Currys - High Wycombe レビュー 

19
•
TrustScore 5段階評価の4

4.0

Unit E Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I really like the employee Jason’s work ethics and sincerity towards customers. He was really friendly and very helpful to me while I was there.

5つ星のうち5の評価

Very friendly and professional service when collecting my online order. Luke was very polite and helpful, and everything was quick and smooth. I’m very happy with the service. Highly recommended!

5つ星のうち1の評価

My Mum brought a tumble dryer last October, since day one there have been problems with it. Trying to get to talk to someone in Customer Services is virtually impossible. We visited our local store an... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive ordered a new phone and it arrived in 2 working days compare with other suppliers Very happy day


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - High Wycombe について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit E Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, 英国

  • 03445610000

4.0

ほぼ満足

TrustScore 5段階評価の4

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(19)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Awful experience

I went into the store this evening to pick up an order. I waited at the collection area to be told by a very abrupt lady that I was to wait at the Repairs tillpoint.
A gentleman came in a few minutes after me to collect something and did the same, waited by the Collection tillpoint. Rather than directing him to the Repairs till, the same lady was overly polite and found someone to serve him straight away.
All this time the lady was standing at the door greeting customers, why couldn’t she serve, or at the very least, be more polite in her demeanour.
At the same time a gentleman was in asking for help. Whilst being served, the member of staff started helping someone else. The customer was very agitated by this and I don’t blame him. He asked the same lady if he could speak to a manager and she was incredibly hostile. As he walked off to find someone else she said ‘he doesn’t have to be so rude.’ He was clearly frustrated and no one seemed to want to help him.
This wasn’t the last of the poor customer service witnessed. A couple had come in as they need some help with a faulty appliance. The member of staff serving them was also abrupt and very short in his answers. He started to call someone but didn’t explain to them what was going on or who he was calling. At one point he even turned to them and said ‘you don’t need to get so angry.’ The customers weren’t angry and just waited calmly.
Whilst all this was going on, the staff members were bickering amongst themselves. It was very awkward and an incredibly uncomfortable situation to be in. Once they had finished bickering, they then started to discuss how rude the customers were in ear shot of other members of staff and customers. It was appalling.

2026年10月1日
自発的なレビュー
Currys  - High Wycombe ロゴ

Currys - High Wycombe からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち1の評価

Very disappointing experience

Very disappointing experience. I went into the store to return an item I had purchased, but was told I could not return it there and had to arrange the return online and take the parcel to the Post Office.

What made the experience worse was the staff member’s attitude. They were rude and unhelpful when explaining the process. I understand that there may be different procedures for certain returns, but customers should still be treated politely and respectfully.

Unfortunately, the way I was treated left a very bad impression.

2026年9月24日
Currys  - High Wycombe ロゴ

Currys - High Wycombe からの回答

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

5つ星のうち2の評価

I had two nice deliveries drivers one…

I had two nice deliveries drivers one male one female they were truly lovely. The next day when I went to use it realised there was an issue with the dishwasher the bottom plate was broken and was catching the door every time I opened it. Tried calling curry’s customer service all my calls were dropped each time and no one wanted to know . So I had a brand new dishwasher I couldn’t use. Luckily I took insurance out on it when it arrived as I had to go through the insurance to get it fixed so that meant I had five days without being able to use my dishwashers insurance was fab D&G but I felt like currys couldn’t careless with there after care no response no call back no help. I will think twice before ever buying again.

2026年8月21日
Currys  - High Wycombe ロゴ

Currys - High Wycombe からの回答

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

5つ星のうち1の評価

My Mum brought a tumble dryer last…

My Mum brought a tumble dryer last October, since day one there have been problems with it. Trying to get to talk to someone in Customer Services is virtually impossible. We visited our local store and arranged for an engineer to visit, they couldn’t find anything wrong. The machine still wasn’t fit for purpose. We visited the store again and asked to speak to the Manager. He didn’t seem very interested in our concerns and was quite rude, at one point he walked off half way through our conversation. Another engineer visited and he did fix the problem. Needless to say this has been a very stressful situation for my Mum and we shall not be using Curry’s in the future.

2026年8月27日
自発的なレビュー
Currys  - High Wycombe ロゴ

Currys - High Wycombe からの回答

We are truly sorry to hear about the ongoing issues your mum experienced with her tumble dryer and the difficulties you faced with our customer service. This is certainly not the experience we want for our customers. We appreciate you bringing this to our attention.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報