Unbelievable bad customer service ordered laptop through call centre said we could have a set up session staff member travelled 60 miles round trip to be told we don’t do set at weekends Mr Jackson... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Unbelievable bad customer service ordered laptop through call centre said we could have a set up session staff member travelled 60 miles round trip to be told we don’t do set at weekends Mr Jackson... もっと見る
企業が回答しました
Good price / price guarantee aswell Easy ordering online Collected withing the hour Good job Also I found out they take your old tv for recycling so il be dropping mine there soon 🙂
Our sales guy was really friendly, helpful and honest about his knowledge on white goods, as he usually works in the TV department. We placed our order at 7pm and the goods were delivered the very n... もっと見る
Went looking for computer tablet, young gent very helpful, what I wanted wasn’t in stock young man ordered it for me,didn’t have to wait around service was quick and polite. Received email to say ta... もっと見る
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 8 St Andrews Quay RP, HU3 4SA, Kingston upon Hull, East Yorkshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchased different items (washing machine, fridge/freezer, Apple AirPods 4 ANC) in Currys in the past 18 months (St Andrews Quay) and service was excellent from start to finish. The team weren't aware that the washing machines may deviate slightly from their advertised dimensions, but they were very helpful when I questioned if the height / width / depth would differ at all from the store options to the one delivered, which it didn't. The washing machine has fit snugly into the gap in my kitchen. The two who delivered and installed the washing machine and fridge/freezer were clean, quick, efficient and were chatty too. Great service overall, and I'm glad to see an improvement after a very poor experience previously that I had with a laptop and their warranty, which did eventually get resolved to a satisfactory level.
We had brilliant help from Dave very informative and explained the difference between the other washing machines.
Knowledgeable helpful staff, Edward was a dream and made everything easy.
New TV delivered successfully and does everything I was told it would.
We were served by Naomi, a very pleasant, professional and efficient member of staff who knew exactly what she was doing.
Her store knowledge was outstanding, and made the transaction and paperwork so easy to understand for us.
She had the confidence of a manager, so i asked her if she was the manager.
And i was surprised to learn that she was not.
Anyway.
Thank you Naomi I will be shopping at Curry's again.
Very helpful and knowledgable. I bought 3 items, fridge freezer, washer and tv abd the assistant helped me find what I needed.
The guy that severed me was excellent knew all about the appliances never rushed me in to a sale and help me in other things that i need to buy wish i knew his name
The Guy did a great job explaining each tv - also measured for me to make sure fitted our stand. Excellent service.
I paid for installation and disposal of my old dishwasher. This did not happen in the day, I was told I would receive a refund within 5 to 7 days, I’m still waiting 14 days on. No chance of speaking to the store by phone, every phone number is an automated service which cuts you off. Will not buy from Curry’s again appalling customer service.

Currys - Hull St Andrews Quay からの回答
We have a business account with Currys. As soon as Kam sees us he greets us by name. This time because he was busy he took the time to introduce us to his colleague. It's great customer service
What a bargain. Wanted an integrated freezer asap I asked the assistant if they could get me one in two days, she replied why don’t you take the shop model half price. Saved £300,
And it was the one I wanted and would have paid £599 which was the price in two other shops.
Replacement item immediately without any fuss fabulous
Wasn’t rushed into buying plenty of in formation given very helpful staff
Bought a new Apple phone iPhone the gentleman was nice served me very helpful
My 18 old grandaughter purchased an Apple Macbookon the 1/9/26, she paid in full. She really wanted a silver model, but this was not available, so she purchased the blue one. At home, as she opened the box, she instantly regretted her decision. I told her it wasn't a problem, to return it to Curry's immediately for a refund.
In the meantime, I managed to order her a silver model from another retailer at £100 less. (I am awaiting its arrival). She went back to Curry's later in the day, with everything boxed as it was, to be informed it was their policy, that if the box wasn't sealed, it couldn't be returned.
I am livid, if this is their policy, surely they should make customers fully aware, verbally at the time of sale. She has saved hard, to purchase this for University, and is unhappy with what she has done.
I now wonder what if the product is damaged in anyway, what happens then? You have to open a box to view what you have bought, surely.
Curry's is a place I have never used, they're over priced in many cases. It's an absolute fact I will never step into another Currys store as long as I live. I believe they have been totally unfair and unhelpful. Hopefully this review will prevents this happening to any other young person.

Currys - Hull St Andrews Quay からの回答
We talked to the young man who was very knowledgeable about the product. He informed us about the 10% we could get back. So now we are waiting for our 10% back which is very slow from LG. So I would recommend Currys all the time..
Ordered a Smeg kettle , collected in store. No issues, order was ready the next day for me, collection was quick and easy , plenty of free parking. 10/10
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。