10月21日
自発的なレビュー
5つ星のうち1の評価

Worst store I’ve ever been to

Worst store I’ve ever been to. Completely disorganised and a mess!

2026年10月19日
Currys  - Hayes ロゴ

Currys - Hayes からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

5つ星のうち3の評価

Hayes Currus

Ordered online excellent quick and easy. Got in to store (Hayes) had to wait in a long queue. No enough staff on tills only one! They were having to collect items out in the warehouse out the back what took even longer. There was Staff on repairs next to sales and collections just standing around. Makes no sense. Que grew longer i had to ask for some one to call for more staff. Then they couldn't find my order!!! Ther was two fans the same as my order on display would not let me take those ones.. All together I spent 35 minutes what was not good as im disabled and my back and legs were killing me..my order was collection of two fans!!!!

2026年10月18日
Currys  - Hayes ロゴ

Currys - Hayes からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち2の評価

Felt the staff did not trust me after…

Felt the staff did not trust me after making out he didn’t have item!

2026年10月18日
Currys  - Hayes ロゴ

Currys - Hayes からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち1の評価

I ordered samsung z fold 8 ultra and…

I ordered samsung z fold 8 ultra and it's out of stock that day. Today i went in curry store for collection. We went at customer service counter for the confirmation of my order there was one one lady and she was talking in too much attitude and behaviour was very bad and secondly my order was not ready for collection.

2026年10月17日
Currys  - Hayes ロゴ

Currys - Hayes からの回答

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

5つ星のうち5の評価

I had a great experience at the store

I had a great experience at the store. I visited to book a phone, and the staff member who assisted me was extremely helpful and professional. I believe his name was Amit, although I’m not entirely sure. He treated me with respect and kindness, patiently explained the entire installment process, and made everything easy to understand. His customer service was excellent, and I really appreciated his friendly and supportive attitude. Thank you for such a wonderful experience!

2026年10月17日
5つ星のうち2の評価

Agent wasn’t interested at all

Agent wasn’t interested at all. Was just talking about the product I wasn’t interested in it . Rather than listening to me what product I wasn’t interested after and what my budget was . Seemed like he wanted to get his bonus after selling me £1500 product the device for my 11 years old home work .

2026年10月14日
Currys  - Hayes ロゴ

Currys - Hayes からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち5の評価

I had walked into Currys expecting the…

I had walked into Currys expecting the usual routine—a routine pickup for my Samsung Galaxy A57. Instead, I walked out completely blown away.

I was assisted by Ravina, and to call her helpful would be a massive understatement. She handled everything with a level of care, sharp efficiency, and genuine warmth that instantly set a new benchmark. In my 44 years, I have never experienced customer service anywhere near this exceptional.

Ravina isn’t just great at her job; she is a absolute masterclass in customer experience. If Currys wants to know the secret to their future success, they don't need to look any further than her.

2026年10月5日
5つ星のうち5の評価

Varinder was very helpful

I had a great experience with Varinder at Currys Hayes. He was very helpful, knowledgeable, and professional throughout. He took the time to compare the washing machines I was looking for and clearly explained the differences between them. He also answered all of my questions efficiently and made the whole process easy and straightforward.
Thank you, Varinder, for your excellent customer service!

2026年10月6日
5つ星のうち5の評価

The service was provided with…

The service was provided with professionalism and patients. I was very impressed with the service provided by the lady behind the counter. Five star for that and keep up the excellent work.

2026年9月28日
自発的なレビュー

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